Ulta Beauty CS Rep Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
HR Doesnt care, Store manager and DM doesnt care about problems so who does?
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
Working together and helping each other
Review from Customer Support Dept
Leadership/Management needs improvement. There is only one manager out of all managers that I consider a decent human being. All other managers are immature and seem to only work at Ulta for the gratis.
Review from Customer Support Dept
What does the leadership team need to get better at?
Better store management and better scheduling so someone is in the floor in prestige so customers arent complaining every day
Review from Customer Support Dept
Management was not selected based on prior experience, which I know it doesn't have to be, but to be able to properly manage in this store I feel like you should have some retail or salon management experience. None of the managers have had any management experience at all and it shows.
Review from Customer Support Dept
What is the best part about your compensation package?
Honestly for me it’s the employee discounts. As a mother of 3 our budget doesn’t leave much for personal care stuff after bills and other necessities. The discounts helped me be able to actually get the chance
Review from Customer Support Dept
I'm not sure if my pay is due to the 16 years of cosmetology experience I have or not but my pay is well above average for this industry
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Being paid more and for the managers to do a better job
Review from Customer Support Dept
The pay down here is absolutely laughable, I went from $10.50 an hour to 9.25. I was told fake benefits from my hiring manager, then promised many hours and given a fluctuation of good and bad hours. They sometimes hound you into always making goals, which makes sense, but not the best approach.
Review from Customer Support Dept
Should be better coverage options
Review from Customer Support Dept
What are some of the best things about your team?
We all get along and work together
Review from Customer Support Dept
Everybody is usually really helpful and friendly. It was nice being able to work around people who actually had similar interests as me.
Review from Customer Support Dept
We pride ourselves in our work
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
Need to learn to work together
Review from Customer Support Dept
Some team members are great but not all. Maybe it's the industry but many are very immature.
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
Working together and helping each other
Review from Customer Support Dept
Everyone is always super helpful and always available to their employees unlike a lot of other companies
Review from Customer Support Dept
Certain employees are very fun and positive
Review from Customer Support Dept
What needs to change to make the company culture better?
Store manager who truly cares and fixes problems instead of looking the other way and giving excuses.
Review from Customer Support Dept
I believe managers should be leaders not bosses. If managers would do what they demanded of others and were a little more grounded, the culture would be different.
Review from Customer Support Dept
What did you like most about the interview process?
It was fairly easy and comfortable
Review from Customer Support Dept
It was a quick group interview and they were very accommodating and called back to offer the job quickly
Review from Customer Support Dept
She explained the many benefits (which she said would apply to part time) and then I look it up myself and it doesn’t apply to part
Review from Customer Support Dept
How comfortable it seemed to be
Review from Customer Support Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Ulta Beauty yet.
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What makes you most happy at work?
Getting to meet new people everyday and helping customers find new products that they fall in love with.
Review from Customer Support Dept
My paycheck, tips, and customers
Review from Customer Support Dept
What's going wrong and how can it be improved?
Less drama at the work place
Review from Customer Support Dept
Being discriminated against because no reason at all
Review from Customer Support Dept
The negativity everyone has makes it unpleasant
Review from Customer Support Dept
We need experienced managers and more associates.
Review from Customer Support Dept
What do you like best about your company?
I like my pay the best
Review from Customer Support Dept
What would you most like to see improved at your company?
There aren't any Outlook reviews of Ulta Beauty yet.
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