-100
NPS
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WDC
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About WDC's Brand
The WDC Investment Fund fulfils a distinctive role in funding businesses, community initiatives and flagship (TM) projects in the Among its major competitors, WDC is ranked in 5th place for NPS while Intel Corporation is 1st, and SanDisk is 2nd.
Brand at a Glance
10%
Customer Loyalty
2.5/5
Product Quality
3.5/5
Pricing
3.5/5
Customer Service
WDC Ranking
- #4 / 4 of its competitors
WDC NPS
WDC's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether WDC's customers would recommend using the product based on a scale of -100 to 100.
WDC Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
WDC NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 -100 | Aug 2020 | -100 |
How Other Brands Compare
WDC is ranked #4 for NPS among its competitors. Intel Corporation and ASUS come in first and second, with Seagate Technology coming in at third.
WDC |  Intel Corporation |  Seagate Technology |  ASUS | |
| Global Ranking | #- | #110 | #475 | #597 |
| NPS | -100 | 27 | -1 | 14 |
| Valuation Updated every 24 hours for public companies | - | $256.01B | $17.31B | $322.31M |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
WDC NPS vs. Competitors
Compared to its competitors, WDC's NPS is rated right below Seagate Technology.
| COMPANY | NPS Score | |
|---|---|---|
| Intel Corporation | 27 |
 | SanDisk | 17 |
| ASUS | 14 |
| Seagate Technology | -1 |
| WDC | -100 |
WDC Customer Loyalty
10%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
10% of WDC users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
WDC Customer Loyalty vs. Competitors
Compared to its competitors, WDC's Customer Loyalty score is rated right below Seagate Technology.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| ASUS | 80% |
| Intel Corporation | 78% |
| SanDisk | 78% |
| Seagate Technology | 74% |
| WDC | 10% |
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WDC Product Quality
2.5/5
WDC has an overall Product Quality score of 2.5 out of 5 stars rated by its users and customers.
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WDC Product Information
WDC’s product quality score is a 2.5 out of 5 as rated by its users and customers.
- Website
- http://www.wdc.in
WDC Product Quality vs. Competitors
Compared to its competitors, WDC's Product Quality score is rated right below Seagate Technology.
| COMPANY | Product Quality Score | |
|---|---|---|
| Intel Corporation | 4/5 |
| ASUS | 3.7/5 |
| SanDisk | 3.6/5 |
| Seagate Technology | 3.3/5 |
| WDC | 2.5/5 |
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WDC Pricing
WDC ROI & Value For Money
3.5/5
WDC has a value for money and ROI score of 3.5 out of 5 stars rated by its users and customers.
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WDC Pricing vs. Competitors
Compared to its competitors, WDC's ROI score is rated right above Seagate Technology, and is preceded by ASUS.
| COMPANY | Pricing Score | |
|---|---|---|
| Intel Corporation | 3.9/5 |
| SanDisk | 3.6/5 |
| ASUS | 3.6/5 |
| WDC | 3.5/5 |
| Seagate Technology | 3.2/5 |
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WDC Customer Service
3.5/5
WDC has an overall Customer Service score of 3.5 out of 5 stars rated by its users and customers.
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About WDC's Customer Service
Address
Block GP . Plot J3, Sector V, Salt Lake City,
Website
http://www.wdc.in
WDC Customer Service vs. Competitors
Compared to its competitors, WDC's Customer Service score is rated right above ASUS, and is preceded by SanDisk.
| COMPANY | Customer Service Score | |
|---|---|---|
| Intel Corporation | 3.9/5 |
| SanDisk | 3.6/5 |
| WDC | 3.5/5 |
| ASUS | 3.4/5 |
| Seagate Technology | 3.2/5 |
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WDC as an Employer
3.0/5
WDC has a 3.0/5 stars for its overall company culture rated by their employees
top
50%
Consumer vs. Employees
WDC scored a -100 for Net Promoter Score and a 22 for Employee Net Promoter Score. NPS gauges how likely a customer of WDC would recommend the brand to a friend. ENPS measures how likely WDC employees would recommend working at WDC to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
22
eNPS Score
| 44% | Promoters |
|---|---|
| 34% | Passive |
| 22% | Detractors |
