Ulta Beauty – They need to be better at customer help and awareness. I just received a bill from my local ULTA store and instead of subtracting an item from the bill they added the amount twice, even thought one said returned item and the other receipt showed the current charges.
They need to be better at customer help and awareness. I just received a bill from my local ULTA store and instead of subtracting an item from the bill they added the amount twice, even thought one said returned item and the other receipt showed the current charges.
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What does the leadership team need to get better at?