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NPS
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Ausenco
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About Ausenco's Brand
Operator of project-management company. The company offers engineering, construction and project management in a range of sectors, including minerals & metals, process infrastructure, program management, environment & sustainability and oil & gas. Among its major competitors, Ausenco is ranked in 5th place for NPS while Amec Foster Wheeler is 1st, and Aurecon is 2nd.
Ausenco Ranking
- #4 / 4 of its competitors
Ausenco NPS
Ausenco's Net Promoter Score (NPS) is a 0 with 0% Promoters, 100% Passives, and 0% Detractors. Net Promoter Score tracks whether Ausenco's customers would recommend using the product based on a scale of -100 to 100.
Ausenco Overall NPS
| 0% | Promoters |
|---|---|
| 100% | Passives |
| 0% | Detractors |
Ausenco NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
May 2026 0 | May 2026 | 0 |
How Other Brands Compare
Ausenco is ranked #4 for NPS among its competitors. Amec Foster Wheeler and Aurecon come in first and second, with Fluor Corporation coming in at third.
Ausenco |  Fluor Corporation |  Amec Foster Wheeler |  Aurecon | |
| Global Ranking | #- | #937 | #- | #- |
| NPS | 0 | 5 | 100 | 50 |
| Valuation Updated every 24 hours for public companies | - | $4.24B | - | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Ausenco NPS vs. Competitors
Compared to its competitors, Ausenco's NPS is rated right above Bechtel Group, and is preceded by Fluor Corporation.
| COMPANY | NPS Score | |
|---|---|---|
| Amec Foster Wheeler | 100 |
| Aurecon | 50 |
 | WorleyParsons | 12 |
| Fluor Corporation | 5 |
| Ausenco | 0 |
 | Bechtel Group | -17 |
Ausenco Customer Satisfaction (CSAT)
Ausenco Customer Satisfaction (CSAT) Score
100 / 100
Ausenco has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Ausenco Customer Satisfaction vs. Competitors
Compared to its competitors, Ausenco's Customer Satisfaction score is rated right above Fluor Corporation, and is preceded by Aurecon.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Amec Foster Wheeler | 100% |
| Aurecon | 100% |
| Ausenco | 100% |
| Fluor Corporation | 77% |
| WorleyParsons | 73% |
| Bechtel Group | 44% |
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Ausenco as an Employer
Consumer vs. Employees
Ausenco scored a 0 for Net Promoter Score and a 80 for Employee Net Promoter Score. NPS gauges how likely a customer of Ausenco would recommend the brand to a friend. ENPS measures how likely Ausenco employees would recommend working at Ausenco to a friend.
Net Promoter Score
0
NPS Score
| 0% | Promoters |
|---|---|
| 100% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
80
eNPS Score
| 80% | Promoters |
|---|---|
| 20% | Passive |
| 0% | Detractors |
