37
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Atlantic Records
Marketing or Exec? Claim Your Free Account
About Atlantic Records' Brand
Atlantic Records is a record label that helps musicians develop and sell their music. Among its major competitors, Atlantic Records is ranked in 3rd place for NPS while Columbia Records is 1st, and Interscope Records is 2nd.
Brand at a Glance
76%
Customer Loyalty
3.9/5
Product Quality
3.8/5
Pricing
3.8/5
Customer Service
Atlantic Records Ranking
- #3 / 4 of its competitors
Atlantic Records NPS
Atlantic Records's Net Promoter Score (NPS) is a 37 with 63% Promoters, 11% Passives, and 26% Detractors. Net Promoter Score tracks whether Atlantic Records's customers would recommend using the product based on a scale of -100 to 100.
Atlantic Records Overall NPS
| 63% | Promoters |
|---|---|
| 11% | Passives |
| 26% | Detractors |
Atlantic Records NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jun 2024 38 | Jun 2024 | 38 |
Jul 2024 38 | Jul 2024 | 38 |
Aug 2024 38 | Aug 2024 | 38 |
Sep 2024 38 | Sep 2024 | 38 |
Oct 2024 38 | Oct 2024 | 38 |
Nov 2024 38 | Nov 2024 | 38 |
Dec 2024 38 | Dec 2024 | 38 |
Mar 2025 38 | Mar 2025 | 38 |
May 2025 38 | May 2025 | 38 |
Sep 2025 38 | Sep 2025 | 38 |
Nov 2025 36 | Nov 2025 | 36 |
Dec 2025 36 | Dec 2025 | 36 |
How Other Brands Compare
Atlantic Records is ranked third for NPS among its competitors. Columbia Records and Interscope Records come in first and second, with Warner Music Group coming in at #4.
Atlantic Records |  Warner Music Group |  Columbia Records |  Interscope Records | |
| Global Ranking | #- | #424 | #- | #- |
| NPS | 37 | 30 | 43 | 40 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Atlantic Records NPS by Gender
Male customers rated Atlantic Records's NPS 28 points higher than Female customers.
Male
56
Atlantic Records's NPS was rated 56 by Male customers on Comparably.
73%
Promoters
10%
Passives
17%
Detractors
Female
28
Atlantic Records's NPS was rated 28 by Female customers on Comparably.
52%
Promoters
24%
Passives
24%
Detractors
Atlantic Records NPS by Ethnicity
Atlantic Records's NPS was rated the highest by African American/Black customers, and the lowest by Other customers.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 40 | Caucasian | 40 |
Hispanic or Latino 34 | Hispanic or Latino | 34 |
African American/Black 58 | African American/Black | 58 |
Asian or Pacific Islander 34 | Asian or Pacific Islander | 34 |
Other 0 | Other | 0 |
Atlantic Records NPS by Age
Atlantic Records's NPS was rated the highest by customers ages 31-35, and the lowest by customers ages 36-40.
Atlantic Records NPS by Usage
Atlantic Records's NPS was rated the highest by customers who have used Atlantic Records's products/services for 2 to 5 Years, and the lowest by customers with 1 to 2 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 55 | Less than 1 Year | 55 |
1 to 2 Years 13 | 1 to 2 Years | 13 |
2 to 5 Years 66 | 2 to 5 Years | 66 |
5 to 10 Years 25 | 5 to 10 Years | 25 |
Over 10 Years 49 | Over 10 Years | 49 |
Atlantic Records NPS vs. Competitors
Compared to its competitors, Atlantic Records's NPS is rated right above Universal Music Group, and is preceded by Interscope Records.
| COMPANY | NPS Score | |
|---|---|---|
| Columbia Records | 43 |
| Interscope Records | 40 |
| Atlantic Records | 37 |
 | Universal Music Group | 30 |
| Warner Music Group | 30 |
Atlantic Records Customer Reviews
Out of the 11 Atlantic Records customer reviews 11 were positive and 0 were constructive. Atlantic Records customer reviews reflect that all customers have a favorable experience using the products/services of the company.
Atlantic Records Customer Loyalty
76%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
76% of Atlantic Records users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Atlantic Records Customer Loyalty Score by Gender
Male customers rated Atlantic Records's Customer Loyalty score 12% higher than Female customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of Atlantic Records.
Male
91%
Yes
Female
79%
Yes
Atlantic Records Customer Loyalty Score by Ethnicity
Atlantic Records's Customer Loyalty score was rated the highest by Caucasian customers, and the lowest by Asian or Pacific Islander customers.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Atlantic Records.
100
out of 100
Caucasian
85
out of 100
Hispanic or Latino
88
out of 100
African American/Black
70
out of 100
Asian or Pacific Islander
100
out of 100
Other
Atlantic Records Customer Loyalty Score by Age
Atlantic Records's Customer Loyalty score was rated the highest by customers ages 31-35, and the lowest by customers ages 51-55.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Atlantic Records.
0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
18-25 94% | 18-25 | 94% |
26-30 70% | 26-30 | 70% |
31-35 100% | 31-35 | 100% |
36-40 85% | 36-40 | 85% |
51-55 46% | 51-55 | 46% |
56-60 100% | 56-60 | 100% |
Atlantic Records Customer Loyalty Score by Usage
Atlantic Records's Customer Loyalty score was rated the highest by customers who have used Atlantic Records's products/services for 5 to 10 Years, and the lowest by customers with 2 to 5 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
Atlantic Records Customer Loyalty Score by Industry
Atlantic Records's Customer Loyalty score was rated the highest by Arts and Entertainment industry customers, and the lowest by Real Estate industry customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.
Atlantic Records Customer Loyalty vs. Competitors
Compared to its competitors, Atlantic Records's Customer Loyalty score is rated right above Interscope Records, and is preceded by Columbia Records.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Universal Music Group | 77% |
| Columbia Records | 76% |
| Atlantic Records | 76% |
| Interscope Records | 73% |
| Warner Music Group | 71% |
Unlock Atlantic Records Customer Loyalty vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Atlantic Records Customer Loyalty vs. Competitors data and gain insights into your customers today.
Atlantic Records Product Quality
3.9/5
Atlantic Records has an overall Product Quality score of 3.9 out of 5 stars rated by its users and customers.
Sign Up to unlock Atlantic Records' overall Product Quality score rated by its users and customers.
Atlantic Records Product Information
Atlantic Records’s product quality score is a 3.9 out of 5 as rated by its users and customers. Reviewers from the Real Estate industry rated Atlantic Records's product the highest. Reviewers from the Media and Entertainment industry rated Atlantic Records the lowest at 4.
- Company Size
- 501-1,000 Employees
Industry
Tech
Media
Sports & Entertainment
Quick Insights into Atlantic Records Product Quality
Atlantic Records's Product Quality score was rated highest by Caucasian customers, and rated lowest by customers who have used Atlantic Records's products/services for 1 to 2 Years.
Sign Up to unlock insights into how customers have ranked Atlantic Records' Product Quality.
Ranked Atlantic Records Product Quality the Highest
Ranked Atlantic Records Product Quality the Lowest
Atlantic Records Product Quality Score by Gender
Male customers rated Atlantic Records's Product Quality score 0.4 stars higher than Female customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Atlantic Records.
Male
4.3/5
Female
3.9/5
Atlantic Records Product Quality Score by Ethnicity
Atlantic Records's Product Quality score was rated the highest by Caucasian customers, and the lowest by Asian or Pacific Islander customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Atlantic Records.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 4.8 | Caucasian | 4.8 |
Hispanic or Latino 4.2 | Hispanic or Latino | 4.2 |
African American/Black 4.3 | African American/Black | 4.3 |
Asian or Pacific Islander 3.8 | Asian or Pacific Islander | 3.8 |
Other 3.9 | Other | 3.9 |
Atlantic Records Product Quality Score by Age
Atlantic Records's Product Quality score was rated the highest by customers ages 31-35, and the lowest by customers ages 26-30.
Sign Up for Brand Profile PRO to get the full Product Quality by Age data of Atlantic Records.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 4 | 18-25 | 4 |
26-30 3.9 | 26-30 | 3.9 |
31-35 4.5 | 31-35 | 4.5 |
36-40 4.2 | 36-40 | 4.2 |
51-55 4.3 | 51-55 | 4.3 |
56-60 4.1 | 56-60 | 4.1 |
Atlantic Records Product Quality Score by Usage
Atlantic Records's Product Quality score was rated the highest by customers who have used Atlantic Records's products/services for 2 to 5 Years, and the lowest by customers with 1 to 2 Years of usage.
Sign Up for Brand Profile PRO to get the full Product Quality by Usage data.
Atlantic Records Product Quality Score by Industry
Atlantic Records's Product Quality score was rated the highest by Real Estate industry customers, and the lowest by Media and Entertainment industry customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Industry data.
Atlantic Records Product Quality vs. Competitors
Compared to its competitors, Atlantic Records's Product Quality score is rated right above Columbia Records, and is preceded by Interscope Records.
| COMPANY | Product Quality Score | |
|---|---|---|
| Warner Music Group | 4/5 |
| Interscope Records | 3.9/5 |
| Atlantic Records | 3.9/5 |
| Columbia Records | 3.8/5 |
| Universal Music Group | 3.7/5 |
Unlock Atlantic Records Product Quality vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Atlantic Records Product Quality vs. Competitors data and gain insights into your customers today.
Atlantic Records Pricing
Atlantic Records ROI & Value For Money
3.8/5
Atlantic Records has a value for money and ROI score of 3.8 out of 5 stars rated by its users and customers.
Sign Up to unlock Atlantic Records' overall ROI score rated by its users and customers.
Atlantic Records Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Arts and Entertainment industry. The users from the Real Estate industry think that they had the lowest ROI from Atlantic Records.
Quick Insights into Atlantic Records ROI
Atlantic Records's ROI score was rated highest by customers ages 31-35, and rated lowest by customers from the Real Estate industry.
Sign Up to unlock insights into how customers have ranked Atlantic Records' ROI score.
Ranked Atlantic Records ROI the Highest
Ranked Atlantic Records ROI the Lowest
Atlantic Records ROI Score by Gender
Male customers rated Atlantic Records's ROI score 0.2 stars higher than Female customers.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of Atlantic Records.
Male
4.1/5
Female
3.9/5
Atlantic Records ROI Score by Ethnicity
Atlantic Records's ROI score was rated the highest by Asian or Pacific Islander customers, and the lowest by Hispanic or Latino customers.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Atlantic Records.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 4.1 | Caucasian | 4.1 |
Hispanic or Latino 3.8 | Hispanic or Latino | 3.8 |
African American/Black 3.9 | African American/Black | 3.9 |
Asian or Pacific Islander 4.1 | Asian or Pacific Islander | 4.1 |
Other 4.1 | Other | 4.1 |
Atlantic Records ROI Score by Age
Atlantic Records's ROI score was rated the highest by customers ages 31-35, and the lowest by customers ages 26-30.
Sign Up for Brand Profile PRO to get the full ROI by Age data of Atlantic Records.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 3.9 | 18-25 | 3.9 |
26-30 3 | 26-30 | 3 |
31-35 4.9 | 31-35 | 4.9 |
36-40 4.1 | 36-40 | 4.1 |
51-55 4.5 | 51-55 | 4.5 |
56-60 4.2 | 56-60 | 4.2 |
Atlantic Records ROI Score by Usage
Atlantic Records's ROI score was rated the highest by customers who have used Atlantic Records's products/services for 2 to 5 Years, and the lowest by customers with 1 to 2 Years of usage.
Sign Up for Brand Profile PRO to get the full ROI by Usage data.
Atlantic Records ROI Score by Industry
Atlantic Records's ROI score was rated the highest by Arts and Entertainment industry customers, and the lowest by Real Estate industry customers.
Sign Up for Brand Profile PRO to get the full ROI by Industry data.
Atlantic Records Pricing vs. Competitors
Compared to its competitors, Atlantic Records's ROI score is rated right above Interscope Records, and is preceded by Columbia Records.
| COMPANY | Pricing Score | |
|---|---|---|
| Warner Music Group | 3.8/5 |
| Columbia Records | 3.8/5 |
| Atlantic Records | 3.8/5 |
| Interscope Records | 3.7/5 |
| Universal Music Group | 3.7/5 |
Unlock Atlantic Records ROI vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Atlantic Records ROI vs. Competitors data and gain insights into your customers today.
Atlantic Records Customer Satisfaction (CSAT)
Atlantic Records Customer Satisfaction (CSAT) Score
72 / 100
Atlantic Records has an overall Customer Satisfaction score of 72 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
47%
Satisfied
25%
Neither Satisfied nor Dissatisfied
10%
Dissatisfied
8%
Very Dissatisfied
10%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Atlantic Records Customer Satisfaction
Atlantic Records's Customer Satisfaction score was rated highest by customers who have used Atlantic Records's products/services for 2 to 5 Years, and rated lowest by Other customers.
Sign Up to unlock insights into how customers have ranked Atlantic Records' Customer Satisfaction.
Ranked Atlantic Records Customer Satisfaction the Highest
Ranked Atlantic Records Customer Satisfaction the Lowest
Atlantic Records Customer Satisfaction Score by Gender
Male customers rated Atlantic Records's Customer Satisfaction score 15 points higher than Female customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Atlantic Records.
89 / 100
MaleVery Satisfied | 67% | |
|---|---|---|
Satisfied | 22% | |
Neither Satisfied nor Dissatisfied | 4% | |
Dissatisfied | 7% | |
Very Dissatisfied | 0% |
74 / 100
FemaleVery Satisfied | 47% | |
|---|---|---|
Satisfied | 27% | |
Neither Satisfied nor Dissatisfied | 20% | |
Dissatisfied | 0% | |
Very Dissatisfied | 6% |
Atlantic Records Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
Atlantic Records' Customer Satisfaction (CSAT) score was rated 100% according to Caucasian users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Atlantic Records.
100 / 100
Very Satisfied
80%
Satisfied
20%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
CSAT according to Hispanic or Latino
Atlantic Records' Customer Satisfaction (CSAT) score was rated 83% according to Hispanic or Latino users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Atlantic Records.
83 / 100
Very Satisfied
67%
Satisfied
16%
Neither Satisfied nor Dissatisfied
17%
Dissatisfied
0%
Very Dissatisfied
0%
CSAT according to African American/Black
Atlantic Records' Customer Satisfaction (CSAT) score was rated 82% according to African American/Black users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Atlantic Records.
82 / 100
Very Satisfied
59%
Satisfied
23%
Neither Satisfied nor Dissatisfied
5%
Dissatisfied
9%
Very Dissatisfied
4%
CSAT according to Other
Atlantic Records' Customer Satisfaction (CSAT) score was rated 60% according to Other users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Atlantic Records.
60 / 100
Very Satisfied
20%
Satisfied
40%
Neither Satisfied nor Dissatisfied
40%
Dissatisfied
0%
Very Dissatisfied
0%
Atlantic Records Customer Satisfaction Score by Age
Atlantic Records's Customer Satisfaction score was rated the highest by customers ages 31-35, and the lowest by customers ages 26-30.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of Atlantic Records.
0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 18-25 | 79% | |||||||||||||||
| 26-30 | 66% | |||||||||||||||
| 31-35 | 100% | |||||||||||||||
| 36-40 | 80% | |||||||||||||||
| 51-55 | 100% | |||||||||||||||
| 56-60 | 75% |
Atlantic Records Customer Satisfaction Score by Usage
Atlantic Records's Customer Satisfaction score was rated the highest by customers who have used Atlantic Records's products/services for 2 to 5 Years, and the lowest by customers with Over 10 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Usage data.
Atlantic Records Customer Satisfaction Score by Industry
Atlantic Records's Customer Satisfaction score was rated the highest by Real Estate industry customers, and the lowest by Arts and Entertainment industry customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.
{
"title": "Atlantic Records Customer Satisfaction Score by Industry",
"text": "Atlantic Records's Customer Satisfaction score was rated the highest by Real Estate industry customers, and the lowest by Arts and Entertainment industry customers.",
"bars": [
{
"label": "Arts and Entertainment",
"groupId": 499,
"score": 74,
"stars": 0,
"csatScore": 74,
"text": "Atlantic Records's Customer Satisfaction score is rated by Arts and Entertainment customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 74
},
{
"label": "Media and Entertainment",
"groupId": 537,
"score": 84,
"stars": 0,
"csatScore": 84,
"text": "Atlantic Records's Customer Satisfaction score is rated by Media and Entertainment customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 84
},
{
"label": "Real Estate",
"groupId": 554,
"score": 100,
"stars": 0,
"csatScore": 100,
"text": "Atlantic Records's Customer Satisfaction score is rated by Real Estate customers on Comparably.",
"scoreClassName": "max",
"scoreLabel": 100
}
]
}Atlantic Records Customer Satisfaction vs. Competitors
Compared to its competitors, Atlantic Records's Customer Satisfaction score is rated right above Interscope Records, and is preceded by Warner Music Group.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Warner Music Group | 77% |
| Atlantic Records | 72% |
| Interscope Records | 69% |
| Universal Music Group | 68% |
| Columbia Records | 61% |
Unlock Atlantic Records Customer Satisfaction vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Atlantic Records Customer Satisfaction vs. Competitors data and gain insights into your customers today.
Atlantic Records Customer Service
3.8/5
Atlantic Records has an overall Customer Service score of 3.8 out of 5 stars rated by its users and customers.
Sign Up to unlock Atlantic Records' overall Customer Service score rated by its users and customers.
About Atlantic Records's Customer Service
Address
New York City, NY 10104
Website
http://www.atlanticrecords.com
Phone Number
212-707-2386
Quick Insights into Atlantic Records Customer Service
Atlantic Records's Customer Service score was rated highest by customers ages 36-40, and rated lowest by customers from the Real Estate industry.
Sign Up to unlock insights into how customers have ranked Atlantic Records' Customer Service score.
Ranked Atlantic Records Customer Service the Highest
Ranked Atlantic Records Customer Service the Lowest
Atlantic Records Customer Service Score by Gender
Male customers rated Atlantic Records's Customer Service score 0.3 stars higher than Female customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Atlantic Records.
Male
4.2/5
Female
3.9/5
Atlantic Records Customer Service Score by Ethnicity
Atlantic Records's Customer Service score was rated the highest by Hispanic or Latino customers, and the lowest by African American/Black customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Atlantic Records.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 4.2 | Caucasian | 4.2 |
Hispanic or Latino 4.3 | Hispanic or Latino | 4.3 |
African American/Black 3.9 | African American/Black | 3.9 |
Asian or Pacific Islander 4.1 | Asian or Pacific Islander | 4.1 |
Other 4.1 | Other | 4.1 |
Atlantic Records Customer Service Score by Age
Atlantic Records's Customer Service score was rated the highest by customers ages 36-40, and the lowest by customers ages 26-30.
Sign Up for Brand Profile PRO to get the full Customer Service by Age data of Atlantic Records.
0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
18-25 4 | 18-25 | 4 |
26-30 3.4 | 26-30 | 3.4 |
31-35 4.5 | 31-35 | 4.5 |
36-40 4.6 | 36-40 | 4.6 |
51-55 4.5 | 51-55 | 4.5 |
56-60 4.2 | 56-60 | 4.2 |
Atlantic Records Customer Service Score by Usage
Atlantic Records's Customer Service score was rated the highest by customers who have used Atlantic Records's products/services for Less than 1 Year, and the lowest by customers with 5 to 10 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Service by Usage data.
Atlantic Records Customer Service Score by Industry
Atlantic Records's Customer Service score was rated the highest by Arts and Entertainment industry customers, and the lowest by Real Estate industry customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Industry data.
Atlantic Records Customer Service vs. Competitors
Compared to its competitors, Atlantic Records's Customer Service score is rated right above Universal Music Group, and is preceded by Columbia Records.
| COMPANY | Customer Service Score | |
|---|---|---|
| Warner Music Group | 3.9/5 |
| Interscope Records | 3.8/5 |
| Columbia Records | 3.8/5 |
| Atlantic Records | 3.8/5 |
| Universal Music Group | 3.7/5 |
Unlock Atlantic Records Customer Service vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Atlantic Records Customer Service vs. Competitors data and gain insights into your customers today.
Atlantic Records as an Employer
3.3/5
Atlantic Records has a 3.3/5 stars for its overall company culture rated by their employees
top
20%
Consumer vs. Employees
Atlantic Records scored a 37 for Net Promoter Score and a 23 for Employee Net Promoter Score. NPS gauges how likely a customer of Atlantic Records would recommend the brand to a friend. ENPS measures how likely Atlantic Records employees would recommend working at Atlantic Records to a friend.
Net Promoter Score
37
NPS Score
| 63% | Promoters |
|---|---|
| 11% | Passive |
| 26% | Detractors |
Employee Net Promoter Score
23
eNPS Score
| 57% | Promoters |
|---|---|
| 9% | Passive |
| 34% | Detractors |
