-100
NPS
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Barn2Door
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About Barn2Door's Brand
Among its major competitors, Barn2Door is ranked in 6th place for NPS while Farm Fresh To You is 1st, and Shopify is 2nd.
Brand at a Glance
100%
Customer Loyalty
1.5/5
Product Quality
1.5/5
Pricing
1.5/5
Customer Service
Barn2Door Ranking
- #4 / 4 of its competitors
Barn2Door NPS
Barn2Door's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Barn2Door's customers would recommend using the product based on a scale of -100 to 100.
Barn2Door Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Barn2Door NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jan 2023 -100 | Jan 2023 | -100 |
How Other Brands Compare
Barn2Door is ranked #4 for NPS among its competitors. Shopify and Squarespace come in first and second, with Sun Basket coming in at third.
Barn2Door |  Shopify |  Squarespace |  Sun Basket | |
| Global Ranking | #- | #50 | #434 | #- |
| NPS | -100 | 33 | 29 | -45 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | Neutral | - |
| Valuation Updated every 24 hours for public companies | - | $139.10B | $1.70B | $650.00M |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Barn2Door NPS vs. Competitors
Compared to its competitors, Barn2Door's NPS is rated right below Sun Basket.
| COMPANY | NPS Score | |
|---|---|---|
 | Farm Fresh To You | 50 |
| Shopify | 33 |
| Squarespace | 29 |
 | Good Eggs | 11 |
| Sun Basket | -45 |
| Barn2Door | -100 |
Barn2Door Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Barn2Door users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Barn2Door Customer Loyalty vs. Competitors
Compared to its competitors, Barn2Door's Customer Loyalty score is rated right above Good Eggs.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Barn2Door | 100% |
| Good Eggs | 76% |
| Shopify | 75% |
| Squarespace | 69% |
| Sun Basket | 62% |
| Farm Fresh To You | 55% |
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Barn2Door Product Quality
1.5/5
Barn2Door has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
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Barn2Door Product Information
Barn2Door’s product quality score is a 1.5 out of 5 as rated by its users and customers.
Barn2Door Product Quality vs. Competitors
Compared to its competitors, Barn2Door's Product Quality score is rated right below Sun Basket.
| COMPANY | Product Quality Score | |
|---|---|---|
| Shopify | 4/5 |
| Squarespace | 4/5 |
| Good Eggs | 3.3/5 |
| Farm Fresh To You | 3.2/5 |
| Sun Basket | 2.6/5 |
| Barn2Door | 1.5/5 |
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Barn2Door Pricing
Barn2Door ROI & Value For Money
1.5/5
Barn2Door has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
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Barn2Door Pricing vs. Competitors
Compared to its competitors, Barn2Door's ROI score is rated right below Sun Basket.
| COMPANY | Pricing Score | |
|---|---|---|
| Farm Fresh To You | 4.2/5 |
| Squarespace | 4.1/5 |
| Shopify | 4/5 |
| Good Eggs | 3.4/5 |
| Sun Basket | 2.4/5 |
| Barn2Door | 1.5/5 |
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Barn2Door Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
100%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Barn2Door Customer Satisfaction vs. Competitors
Compared to its competitors, Barn2Door's Customer Satisfaction score is rated right below Farm Fresh To You.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Shopify | 78% |
| Good Eggs | 43% |
| Sun Basket | 27% |
| Squarespace | 20% |
| Farm Fresh To You | 0% |
| Barn2Door | 0% |
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Barn2Door Customer Service
1.5/5
Barn2Door has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
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Barn2Door Customer Service vs. Competitors
Compared to its competitors, Barn2Door's Customer Service score is rated right below Sun Basket.
| COMPANY | Customer Service Score | |
|---|---|---|
| Shopify | 4/5 |
| Farm Fresh To You | 4/5 |
| Squarespace | 3.9/5 |
| Good Eggs | 3.2/5 |
| Sun Basket | 2.4/5 |
| Barn2Door | 1.5/5 |
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