Ulta Beauty Culture | Comparably
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Ulta Beauty Claimed Company
The premier beauty destination for cosmetics, fragrance, skin care products, hair care products, and salon services. read more
EMPLOYEE
PARTICIPANTS
1396
TOTAL
RATINGS
11569

Ulta Beauty Company Culture

Ulta Beauty Culture

This score is derived from employee ratings & reviews
3.1/5
Ulta Beauty's Overall Culture is rated C-

Top Rated Culture Dimensions

Ulta Beauty CEO

Bottom 30%Bottom 30% of Similar Size Companies on Comparably
Dave Kimbell Ulta Beauty's CEO
Dave Kimbell
63 /100

Diversity at Ulta Beauty

Bottom 45%Bottom 45% of Similar Size Companies on Comparably
C

Diverse employees at Ulta Beauty have rated Environment, Office Culture, and Outlook as the highest categories they have scored

Women at Ulta Beauty

Top 50%Top 50% of Similar Size Companies on Comparably
C+

Women at Ulta Beauty have rated Environment, Outlook, and Team as the highest categories they have scored

Ulta Beauty eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 35%Bottom 35% of Similar Size Companies on Comparably

Recommend to a Friend?

-18

Ulta Beauty employees are -18% more likely to recommend Ulta Beauty as a great place to work

31%Promoters
20%Passives
49%Detractors

Working at Ulta Beauty

Working at Ulta Beauty is rated below average by 1396 employees, across various culture dimensions. Ulta Beauty employees rate Environment highest among all categories, and think that Compensation and Happiness have the most room for improvement, putting Ulta Beauty’s culture in the Bottom 35% compared to similar sized companies on Comparably and in the Bottom 35% compared to other companies in Chicago. See below in detail how working at Ulta Beauty was rated by employees.

Overall Company Culture at Ulta Beauty

C-

Overall Company Culture at Ulta Beauty is rated C-

Last updated today

Bottom
35%

Ulta Beauty ranks in the Bottom 35% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 1396 Employees

View Results
0
20
40
60
80
100
IT
90
IT90
Admin
84
Admin84
Marketing
73
Marketing73
Product
73
Product73
HR
68
HR68
Sales
67
Sales67
Design
65
Design65
Operations
63
Operations63
Customer Support
56
Customer Support56
Customer Success
43
Customer Success43

Ulta Beauty Employee Reviews

Out of 1346 Ulta Beauty employee reviews, 68% were positive. The remaining 32% were constructive reviews with the goal of helping Ulta Beauty improve their work culture.

68%
32%
Positive Reviews68%
Constructive Feedback32%

Positive Reviews From Ulta Beauty Employees

  • What did you like most about the interview process?
    Was very quick and easy hired on the spot
  • What did you like most about the interview process?
    They were very professional and polite. Which mademe feel more comftable and relax.
  • What makes you most happy at work?
    I really enjoy seeing haapy custumers.

Constructive Feedback From Ulta Beauty Employees

  • What needs to change to make the company culture better?
    Hire more people who know what they are doing and actually schedule them
  • What does the leadership team need to get better at?
    Helping the team and being overall more approachable
  • What do your coworkers need to improve and how could you work together better?
    Helping out in all area

Ulta Beauty Company Information

Ulta Beauty Company Overview

The premier beauty destination for cosmetics, fragrance, skin care products, hair care products, and salon services.

Ulta Beauty Mission, Vision & Values

Ulta Beauty Mission Statement

We're on a quest to bring the fun side of beauty to all—constantly delighting our guests with All Things Beauty, All in One Place™ while offering rewarding careers for our passionate, beauty-loving associates. Every day we use the power of beauty to bring to life the possibilities that lie within each of us – inspiring every guest and enabling each associate to build a fulfilling career.

Ulta Beauty Vision Statement

To be the most-loved beauty destination of our guests and the most-admired retailer by our Ulta Beauty associates, communities, partners and investors.

Ulta Beauty Values

  • Give Now Experiences
  • Win Together
  • Improve Always
  • Do what's right
  • Love what you do own what you do
  • champion diversity
Headquarter1000 Remington Boulevard, Suite 120
Bolingbrook, IL 60440
United States of America
Websiteulta.com
Founding Date1990
Tel+1-630-410-4800
Company StatusPublic
StockULTA
Jobscareers.ulta.com
Social Sites

Ulta Beauty Competitors

Ulta Beauty competitors include SEPHORA, Birchbox, Nordstrom, and JD.com. Ulta Beauty ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how Ulta Beauty compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    SEPHORA's Logo
    SEPHORA
    4.1/5
  2. #2
    Birchbox's Logo
    Birchbox
    3.4/5
  3. #3
    Nordstrom's Logo
    Nordstrom
    3.3/5
  4. #4
    Ulta Beauty's Logo
    Ulta Beauty
    3.1/5
  5. #5
    JD.com's Logo
    JD.com
    3.0/5
  • Culture Video

Ulta Beauty Employees

1396 employees at Ulta Beauty have reviewed Ulta Beauty across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was today.

Overall, the 1396 Ulta Beauty employees give their leadership a grade of C-, or Bottom 35% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Ulta Beauty are mostly dissatisfied with their total compensation at Ulta Beauty, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Ulta Beauty are generally satisfied with their team. 1396 Participants grade the quality of their coworkers a C-. Less than half believe the meetings at Ulta Beauty are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Ulta Beauty believe the environment at Ulta Beauty is positive. Most Participants believe the pace of work at Ulta Beauty is comfortably fast. About 84% of the employees at Ulta Beauty work 8 hours or less, while 4% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Ulta Beauty are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Ulta Beauty employees generally work 8.0 hrs a day
Work Hours
A Day in the Life
Employees at Ulta Beauty report the work pace is comfortably fast
Work Pace
A Day in the Life
On a typical day, employees at Ulta Beauty have 0 meetings
Meetings
A Day in the Life
77% of Ulta Beauty employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Ulta Beauty employees most often take 0-10 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
73% of Ulta Beauty employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Ulta Beauty employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
55% of Ulta Beauty employees call their work environment positive
Environment

Joining Ulta Beauty - Employee Onboarding

The prevailing opinion from employees about joining Ulta Beauty is that the company was very unprepared on their first day. Ulta Beauty employees concluded that their overall onboarding experience was positive. 50% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Ulta Beauty KPIs and OKRs

At Ulta Beauty 67% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Ulta Beauty's KPIs and OKRs is essential for its success. Out of 16 Ulta Beauty employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 10 have said yes.

AnswerPercent
Yes63%
No37%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes67%
No33%
Are the KPIs/OKRs for your department clear?

Ulta Beauty CEO & Leadership

Ulta Beauty CEO - Dave Kimbell

Dave Kimbell Ulta Beauty's CEO
63 /100

Ulta Beauty’s CEO Dave Kimbell started in this role in 2021. Dave’s approval rate is lower compared to CEOs at similar sized companies, putting Dave in the Bottom 30% of all CEOs of similar-sized companies on Comparably, and in the Bottom 35% compared to CEOs of all other companies in Chicago. Dave Kimbell’s employees rank Ulta Beauty in the Top 25% for Environment, in the Top 30% for Office Culture, and in the Top 50% for Professional Development. Kimbell is generally unpopular with Ulta Beauty employees, but ranks especially low with Native American employees, and by employees in the Customer Support department and employees in the Customer Success department. However, employees in the Product department have a slightly more favorable view of the CEO. When compared to Ulta Beauty’s competitors, Dave Kimbell ranks below both Nordstrom CEO Erik Nordstrom and SEPHORA CEO Jean-Andre Rougeot.

Ulta Beauty Leadership

The Ulta Beauty Executive Team is rated a “C” and led by CEO Dave Kimbell, General Counsel and Corporate Secretary Jodi J. Caro, and Chief Supply Chain Officer Derek Hornsby

  • Dave Kimbell  CEO / President

    Dave Kimbell CEO / President

    Dave Kimbell serves as the CEO / President of Ulta Beauty.

  • Jodi J. Caro General Counsel and Corporate Secretary

    Ms. Jodi J. Caro has been General Counsel and Corporate Secretary of Ulta Beauty, Inc. since August 3, 2015. Ms. Caro... read more

  • Derek Hornsby Chief Supply Chain Officer

    Mr. Derek Hornsby has been the Chief Supply Chain Officer at Ulta Salon, Cosmetics & Fragrance, Inc. since October 8th... read more

  • Kecia Steelman Chief Store Operations Officer

    Ms. Kecia Steelman has been the Chief Store Operations Officer at ULTA Salon, Cosmetics & Fragrance, Inc. since October... read more

  • Dave Kimbell Chief Merchandising and Marketing Officer

    Dave Kimbell serves as the Chief Merchandising and Marketing Officer of ULTA Beauty. Dave started at ULTA Beauty in... read more

  • Kelly Cusick-Dropchinski Senior Vice President Stores

    Kelly Cusick-Dropchinski serves as the Senior Vice President Stores of ULTA Beauty. Kelly started at ULTA Beauty in... read more

  • Shelley Haus Senior Vice President, Brand Marketing

    Shelley Haus serves as the Senior Vice President, Brand Marketing of ULTA Beauty. Shelley started at ULTA Beauty in... read more

  • Dave Carroll Senior Vice President Stores -West

    Dave Carroll serves as the Senior Vice President Stores -West of ULTA Beauty. Dave started at ULTA Beauty in September... read more

  • Amiee Bayer-Thomas Senior Vice President Stores

    Amiee Bayer-Thomas serves as the Senior Vice President Stores of ULTA Beauty. Amiee started at ULTA Beauty in March of... read more

Ulta Beauty Salaries

How much does Ulta Beauty pay?

How much do people at Ulta Beauty get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Ulta Beauty is $119,269, or $57 per hour, while the estimated median salary is $109,514, or $52 per hour.

At Ulta Beauty, the highest paid job is a Director of Engineering at $227,830 annually and the lowest is a CS Rep at $45,352 annually. Average Ulta Beauty salaries by department include: IT at $112,752, Finance at $79,994, Legal at $128,032, and Operations at $86,652. Half of Ulta Beauty salaries are above $109,514.

586 employees at Ulta Beauty rank their Compensation in the Bottom 20% of similar sized companies in the US (based on 1738 ratings) while 558 employees at Ulta Beauty rank their Perks And Benefits in the Bottom 30% of similar sized companies in the US (based on 573 ratings).

Salaries contributed from Ulta Beauty employees include job titles like Brand Manager, Senior Accountant, and Sales Manager. Comparably data has a total of 0 salary records from Ulta Beauty employees.

Last updated a day ago.

1st Percentile
$60k
$60k1st Percentile
17th Percentile
$87k
$87k17th Percentile
33rd Percentile
$108k
$108k33rd Percentile
50th Percentile
$163k
$163k50th Percentile
67th Percentile
$218k
$218k67th Percentile
83rd Percentile
$253k
$253k83rd Percentile
100th Percentile
$272k
$272k100th Percentile
$119,269*
Average Compensation
$109,514*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Ulta Beauty Salaries by Department

Explore Ulta Beauty Salaries

Diversity & Inclusion at Ulta Beauty

Diverse employees at Ulta Beauty score the company 64/100 across various culture categories, placing Ulta Beauty in the Bottom 45% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Ulta Beauty across various culture dimensions.

Ranked Culture the Highest

Women 84/100
Department - Admin
Men 73/100
Department - Sales
Diverse Employees 81/100
Tenure - Less Than 1 Year

Ranked Culture the Lowest

Women 43/100
Department - Customer Success
Men 32/100
Department - Operations
Diverse Employees 57/100
Department - Customer Support

Ulta Beauty Perks & Benefits

Health & Wellness

  • Health Insurance

Paid Time Off

  • PTO / Vacation Policy

Ulta Beauty PTO

Ulta Beauty's PTO and Vacation policy typically gives 0-10 days off a year with 83% of employees expected to be work free while out of office. Paid Time Off is Ulta Beauty's 3rd most important benefit besides Healthcare when ranked by employees, with 12% of employees saying it is the most important benefit. Ulta Beauty's benefits and PTO Package averages to represent a less than $500 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy12%
Office Meals13%
401k Contribution75%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes17%
No83%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo14%
$1500 - $2500/mo21%
$1000 -$1500/mo14%
$500 -$1000/mo7%
Less than $500/mo44%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Ulta Beauty Careers

Ulta Beauty Jobs

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Let Ulta Beauty Know You Want To Work There

Overview of Candidates Interested in Ulta Beauty on Comparably

Candidates By Department

Sales
48%
Operations
26%
All Industries
17%
Design
4%
Marketing
4%

Candidates By Location

Los Angeles
9%
Chicago
9%
San Antonio
9%
San Diego
4%
Fairfax
4%
Other
65%

Ulta Beauty Internship Program

Acquiring a position in Ulta Beauty's Internship Program is generally does not offer internships. Why intern at Ulta Beauty? Employees are not so happy at Ulta Beauty and rate their office perks as neutral. It’s summer, interning should not be only a learning experience, but also an enjoyable one. Ulta Beauty employees say they’re never bored at work. Additionally, 67% have developed close friendships with their co-workers.

How difficult is it to get an internship at Ulta Beauty?

Sales
Very Difficult0%
Somewhat Difficult0%
Not Difficult0%
Difficult0%
Does Not Offer Internships100%
Answered by 5 Sales Interns

Frequently Asked Questions regarding Ulta Beauty

What is Ulta Beauty address?

Ulta Beauty location is at 1000 Remington Boulevard, Suite 120

Who is the CEO of Ulta Beauty?

Ulta Beauty CEO is Dave Kimbell, their score by employees is 63

What is Ulta Beauty eNPS?

The eNPS for Ulta Beauty is -18

What is Ulta Beauty revenue?

Ulta Beauty revenue is $5B

What is the salary for Content Strategist in Ulta Beauty?

Content Strategist average salary in the US is 99k

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