43
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Amobee
Marketing or Exec? Claim Your Free Account
About Amobee's Brand
Amobee is a global marketing technology company that provides cross channel advertising solutions for agencies, brands and publishers. Among its major competitors, Amobee is ranked in 2nd place for NPS while Velti is 1st, and InMobi is 3rd.
Brand at a Glance
72%
Customer Loyalty
4.3/5
Product Quality
3.9/5
Pricing
4.2/5
Customer Service
Amobee Ranking
- #2 / 4 of its competitors
Amobee NPS
Amobee's Net Promoter Score (NPS) is a 43 with 64% Promoters, 15% Passives, and 21% Detractors. Net Promoter Score tracks whether Amobee's customers would recommend using the product based on a scale of -100 to 100.
Amobee Overall NPS
| 64% | Promoters |
|---|---|
| 15% | Passives |
| 21% | Detractors |
Amobee NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Apr 2020 0 | Apr 2020 | 0 |
Oct 2020 50 | Oct 2020 | 50 |
Dec 2020 75 | Dec 2020 | 75 |
Jun 2021 83 | Jun 2021 | 83 |
Aug 2021 85 | Aug 2021 | 85 |
Nov 2021 87 | Nov 2021 | 87 |
Dec 2021 66 | Dec 2021 | 66 |
Jan 2022 70 | Jan 2022 | 70 |
Jun 2022 59 | Jun 2022 | 59 |
Jan 2023 46 | Jan 2023 | 46 |
Oct 2023 43 | Oct 2023 | 43 |
How Other Brands Compare
Amobee is ranked second for NPS among its competitors. Velti and Twilio Inc. come in first and third, with Localytics coming in at #4.
Amobee |  Twilio Inc. |  Localytics |  Velti | |
| Global Ranking | #- | #328 | #- | #- |
| NPS | 43 | 31 | 13 | 50 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | Neutral | - |
| Valuation Updated every 24 hours for public companies | - | $56.34B | $200.00M | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Amobee NPS vs. Competitors
Compared to its competitors, Amobee's NPS is rated right above InMobi, and is preceded by Velti.
| COMPANY | NPS Score | |
|---|---|---|
| Velti | 50 |
| Amobee | 43 |
 | InMobi | 32 |
| Twilio Inc. | 31 |
| Localytics | 13 |
 | Sizmek | 10 |
 | The Mobile Majority | N/A |
Amobee Customer Loyalty
72%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
72% of Amobee users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Amobee Customer Loyalty vs. Competitors
Compared to its competitors, Amobee's Customer Loyalty score is rated right above Localytics, and is preceded by Sizmek.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Velti | 100% |
| InMobi | 81% |
| Twilio Inc. | 80% |
| Sizmek | 76% |
| Amobee | 72% |
| Localytics | 55% |
| The Mobile Majority | N/A |
Unlock Amobee Customer Loyalty vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Amobee Customer Loyalty vs. Competitors data and gain insights into your customers today.
Amobee Product Quality
4.3/5
Amobee has an overall Product Quality score of 4.3 out of 5 stars rated by its users and customers.
Sign Up to unlock Amobee's overall Product Quality score rated by its users and customers.
Amobee Product Information
Amobee’s product quality score is a 4.3 out of 5 as rated by its users and customers.
- Website
- http://www.amobee.com
- Company Size
- 501-1,000 Employees
Industry
Tech
AdTech
Content
Media
Amobee Product Quality vs. Competitors
Compared to its competitors, Amobee's Product Quality score is rated right above Twilio Inc..
| COMPANY | Product Quality Score | |
|---|---|---|
| Amobee | 4.3/5 |
| Twilio Inc. | 4/5 |
| Velti | 4/5 |
| InMobi | 3.8/5 |
| Localytics | 3.7/5 |
| Sizmek | 3.7/5 |
| The Mobile Majority | N/A |
Unlock Amobee Product Quality vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Amobee Product Quality vs. Competitors data and gain insights into your customers today.
Amobee Pricing
Amobee ROI & Value For Money
3.9/5
Amobee has a value for money and ROI score of 3.9 out of 5 stars rated by its users and customers.
Sign Up to unlock Amobee's overall ROI score rated by its users and customers.
Amobee Pricing vs. Competitors
Compared to its competitors, Amobee's ROI score is rated right above Twilio Inc., and is preceded by InMobi.
| COMPANY | Pricing Score | |
|---|---|---|
| Velti | 5/5 |
| InMobi | 4/5 |
| Amobee | 3.9/5 |
| Twilio Inc. | 3.9/5 |
| Sizmek | 3.6/5 |
| Localytics | 3/5 |
| The Mobile Majority | N/A |
Unlock Amobee ROI vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Amobee ROI vs. Competitors data and gain insights into your customers today.
Amobee Customer Satisfaction (CSAT)
Amobee Customer Satisfaction (CSAT) Score
100 / 100
Amobee has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
43%
Satisfied
57%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Amobee Customer Satisfaction vs. Competitors
Compared to its competitors, Amobee's Customer Satisfaction score is rated right above Sizmek, and is preceded by Velti.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Velti | 100% |
| Amobee | 100% |
| Sizmek | 88% |
| InMobi | 77% |
| Twilio Inc. | 75% |
| Localytics | 50% |
| The Mobile Majority | 0% |
Unlock Amobee Customer Satisfaction vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Amobee Customer Satisfaction vs. Competitors data and gain insights into your customers today.
Amobee Customer Service
4.2/5
Amobee has an overall Customer Service score of 4.2 out of 5 stars rated by its users and customers.
Sign Up to unlock Amobee's overall Customer Service score rated by its users and customers.
About Amobee's Customer Service
Address
901 Marshall Street, Suite 200, Redwood City, CA 94063
Website
http://www.amobee.com
Phone Number
(650) 802-8871
Amobee's Social Links
Amobee Customer Service vs. Competitors
Compared to its competitors, Amobee's Customer Service score is rated right above InMobi, and is preceded by Velti.
| COMPANY | Customer Service Score | |
|---|---|---|
| Velti | 5/5 |
| Amobee | 4.2/5 |
| InMobi | 4.1/5 |
| Twilio Inc. | 3.8/5 |
| Sizmek | 3.6/5 |
| Localytics | 3.1/5 |
| The Mobile Majority | N/A |
Unlock Amobee Customer Service vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Amobee Customer Service vs. Competitors data and gain insights into your customers today.
Amobee as an Employer
4.3/5
Amobee has a 4.3/5 stars for its overall company culture rated by their employees
top
35%
Consumer vs. Employees
Amobee scored a 43 for Net Promoter Score and a 13 for Employee Net Promoter Score. NPS gauges how likely a customer of Amobee would recommend the brand to a friend. ENPS measures how likely Amobee employees would recommend working at Amobee to a friend.
Net Promoter Score
43
NPS Score
| 64% | Promoters |
|---|---|
| 15% | Passive |
| 21% | Detractors |
Employee Net Promoter Score
13
eNPS Score
| 39% | Promoters |
|---|---|
| 35% | Passive |
| 26% | Detractors |
