-27
NPS
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Amino Apps
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About Amino Apps' Brand
Amino is a network of communities for people to join and bond over their deepest interests, passions, and fandoms. Among its major competitors, Amino Apps is ranked in 5th place for NPS while Fortnite is 1st, and Meta is 2nd.Their current valuation is $200.00M
Brand at a Glance
85%
Customer Loyalty
2.9/5
Product Quality
2.4/5
Pricing
2.6/5
Customer Service
Amino Apps Ranking
- #4 / 4 of its competitors
Amino Apps NPS
Amino Apps's Net Promoter Score (NPS) is a -27 with 28% Promoters, 17% Passives, and 55% Detractors. Net Promoter Score tracks whether Amino Apps's customers would recommend using the product based on a scale of -100 to 100.
Amino Apps Overall NPS
| 28% | Promoters |
|---|---|
| 17% | Passives |
| 55% | Detractors |
Amino Apps NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Sep 2023 -30 | Sep 2023 | -30 |
Oct 2023 -32 | Oct 2023 | -32 |
Nov 2023 -33 | Nov 2023 | -33 |
Jan 2024 -36 | Jan 2024 | -36 |
Nov 2024 -34 | Nov 2024 | -34 |
Jan 2025 -30 | Jan 2025 | -30 |
Apr 2025 -29 | Apr 2025 | -29 |
May 2025 -27 | May 2025 | -27 |
Jun 2025 -29 | Jun 2025 | -29 |
Jul 2025 -30 | Jul 2025 | -30 |
Oct 2025 -28 | Oct 2025 | -28 |
Nov 2025 -26 | Nov 2025 | -26 |
How Other Brands Compare
Amino Apps is ranked #4 for NPS among its competitors. Meta and reddit come in first and second, with Tumblr coming in at third. Among those competitors, it is the lowest valued company behind Meta.
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Amino Apps NPS by Gender
Female customers rated Amino Apps's NPS 21 points higher than Male customers.
Male
-39
Amino Apps's NPS was rated -39 by Male customers on Comparably.
24%
Promoters
13%
Passives
63%
Detractors
Female
-18
Amino Apps's NPS was rated -18 by Female customers on Comparably.
27%
Promoters
28%
Passives
45%
Detractors
Amino Apps NPS by Ethnicity
Amino Apps's NPS was rated the highest by Other customers, and the lowest by Caucasian customers.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 0 | Caucasian | 0 |
Other 20 | Other | 20 |
Amino Apps NPS by Age
Amino Apps's NPS was rated -17 points by customers ages 18-25 on Comparably.
Amino Apps NPS by Usage
Amino Apps's NPS was rated -25 points by customers who have used Amino Apps's products/services for 2 to 5 Years.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
2 to 5 Years -25 | 2 to 5 Years | -25 |
Amino Apps Customer Reviews
Out of the 7 Amino Apps customer reviews 2 were positive and 5 were constructive. Amino Apps customer reviews reflect that more than half of the customers expect a better service or product from the company and believe there is room for improvement.
All Reviews
Positive Reviews
Constructive Reviews
Amino Apps Customer Loyalty
85%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
85% of Amino Apps users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Amino Apps Customer Loyalty Score by Gender
Amino Apps's Customer Loyalty score was rated 100 by both Female and Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of Amino Apps.
Male
100%
Yes
Female
100%
Yes
Amino Apps Customer Loyalty Score by Ethnicity
Amino Apps's Customer Loyalty score was rated 100% by both Caucasian and Other customers on Comparably.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Amino Apps.
100
out of 100
Caucasian
100
out of 100
Other
Amino Apps Customer Loyalty Score by Age
Amino Apps's Customer Loyalty score was rated 100% by customers ages 18-25 on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Amino Apps.
0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
18-25 100% | 18-25 | 100% |
Amino Apps Customer Loyalty Score by Usage
Amino Apps's Customer Loyalty score was rated 100% by customers who have used Amino Apps's products/services for 2 to 5 Years.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
Amino Apps Customer Loyalty vs. Competitors
Compared to its competitors, Amino Apps's Customer Loyalty score is rated right above Tumblr, and is preceded by Fortnite.
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Amino Apps Product Quality
2.9/5
Amino Apps has an overall Product Quality score of 2.9 out of 5 stars rated by its users and customers.
Sign Up to unlock Amino Apps' overall Product Quality score rated by its users and customers.
Amino Apps Product Information
Amino Apps’s product quality score is a 2.9 out of 5 as rated by its users and customers.
- Website
- http://aminoapps.com
- Company Size
- 51-200 Employees
Industry
Tech
Media
Mobile App
Social
Quick Insights into Amino Apps Product Quality
Amino Apps's Product Quality score was rated highest by Caucasian customers, and rated lowest by Other customers.
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Ranked Amino Apps Product Quality the Highest
Ranked Amino Apps Product Quality the Lowest
Amino Apps Product Quality Score by Gender
Female customers rated Amino Apps's Product Quality score 0.3 stars higher than Male customers.
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Male
2.7/5
Female
3/5
Amino Apps Product Quality Score by Ethnicity
Amino Apps's Product Quality score was rated the highest by Caucasian customers, and the lowest by Other customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Amino Apps.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 3.4 | Caucasian | 3.4 |
Other 2 | Other | 2 |
Amino Apps Product Quality Score by Age
Amino Apps's Product Quality score was rated 2.9 stars by customers ages 18-25 on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Age data of Amino Apps.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 2.9 | 18-25 | 2.9 |
Amino Apps Product Quality Score by Usage
Amino Apps's Product Quality score was rated 2.6 stars by customers who have used Amino Apps's products/services for 2 to 5 Years.
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Amino Apps Product Quality vs. Competitors
Compared to its competitors, Amino Apps's Product Quality score is rated right above Pepo, and is preceded by Tumblr.
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Amino Apps Pricing
Amino Apps ROI & Value For Money
2.4/5
Amino Apps has a value for money and ROI score of 2.4 out of 5 stars rated by its users and customers.
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Quick Insights into Amino Apps ROI
Amino Apps's ROI score was rated highest by Caucasian customers, and rated lowest by Other customers.
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Ranked Amino Apps ROI the Highest
Ranked Amino Apps ROI the Lowest
Amino Apps ROI Score by Gender
Female customers rated Amino Apps's ROI score 0.4 stars higher than Male customers.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of Amino Apps.
Male
2/5
Female
2.4/5
Amino Apps ROI Score by Ethnicity
Amino Apps's ROI score was rated the highest by Caucasian customers, and the lowest by Other customers.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Amino Apps.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 2.6 | Caucasian | 2.6 |
Other 1.5 | Other | 1.5 |
Amino Apps ROI Score by Age
Amino Apps's ROI score was rated 2.3 stars by customers ages 18-25 on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Age data of Amino Apps.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 2.3 | 18-25 | 2.3 |
Amino Apps ROI Score by Usage
Amino Apps's ROI score was rated 1.9 stars by customers who have used Amino Apps's products/services for 2 to 5 Years.
Sign Up for Brand Profile PRO to get the full ROI by Usage data.
Amino Apps Pricing vs. Competitors
Compared to its competitors, Amino Apps's ROI score is rated right above Pepo, and is preceded by Tumblr.
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Amino Apps Customer Satisfaction (CSAT)
Amino Apps Customer Satisfaction (CSAT) Score
37 / 100
Amino Apps has an overall Customer Satisfaction score of 37 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
14%
Satisfied
23%
Neither Satisfied nor Dissatisfied
26%
Dissatisfied
18%
Very Dissatisfied
19%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Amino Apps Customer Satisfaction
Amino Apps's Customer Satisfaction score was rated highest by Female customers, and rated lowest by Male customers.
Sign Up to unlock insights into how customers have ranked Amino Apps' Customer Satisfaction.
Ranked Amino Apps Customer Satisfaction the Highest
Ranked Amino Apps Customer Satisfaction the Lowest
Amino Apps Customer Satisfaction Score by Gender
Female customers rated Amino Apps's Customer Satisfaction score 18 points higher than Male customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Amino Apps.
20 / 100
MaleVery Satisfied | 20% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 40% | |
Very Dissatisfied | 40% |
38 / 100
FemaleVery Satisfied | 0% | |
|---|---|---|
Satisfied | 38% | |
Neither Satisfied nor Dissatisfied | 38% | |
Dissatisfied | 11% | |
Very Dissatisfied | 13% |
Amino Apps Customer Satisfaction Score by Ethnicity
CSAT according to Other
Amino Apps' Customer Satisfaction (CSAT) score was rated 20% according to Other users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Amino Apps.
20 / 100
Very Satisfied
0%
Satisfied
20%
Neither Satisfied nor Dissatisfied
20%
Dissatisfied
40%
Very Dissatisfied
20%
Amino Apps Customer Satisfaction Score by Age
Amino Apps's Customer Satisfaction score was rated 31 points by customers ages 18-25 on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of Amino Apps.
0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 18-25 | 31% |
Amino Apps Customer Satisfaction Score by Usage
Amino Apps's Customer Satisfaction score was rated 19 points by customers who have used Amino Apps's products/services for 2 to 5 Years.
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Amino Apps Customer Satisfaction vs. Competitors
Compared to its competitors, Amino Apps's Customer Satisfaction score is rated right above Pepo, and is preceded by reddit.
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Amino Apps Customer Service
2.6/5
Amino Apps has an overall Customer Service score of 2.6 out of 5 stars rated by its users and customers.
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About Amino Apps's Customer Service
Address
22 West 19th St. 8th Floor, New City, NY 10011
Website
http://aminoapps.com
Phone Number
929 333 5732
Quick Insights into Amino Apps Customer Service
Amino Apps's Customer Service score was rated highest by Caucasian customers, and rated lowest by Other customers.
Sign Up to unlock insights into how customers have ranked Amino Apps' Customer Service score.
Ranked Amino Apps Customer Service the Highest
Ranked Amino Apps Customer Service the Lowest
Amino Apps Customer Service Score by Gender
Amino Apps's Customer Service score was rated 2.4 by both Female and Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Amino Apps.
Male
2.4/5
Female
2.4/5
Amino Apps Customer Service Score by Ethnicity
Amino Apps's Customer Service score was rated the highest by Caucasian customers, and the lowest by Other customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Amino Apps.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 3.3 | Caucasian | 3.3 |
Other 1.8 | Other | 1.8 |
Amino Apps Customer Service Score by Age
Amino Apps's Customer Service score was rated 2.3 stars by customers ages 18-25 on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Age data of Amino Apps.
0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
18-25 2.3 | 18-25 | 2.3 |
Amino Apps Customer Service Score by Usage
Amino Apps's Customer Service score was rated 2.2 stars by customers who have used Amino Apps's products/services for 2 to 5 Years.
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Amino Apps Customer Service vs. Competitors
Compared to its competitors, Amino Apps's Customer Service score is rated right above Pepo, and is preceded by Tumblr.
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Amino Apps as an Employer
3.2/5
Amino Apps has a 3.2/5 stars for its overall company culture rated by their employees
bottom
30%
Consumer vs. Employees
Amino Apps scored a -27 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of Amino Apps would recommend the brand to a friend. ENPS measures how likely Amino Apps employees would recommend working at Amino Apps to a friend.
Net Promoter Score
-27
NPS Score
| 28% | Promoters |
|---|---|
| 17% | Passive |
| 55% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 39% | Promoters |
|---|---|
| 22% | Passive |
| 39% | Detractors |
