100
NPS
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Amec Foster Wheeler
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About Amec Foster Wheeler's Brand
"Amec Foster Wheeler provides??consultancy, engineering and project management services for minerals, energy, environment and infrastructure markets." Among its major competitors, Amec Foster Wheeler is ranked in 1st place for NPS while CH2M is 2nd, and FMC Corporation is 3rd.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
Amec Foster Wheeler Ranking
- #1 / 4 of its competitors
Amec Foster Wheeler NPS
Amec Foster Wheeler's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Amec Foster Wheeler's customers would recommend using the product based on a scale of -100 to 100.
Amec Foster Wheeler Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Amec Foster Wheeler NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Nov 2021 100 | Nov 2021 | 100 |
May 2023 100 | May 2023 | 100 |
How Other Brands Compare
Amec Foster Wheeler is ranked first for NPS among its competitors. FleetCor Technologies and AECOM come in second and third, with Jacobs coming in at #4.
Amec Foster Wheeler |  Jacobs |  AECOM |  FleetCor Technologies | |
| Global Ranking | #- | #301 | #630 | #- |
| NPS | 100 | 11 | 12 | 25 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | Neutral | - |
| Valuation Updated every 24 hours for public companies | - | $11.44B | $9.51B | $17.67B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Amec Foster Wheeler NPS vs. Competitors
Compared to its competitors, Amec Foster Wheeler's NPS is rated right above CH2M.
| COMPANY | NPS Score | |
|---|---|---|
| Amec Foster Wheeler | 100 |
 | CH2M | 100 |
 | FMC Corporation | 58 |
 | BWX Technologies, Inc. | 36 |
| FleetCor Technologies | 25 |
| AECOM | 12 |
 | WorleyParsons | 12 |
| Jacobs | 11 |
Amec Foster Wheeler Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Amec Foster Wheeler users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Amec Foster Wheeler Customer Loyalty vs. Competitors
Compared to its competitors, Amec Foster Wheeler's Customer Loyalty score is rated right above FMC Corporation.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Amec Foster Wheeler | 100% |
| FMC Corporation | 88% |
| FleetCor Technologies | 81% |
| WorleyParsons | 80% |
| BWX Technologies, Inc. | 78% |
| Jacobs | 69% |
| AECOM | 68% |
| CH2M | N/A |
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Amec Foster Wheeler Product Quality
5/5
Amec Foster Wheeler has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
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Amec Foster Wheeler Product Information
Amec Foster Wheeler’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- http://www.amecfw.com/
- Company Size
- 10,000+ Employees
Industry
Tech
Business Services
Energy
Amec Foster Wheeler Product Quality vs. Competitors
Compared to its competitors, Amec Foster Wheeler's Product Quality score is rated right above FMC Corporation.
| COMPANY | Product Quality Score | |
|---|---|---|
| Amec Foster Wheeler | 5/5 |
| FMC Corporation | 4.3/5 |
| BWX Technologies, Inc. | 3.9/5 |
| AECOM | 3.8/5 |
| Jacobs | 3.8/5 |
| WorleyParsons | 3.7/5 |
| FleetCor Technologies | 3.5/5 |
| CH2M | N/A |
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Amec Foster Wheeler Pricing
Amec Foster Wheeler ROI & Value For Money
5/5
Amec Foster Wheeler has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
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Amec Foster Wheeler Pricing vs. Competitors
Compared to its competitors, Amec Foster Wheeler's ROI score is rated right above FMC Corporation.
| COMPANY | Pricing Score | |
|---|---|---|
| Amec Foster Wheeler | 5/5 |
| FMC Corporation | 4.4/5 |
| BWX Technologies, Inc. | 3.9/5 |
| WorleyParsons | 3.8/5 |
| AECOM | 3.7/5 |
| Jacobs | 3.7/5 |
| FleetCor Technologies | 3.5/5 |
| CH2M | N/A |
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Amec Foster Wheeler Customer Satisfaction (CSAT)
Amec Foster Wheeler Customer Satisfaction (CSAT) Score
100 / 100
Amec Foster Wheeler has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Amec Foster Wheeler Customer Satisfaction vs. Competitors
Compared to its competitors, Amec Foster Wheeler's Customer Satisfaction score is rated right above FMC Corporation.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Amec Foster Wheeler | 100% |
| FMC Corporation | 82% |
| BWX Technologies, Inc. | 78% |
| WorleyParsons | 73% |
| Jacobs | 72% |
| AECOM | 64% |
| FleetCor Technologies | 50% |
| CH2M | 0% |
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Amec Foster Wheeler Customer Service
5/5
Amec Foster Wheeler has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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About Amec Foster Wheeler's Customer Service
Address
Perryville Corporate Park - 53 Frontage Road, London, AR 08827
Website
http://www.amecfw.com/
Phone Number
908-730-4000
Amec Foster Wheeler's Social Links
Amec Foster Wheeler Customer Service vs. Competitors
Compared to its competitors, Amec Foster Wheeler's Customer Service score is rated right above FMC Corporation.
| COMPANY | Customer Service Score | |
|---|---|---|
| Amec Foster Wheeler | 5/5 |
| FMC Corporation | 4.4/5 |
| BWX Technologies, Inc. | 4/5 |
| Jacobs | 3.9/5 |
| AECOM | 3.8/5 |
| WorleyParsons | 3.8/5 |
| FleetCor Technologies | 3.5/5 |
| CH2M | N/A |
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Amec Foster Wheeler as an Employer
2.6/5
Amec Foster Wheeler has a 2.6/5 stars for its overall company culture rated by their employees
top
30%
Consumer vs. Employees
Amec Foster Wheeler scored a 100 for Net Promoter Score and a -8 for Employee Net Promoter Score. NPS gauges how likely a customer of Amec Foster Wheeler would recommend the brand to a friend. ENPS measures how likely Amec Foster Wheeler employees would recommend working at Amec Foster Wheeler to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
-8
eNPS Score
| 40% | Promoters |
|---|---|
| 12% | Passive |
| 48% | Detractors |
