-100
NPS
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Aquent Talent
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About Aquent Talent's Brand
We provide companies with the right creative talent, fast. Among its major competitors, Aquent Talent is ranked in 4th place for NPS while LinkedIn is 1st, and Monster is 2nd. Overall, Aquent Talent has a neutral social sentiment, when analyzing social media channels and online mentions.Their current valuation is $3.31M
Brand at a Glance
100%
Customer Loyalty
2.5/5
Product Quality
2.5/5
Pricing
2.5/5
Customer Service
Aquent Talent Ranking
- #4 / 4 of its competitors
Aquent Talent NPS
Aquent Talent's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Aquent Talent's customers would recommend using the product based on a scale of -100 to 100.
Aquent Talent Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Aquent Talent NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Sep 2025 -100 | Sep 2025 | -100 |
How Other Brands Compare
Aquent Talent is ranked #4 for NPS among its competitors. LinkedIn and Monster come in first and second, with Indeed.com coming in at third. Among those competitors, it is the lowest valued company behind Indeed.com.
Aquent Talent |  LinkedIn |  Indeed.com |  Monster | |
| Global Ranking | #- | #29 | #253 | #- |
| NPS | -100 | 33 | 3 | 20 |
| Social Sentiment Calculated by analyzing social media and other online mentions | Neutral | Neutral | Neutral | Neutral |
| Valuation Updated every 24 hours for public companies | $3.31M | - | $86.63B | $47.33B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Aquent Talent NPS vs. Competitors
Compared to its competitors, Aquent Talent's NPS is rated right below Indeed.com.
| COMPANY | NPS Score | |
|---|---|---|
| 33 | |
| Monster | 20 |
| Indeed.com | 3 |
| Aquent Talent | -100 |
Aquent Talent Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Aquent Talent users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Aquent Talent Customer Loyalty vs. Competitors
Compared to its competitors, Aquent Talent's Customer Loyalty score is rated right above LinkedIn.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Aquent Talent | 100% |
| 85% | |
| Indeed.com | 78% |
| Monster | 76% |
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Aquent Talent Product Quality
2.5/5
Aquent Talent has an overall Product Quality score of 2.5 out of 5 stars rated by its users and customers.
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Aquent Talent Product Information
Aquent Talent’s product quality score is a 2.5 out of 5 as rated by its users and customers.
- Website
- https://aquenttalent.com/
- Company Size
- 201-500 Employees
Industry
Staffing and Recruiting
Aquent Talent Product Quality vs. Competitors
Compared to its competitors, Aquent Talent's Product Quality score is rated right below Indeed.com.
| COMPANY | Product Quality Score | |
|---|---|---|
| 4/5 | |
| Monster | 3.7/5 |
| Indeed.com | 3.3/5 |
| Aquent Talent | 2.5/5 |
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Aquent Talent Pricing
Aquent Talent ROI & Value For Money
2.5/5
Aquent Talent has a value for money and ROI score of 2.5 out of 5 stars rated by its users and customers.
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Aquent Talent Pricing vs. Competitors
Compared to its competitors, Aquent Talent's ROI score is rated right below Indeed.com.
| COMPANY | Pricing Score | |
|---|---|---|
| 3.7/5 | |
| Monster | 3.7/5 |
| Indeed.com | 3.2/5 |
| Aquent Talent | 2.5/5 |
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Aquent Talent Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
100%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Aquent Talent Customer Satisfaction vs. Competitors
Compared to its competitors, Aquent Talent's Customer Satisfaction score is rated right below Indeed.com.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| 76% | |
| Monster | 71% |
| Indeed.com | 58% |
| Aquent Talent | 0% |
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Aquent Talent Customer Service
2.5/5
Aquent Talent has an overall Customer Service score of 2.5 out of 5 stars rated by its users and customers.
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About Aquent Talent's Customer Service
Address
501 Boylston St, Boston, MA 02116
Website
https://aquenttalent.com/
Phone Number
(617) 535-5000
Aquent Talent's Social Links
Aquent Talent Customer Service vs. Competitors
Compared to its competitors, Aquent Talent's Customer Service score is rated right below Indeed.com.
| COMPANY | Customer Service Score | |
|---|---|---|
| Monster | 3.8/5 |
| 3.7/5 | |
| Indeed.com | 3.1/5 |
| Aquent Talent | 2.5/5 |
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Aquent Talent as an Employer
4.1/5
Aquent Talent has a 4.1/5 stars for its overall company culture rated by their employees
top
15%
Consumer vs. Employees
Aquent Talent scored a -100 for Net Promoter Score and a 7 for Employee Net Promoter Score. NPS gauges how likely a customer of Aquent Talent would recommend the brand to a friend. ENPS measures how likely Aquent Talent employees would recommend working at Aquent Talent to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
7
eNPS Score
| 40% | Promoters |
|---|---|
| 27% | Passive |
| 33% | Detractors |
