Comparably is excited to introduce our all-new Best Brands Award winners
Learn More
Brand Page
Agilysys
Marketing or Exec? Claim Your Free Account
Agilysys
Rate this Brand

About Agilysys' Brand

Agilysys develops and provides industry based technology solutions for businesses. Among its major competitors, Agilysys is ranked in 3rd place for NPS while TouchBistro is 1st, and NCR Corporation is 2nd.Their current market cap is $1.13B

Brand at a Glance

55%
Customer Loyalty
2.7/5
Product Quality
2.7/5
Pricing
2.7/5
Customer Service

Agilysys Ranking

Agilysys NPS

Agilysys's Net Promoter Score (NPS) is a 0 with 50% Promoters, 0% Passives, and 50% Detractors. Net Promoter Score tracks whether Agilysys's customers would recommend using the product based on a scale of -100 to 100.

Agilysys Overall NPS

0
NPS
50%Promoters
0%Passives
50%Detractors
Agilysys Overall NPS

Agilysys NPS Trend

-100
-50
0
50
100
Mar 2020
100
Mar 2020100
May 2022
0
May 20220

How Other Brands Compare

Agilysys is ranked third for NPS among its competitors. TouchBistro and NCR Corporation come in first and second, with PAR Technology coming in at #4. Among those competitors, it is the lowest valued company behind NCR Corporation.

Sign Up for Brand Profile PRO to get the full Comparison data of Agilysys vs Competitors.

PRO Demo Our Brand Intelligence Solutions

Agilysys' Logo
Agilysys
NCR Corporation's Logo
NCR Corporation
PAR Technology's Logo
PAR Technology
TouchBistro's Logo
TouchBistro
Global Ranking#-#390#-#-
NPS014-51
Social Sentiment Calculated by analyzing social media and other online mentions-Neutral--
Valuation Updated every 24 hours for public companies$1.13B$4.47B$1.45B-

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Agilysys NPS vs. Competitors

Compared to its competitors, Agilysys's NPS is rated right above Perspecta, and is preceded by NCR Corporation.

Unlock Agilysys NPS vs. Competitors Data

Agilysys' Logo
VS
TouchBistro's Logo
NCR Corporation's Logo
Perspecta's Logo
PAR Technology's Logo

Sign Up for Brand Profile PRO to get the full Agilysys NPS vs. Competitors data and gain insights into your customers today.

PRO Demo Our Brand Intelligence Solutions

Agilysys Customer Loyalty

55%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

55% of Agilysys users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

PRO Demo Our Brand Intelligence Solutions

55
55%
45
45%
Agilysys Customer Loyalty

Agilysys Customer Loyalty vs. Competitors

Compared to its competitors, Agilysys's Customer Loyalty score is rated right above PAR Technology, and is preceded by TouchBistro.

COMPANYCustomer Loyalty Score
Perspecta100%
NCR Corporation93%
TouchBistro78%
Agilysys55%
PAR TechnologyN/A

Unlock Agilysys Customer Loyalty vs. Competitors Data

Agilysys' Logo
VS
Perspecta's Logo
NCR Corporation's Logo
TouchBistro's Logo
PAR Technology's Logo

Sign Up for Brand Profile PRO to get the full Agilysys Customer Loyalty vs. Competitors data and gain insights into your customers today.

PRO Demo Our Brand Intelligence Solutions

Agilysys Product Quality

2.7/5

Agilysys has an overall Product Quality score of 2.7 out of 5 stars rated by its users and customers.

Sign Up to unlock Agilysys' overall Product Quality score rated by its users and customers.

Agilysys Product Information

Agilysys’s product quality score is a 2.7 out of 5 as rated by its users and customers.

Website
http://www.agilysys.com
Company Size
501-1,000 Employees

Industry

Tech
Enterprise
SaaS

Agilysys Product Quality vs. Competitors

Compared to its competitors, Agilysys's Product Quality score is rated right above PAR Technology, and is preceded by NCR Corporation.

COMPANYProduct Quality Score
TouchBistro4.3/5
Perspecta4/5
NCR Corporation3.9/5
Agilysys2.7/5
PAR TechnologyN/A

Unlock Agilysys Product Quality vs. Competitors Data

Agilysys' Logo
VS
TouchBistro's Logo
Perspecta's Logo
NCR Corporation's Logo
PAR Technology's Logo

Sign Up for Brand Profile PRO to get the full Agilysys Product Quality vs. Competitors data and gain insights into your customers today.

PRO Demo Our Brand Intelligence Solutions

Agilysys Pricing

Agilysys ROI & Value For Money

2.7/5

Agilysys has a value for money and ROI score of 2.7 out of 5 stars rated by its users and customers.

Sign Up to unlock Agilysys' overall ROI score rated by its users and customers.

Agilysys Pricing vs. Competitors

Compared to its competitors, Agilysys's ROI score is rated right above PAR Technology, and is preceded by NCR Corporation.

COMPANYPricing Score
TouchBistro4.2/5
Perspecta4/5
NCR Corporation3.6/5
Agilysys2.7/5
PAR TechnologyN/A

Unlock Agilysys ROI vs. Competitors Data

Agilysys' Logo
VS
TouchBistro's Logo
Perspecta's Logo
NCR Corporation's Logo
PAR Technology's Logo

Sign Up for Brand Profile PRO to get the full Agilysys ROI vs. Competitors data and gain insights into your customers today.

PRO Demo Our Brand Intelligence Solutions

Agilysys Customer Service

2.7/5

Agilysys has an overall Customer Service score of 2.7 out of 5 stars rated by its users and customers.

Sign Up to unlock Agilysys' overall Customer Service score rated by its users and customers.

About Agilysys's Customer Service

Address

Alpharetta, GA


Website

http://www.agilysys.com

Agilysys Customer Service vs. Competitors

Compared to its competitors, Agilysys's Customer Service score is rated right above PAR Technology, and is preceded by NCR Corporation.

COMPANYCustomer Service Score
TouchBistro4.3/5
Perspecta4/5
NCR Corporation3.6/5
Agilysys2.7/5
PAR TechnologyN/A

Unlock Agilysys Customer Service vs. Competitors Data

Agilysys' Logo
VS
TouchBistro's Logo
Perspecta's Logo
NCR Corporation's Logo
PAR Technology's Logo

Sign Up for Brand Profile PRO to get the full Agilysys Customer Service vs. Competitors data and gain insights into your customers today.

PRO Demo Our Brand Intelligence Solutions

Agilysys as an Employer

2.6/5

Agilysys has a 2.6/5 stars for its overall company culture rated by their employees

  Agilysys CEO
top
25%
CEO of Agilysys

In the Top 25% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Agilysys scored a 0 for Net Promoter Score and a -25 for Employee Net Promoter Score. NPS gauges how likely a customer of Agilysys would recommend the brand to a friend. ENPS measures how likely Agilysys employees would recommend working at Agilysys to a friend.

Net Promoter Score

0
NPS Score
50%Promoters
0%Passive
50%Detractors

Employee Net Promoter Score

-25
eNPS Score
25%Promoters
25%Passive
50%Detractors

Global Ranking Snapshot

RANKCOMPANYCEOINDUSTRY
1
Peloton  Peloton CEO
Barry McCarthy
Health and Wellness
2
Netflix  Netflix CEO
Ted Sarandos
Media and Entertainment
3
Costco  Costco CEO
W. Craig Jelinek
Retail
4
Chick-fil-A  Chick-fil-A CEO
Dan Cathy
Food and Beverages
5
Amazon  Amazon CEO
Andy Jassy
Retail
6
Apple  Apple CEO
Timothy Cook
Tech
7
Nike  Nike CEO
John Donahoe
Fashion and Beauty