Ulta Beauty Outlook Employee Reviews | Comparably
Ulta Beauty Claimed Company
The premier beauty destination for cosmetics, fragrance, skin care products, hair care products, and salon services. read more
EMPLOYEE
PARTICIPANTS
1396
TOTAL
RATINGS
11569
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Ulta Beauty Outlook Employee Reviews

What makes you most happy at work?

I really enjoy seeing haapy custumers.

My work with my clientele.

Getting to do what i love

I love meeting my coworkers, helping customers and exploring new products

Some co workers and a few customers

Review from Sales Dept

Getting to work with what i love to do and the people ive learned to love and appreciate.

When I'm actually given constructive feedback.

being able to help customers achieve their needs

Making my clients happy with my work

Review from Design Dept

Having great conversations with guests and helping them find something that makes them feel happy, confident, and make them look forward to coming back and seeing us

When we host an Event, that I get to promote. I can let my hair down, work my magic, and be me.

Review from Sales Dept

The customers and the people

leaving, clocking out, walking out the door

The team and clients and products we sell

Review from Sales Dept

My bosses sweet funny patient nature and most of my co-workers willingness to work happily and efficiently together

Review from Sales Dept

Helping my guest find the right items for the beauty standards.

Review from Sales Dept

The salon thriving brings me so much joy. People dont realize their is a salon and it is a very good salon!

The guests in my chair. The exposure and inclusivety I learn from co-workers and clients.

Being around products and learning new things, makes me the most happy at work

Coworkers helping guests find product

What's going wrong and how can it be improved?

The management needs to be better.

Review from Sales Dept

Workplace stabitity suffers because of mansgement trestment to employees

The guests who enjoy it enjoy superior customer service which isnt always offered

Customers notice salon behaiviors as catty. Im constantly convincing clients to stay. While stylist with poor attitudes continue to work with less skill , poor work wrhic and same pay as somone with a great attitude and work ethic.

Review from Design Dept

quit overworking your associates and watching them

Management needs to do better and working on themselves and working together a team and not one manager doing all the work or one manager treating employees like crap

Review from Customer Success Dept

For upper management to have integrity and not sweep problems under the rug!!!

New structure sonyour bot overworked

Review from Sales Dept

Hire security and don't make mangers do two manager jobs

Generally my coworkers are all working hard to be helpful and polite, but the reviews for the customer service at our store are abysmal. So there is some kind of disconnect.

Management isn't doing their job. They are putting everything on the bas and then taking all creditn

There needs to be some training done to the managers and maybey even a new one the people there do not know what they are doing and are only doing bare minimum

No one who works here knows the product- general manager constantly googles and reads the description off her phone to customers.

Everything is terrible every one from different locations all experienced trauma working for ulta

Leadership is bad, therefore employee moral is bad.

Review from Customer Support Dept

The GM is just toxic and expects high of everyone but takes no accountability for herself

Ulta is not customer centric and doesnt have a pulse on customer needs.

literally everything could be improved

Management needs to know how to lead and run a store

Being paid fairly, and treated fairly.

What do you like best about your company?

I like my pay the best

Review from Customer Support Dept

What would you most like to see improved at your company?

There aren't any Outlook reviews of Ulta Beauty yet.
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Review Sentiment at Ulta Beauty

68
68%
32
32%

About Ulta Beauty's Outlook

C-
65/100

Where This Score Ranks Ulta Beauty's Outlook

BOTTOM
35%

In the Bottom 35% of 1226 similar size companies on Comparably

BOTTOM
40%

In the Bottom 40% of 183 companies in Chicago

5th

5th place versus 5 competitors rated on Comparably

Ulta Beauty's Outlook is scored a C- by 2214 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” Ulta Beauty's Outlook score helps to boost their overall culture score, due partly to the fact that the Admin department’s positive scores help Outlook to be one of Ulta Beauty's stronger culture attributes. Use the filters below to understand Ulta Beauty employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated a day ago.

Rate Outlook the Highest

  • Department - Admin
    +17%
  • Department - Product
    +15%
  • Tenure - 2 to 5 Years
    +13%

Rate Outlook the Lowest

  • Department - Customer Success
    -39%
  • Department - Customer Support
    -14%
  • Ethnicity - Native American
    -11%

How Ulta Beauty's Outlook Score is Calculated

FILTER RATINGS BY

Results from 1347 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

65
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantastic27%
Good39%
Neutral26%
Bad5%
Terrible3%
How do your customers perceive your company?
AnswerPercent
Yes58%
No42%
Are you typically excited about going to work each day?
×
Rate your company