Sunnova Energy International, Inc. – It was great to be hired. Confusing with the training and information provided. Great team and manager. Benefits are below standard compared to other companies including a direct competitor. Not happy that my position does not include employee stocks as part of my onboarding. | Comparably

Sunnova Energy International, Inc. – It was great to be hired. Confusing with the training and information provided. Great team and manager. Benefits are below standard compared to other companies including a direct competitor. Not happy that my position does not include employee stocks as part of my onboarding.

Sunnova Energy International Inc. (NYSE: NOVA) is a leading residential solar and energy storage service provider, with customers across the U.S. and its territories. Sunnova's goal is to be the source of clean, affordable and reliable energy, with a simple mission: to power energy independence so that homeowners have the freedom to live life uninterrupted™. read more
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EMPLOYEE
PARTICIPANTS
438
TOTAL
RATINGS
12776

It was great to be hired. Confusing with the training and information provided. Great team and manager. Benefits are below standard compared to other companies including a direct competitor. Not happy that my position does not include employee stocks as part of my onboarding.

Briefly describe your overall experience at your company

Overall, my experience has been a roller coaster. We are lacking the personal aspect of how we treat our partners and that puts us at the same level as our competitors. We need to be compassionate and structured instead of pushy and overwhelmed with so much at once. We have a lot to go.

Briefly describe your overall experience at your company

We have a lot of work to do. Our rollout of products or changes is disorganized and not clear in language or direction. We roll out many changes without them being tested which has cost us a lot of embarrassment and causes hesitation from our Dealers. Our ability "move up" is very limited.

What is the best part about your compensation package?

My pay. Not so much the benefits.

What is the best part about your compensation package?

My pay but there are better offers elsewhere.

What is the best part about your compensation package?

Having empower as my 401k provider.

What are some of the best things about your team?

Knowledge, teamwork and effort to help one another.

What are some of the best things about your team?

We all work together to help one another.

What makes you most happy at work?

My team and manager. Great teamwork.

What makes you most happy at work?

Being blessed to have a job.

What is most positive about the culture and environment at your company?

The honesty and transparency in how we treat our dealers.

What is most positive about the culture and environment at your company?

The ability to work with others via Teams on calls/virtual meetings.

What do you like best about the leadership team?

Their ambition and drive to want to move forward in the solar financing and service business.

What is most positive about the culture and environment at your company?

For the most part, our leadership listens to our asks but the results are very slow-paced.

What do you like best about the leadership team?

The dedication and effort put into moving forward against our competitors in a morally and honesty-guided way.

What are some of the best things about your team?

We have worked together and stuck it out even when things have gotten tough. Through all adversity and confusion, we have managed to work as ONE.

What do you like best about the leadership team?

The dedication to providing Dealers the finance they need to move solar forward. The move to add more products for customers and to make their homes more energy efficient overall in addition to solar panels.

What's going wrong and how can it be improved?

The amount of information we are given at one time and the expectancy to relay information that we do not understand due to poor training is our biggest downfall. Additionally, the way we are asked to treat our dealers really does not set a good partner relationship. We need a better structure.

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