Ulta Beauty Employee Reviews
Out of 1372 Ulta Beauty employee reviews, 69% were positive. The remaining 31% were constructive reviews with the goal of helping Ulta Beauty improve their work culture. The Admin team, with 100% positive reviews, reports the best experience at Ulta Beauty compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 44% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
We work together very nicely
Their are very entishiatic and pro active.
Leadership team always welcome to innovative ideas
Supportive and positive. They're all very helpful!
Their strive to promote growth within.
What does the leadership team need to get better at?
Building up its employees and giving clear and concise expectations.
Helping the team and being overall more approachable
Everything, bot talking bad about ither employees, goving us our sick time thay we have aqquired
Review from Operations Dept
Communication and respecting Ulta employees
Review from Sales Dept
Communication and clear expectations with all staff
What is the best part about your compensation package?
Commission-based structure allows earning potential based on performance. Benefits are available. The structure itself is fine; the issue is accuracy in calculations and processing refunds without associate input.
Posted 22 days ago
My stock i take no other benefits
Insurance , 401k , PTO
The gratis, getting paid weekly and access to medical benefits.
I can't coment on that yet. I'ma new employee.
Why do you feel undervalued and what would make you feel better about your compensation?
I'm overworked and under paid. I would like a better work/life balance
Give part time employees benefits.
Being paid what I'm worth
A more alive in the soul leader
gratis is not necessarily fair at my specific location. also not getting holiday pay was definitely upsetting for the 2023 season. it is something that i was counting on as part of my paycheck, and to get stiffed like that was hurtful, it almost makes me want to find another job that offers more.
What are some of the best things about your team?
We are supportive and help each other.
They have energy and excitement to them! They are bright and positive people who bring legitimate joy to the work day.
We all come together to help each other
Kind, likeable co workers and a management team that is 50% wonderful
We help each other to meet the store goals.
What do your coworkers need to improve and how could you work together better?
Coworkers are generally supportive. Better teamwork requires more transparency from management about policies and decisions. When everyone understands the same rules and processes, team dynamics improve. Clear documentation and communication would help us support each other better.
Posted 22 days ago
Helping out in all area
Its not their fault, Ulta doesnt train
Review from Sales Dept
Catty and petty attitudes need to be checked at the door.
I'm excluded out of everything they never sit down and talk to me about the store and how it's doing
What is most positive about the culture and environment at your company?
Strong brand and product quality. Loyal, wonderful client base. When associates have autonomy and support, the work is genuinely fulfilling. Building meaningful client relationships is deeply satisfying. The potential for positive culture is there.
Posted 22 days ago
I like my manager, coworkers are nice in my ulta.
My co workers and my management team and dare I say, even myself! We all contribute to the positive culture and environment at work.
A comfortable work environment with mostly great customers who it feels really good to help
The most positive thing about the culture is commitment to DEI policies.
What needs to change to make the company culture better?
Hire more people who know what they are doing and actually schedule them
Fire stacy from gulf to bay location
Better training for Gm's, Dm's ,managers and any leadership postions. Maybe classes for them to take in how to improve self behaivors and others.
Review from Design Dept
Actively encourage the culture ulta stands for.
Professionalism, more positive dialogue, excuses for illness and inclement dangerous weather.
What did you like most about the interview process?
The interview was straightforward and conversational. They focused on understanding my passion for the work and client care.
Posted 22 days ago
I liked the interview I had with the person who became my direct manager. We both had such a natural flow to our interview almost as if it were two gals getting to know each other over coffee. But at the same time the tough questions were asked.
They explain the job and processes well.
Was very quick and easy hired on the spot
It is a short process.
What would you improve about your company's interview process?
Ask a simple wuestion and dont hire without background checks
They're so easy to find out what's wrong, and they never appraise you for what you did right
There is essentially no training provided.
Actually hiring quality people they hire anyone because turnover rate is so high
I would improve anything its fine
Review from Sales Dept
What makes you most happy at work?
Customer interactions are the happiest part of the work.
Helping guests meet all their needs. Being an asset to the work team. Meeting goals. Remaining positive.
Being able to educate my guest on something im passionate about, while making them feel beautiful
Guests and other coworkers who aren't managers
I really enjoy seeing haapy custumers.
What's going wrong and how can it be improved?
The management needs to be better.
Review from Sales Dept
Workplace stabitity suffers because of mansgement trestment to employees
Customers notice salon behaiviors as catty. Im constantly convincing clients to stay. While stylist with poor attitudes continue to work with less skill , poor work wrhic and same pay as somone with a great attitude and work ethic.
Review from Design Dept
quit overworking your associates and watching them
The guests who enjoy it enjoy superior customer service which isnt always offered
What do you like best about your company?
I like my pay the best
Review from Customer Support Dept
What would you most like to see improved at your company?
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