-13
NPS
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Algosec
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About Algosec's Brand
Security Policy Management Among its major competitors, Algosec is ranked in 5th place for NPS while ForeScout Technologies is 1st, and Juniper Networks is 2nd. Overall, Algosec has a neutral social sentiment, when analyzing social media channels and online mentions.Their current valuation is $100.00M
Brand at a Glance
58%
Customer Loyalty
2.9/5
Product Quality
3.2/5
Pricing
3.1/5
Customer Service
Algosec Ranking
- #4 / 4 of its competitors
Algosec NPS
Algosec's Net Promoter Score (NPS) is a -13 with 37% Promoters, 13% Passives, and 50% Detractors. Net Promoter Score tracks whether Algosec's customers would recommend using the product based on a scale of -100 to 100.
Algosec Overall NPS
| 37% | Promoters |
|---|---|
| 13% | Passives |
| 50% | Detractors |
Algosec NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jul 2021 100 | Jul 2021 | 100 |
May 2022 0 | May 2022 | 0 |
Jun 2022 0 | Jun 2022 | 0 |
Jul 2022 25 | Jul 2022 | 25 |
Oct 2022 0 | Oct 2022 | 0 |
Mar 2023 -17 | Mar 2023 | -17 |
Jul 2024 -29 | Jul 2024 | -29 |
Aug 2024 -13 | Aug 2024 | -13 |
How Other Brands Compare
Algosec is ranked #4 for NPS among its competitors. ForeScout Technologies and Juniper Networks come in first and second, with Tufin coming in at third. Among those competitors, it is the lowest valued company behind Juniper Networks.
Algosec |  Juniper Networks |  ForeScout Technologies |  Tufin | |
| Global Ranking | #- | #816 | #- | #- |
| NPS | -13 | 34 | 36 | 16 |
| Social Sentiment Calculated by analyzing social media and other online mentions | Neutral | - | - | Neutral |
| Valuation Updated every 24 hours for public companies | $100.00M | $8.38B | $1.44B | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Algosec NPS vs. Competitors
Compared to its competitors, Algosec's NPS is rated right below Imperva.
| COMPANY | NPS Score | |
|---|---|---|
| ForeScout Technologies | 36 |
| Juniper Networks | 34 |
| Tufin | 16 |
 | FireMon | N/A |
 | TROY Group | N/A |
 | Imperva | -10 |
| Algosec | -13 |
Algosec Customer Loyalty
58%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
58% of Algosec users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Algosec Customer Loyalty vs. Competitors
Compared to its competitors, Algosec's Customer Loyalty score is rated right above FireMon, and is preceded by Imperva.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Juniper Networks | 86% |
| Tufin | 85% |
| ForeScout Technologies | 77% |
| Imperva | 69% |
| Algosec | 58% |
| FireMon | N/A |
| TROY Group | N/A |
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Algosec Product Quality
2.9/5
Algosec has an overall Product Quality score of 2.9 out of 5 stars rated by its users and customers.
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Algosec Product Information
Algosec’s product quality score is a 2.9 out of 5 as rated by its users and customers.
- Website
- http://www.algosec.com/
- Company Size
- 501-1,000 Employees
Industry
Tech
Business Services
Enterprise
Government & Legal
Algosec Product Quality vs. Competitors
Compared to its competitors, Algosec's Product Quality score is rated right above FireMon, and is preceded by Tufin.
| COMPANY | Product Quality Score | |
|---|---|---|
| Juniper Networks | 4.2/5 |
| ForeScout Technologies | 3.7/5 |
| Imperva | 3.5/5 |
| Tufin | 3.5/5 |
| Algosec | 2.9/5 |
| FireMon | N/A |
| TROY Group | N/A |
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Algosec Pricing
Algosec ROI & Value For Money
3.2/5
Algosec has a value for money and ROI score of 3.2 out of 5 stars rated by its users and customers.
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Algosec Pricing vs. Competitors
Compared to its competitors, Algosec's ROI score is rated right above Imperva, and is preceded by Tufin.
| COMPANY | Pricing Score | |
|---|---|---|
| Juniper Networks | 4.2/5 |
| ForeScout Technologies | 3.8/5 |
| Tufin | 3.2/5 |
| Algosec | 3.2/5 |
| Imperva | 3.1/5 |
| FireMon | N/A |
| TROY Group | N/A |
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Algosec Customer Satisfaction (CSAT)
Algosec Customer Satisfaction (CSAT) Score
63 / 100
Algosec has an overall Customer Satisfaction score of 63 rated by its users and customers.
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Very Satisfied
38%
Satisfied
25%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
12%
Very Dissatisfied
25%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Algosec Customer Satisfaction vs. Competitors
Compared to its competitors, Algosec's Customer Satisfaction score is rated right above ForeScout Technologies, and is preceded by Imperva.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Tufin | 100% |
| Juniper Networks | 78% |
| Imperva | 63% |
| Algosec | 63% |
| ForeScout Technologies | 56% |
| FireMon | 0% |
| TROY Group | 0% |
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Algosec Customer Service
3.1/5
Algosec has an overall Customer Service score of 3.1 out of 5 stars rated by its users and customers.
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About Algosec's Customer Service
Address
65 Challenger Rd, Suite 320, Ridgefield Park, NJ
Website
http://www.algosec.com/
Phone Number
97239229163
Algosec Customer Service vs. Competitors
Compared to its competitors, Algosec's Customer Service score is rated right above FireMon, and is preceded by Imperva.
| COMPANY | Customer Service Score | |
|---|---|---|
| Juniper Networks | 4.2/5 |
| ForeScout Technologies | 4/5 |
| Tufin | 3.9/5 |
| Imperva | 3.3/5 |
| Algosec | 3.1/5 |
| FireMon | N/A |
| TROY Group | N/A |
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Algosec as an Employer
2.9/5
Algosec has a 2.9/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Algosec scored a -13 for Net Promoter Score and a 27 for Employee Net Promoter Score. NPS gauges how likely a customer of Algosec would recommend the brand to a friend. ENPS measures how likely Algosec employees would recommend working at Algosec to a friend.
Net Promoter Score
-13
NPS Score
| 37% | Promoters |
|---|---|
| 13% | Passive |
| 50% | Detractors |
Employee Net Promoter Score
27
eNPS Score
| 45% | Promoters |
|---|---|
| 37% | Passive |
| 18% | Detractors |
