25
NPS
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Beamery
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About Beamery's Brand
Beamery is Talent Lifecycle Management. Create more human experiences for all talent, and unlock the skills and potential of your global workforce. Among its major competitors, Beamery is ranked in 2nd place for NPS while Avature is 1st, and JobScience is 3rd.
Brand at a Glance
100%
Customer Loyalty
4.2/5
Product Quality
4/5
Pricing
4.7/5
Customer Service
Beamery Ranking
- #2 / 4 of its competitors
Beamery NPS
Beamery's Net Promoter Score (NPS) is a 25 with 50% Promoters, 25% Passives, and 25% Detractors. Net Promoter Score tracks whether Beamery's customers would recommend using the product based on a scale of -100 to 100.
Beamery Overall NPS
| 50% | Promoters |
|---|---|
| 25% | Passives |
| 25% | Detractors |
Beamery NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 50 | Aug 2020 | 50 |
Jun 2022 40 | Jun 2022 | 40 |
Apr 2024 43 | Apr 2024 | 43 |
Jun 2024 25 | Jun 2024 | 25 |
How Other Brands Compare
Beamery is ranked second for NPS among its competitors. Avature and Phenom come in first and third, with SmashFly Technologies coming in at #4.
Beamery |  Phenom |  SmashFly Technologies |  Avature | |
| Global Ranking | #- | #583 | #- | #- |
| NPS | 25 | 21 | - | 37 |
| Valuation Updated every 24 hours for public companies | - | $200.00M | $90.00M | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Beamery NPS vs. Competitors
Compared to its competitors, Beamery's NPS is rated right above JobScience, and is preceded by Avature.
| COMPANY | NPS Score | |
|---|---|---|
| Avature | 37 |
| Beamery | 25 |
 | JobScience | 22 |
| Phenom | 21 |
| SmashFly Technologies | N/A |
 | Erecruit | -18 |
Beamery Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Beamery users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Beamery Customer Loyalty vs. Competitors
Compared to its competitors, Beamery's Customer Loyalty score is rated right above Phenom.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Beamery | 100% |
| Phenom | 82% |
| Avature | 76% |
| JobScience | N/A |
| Erecruit | N/A |
| SmashFly Technologies | N/A |
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Beamery Product Quality
4.2/5
Beamery has an overall Product Quality score of 4.2 out of 5 stars rated by its users and customers.
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Beamery Product Information
Beamery serves markets in the United States. Beamery supports Web devices and offers products for medium and large sized businesses.
Beamery’s product quality score is a 4.2 out of 5 as rated by its users and customers.
- Website
- http://www.beamery.com
- Company Size
- 201-500 Employees
Industry
Tech
SaaS
Languages Supported
English
Product Type
CRM Software
Recruitment Software
Landing Page Software
Beamery Product Quality vs. Competitors
Compared to its competitors, Beamery's Product Quality score is rated right above JobScience, and is preceded by Avature.
| COMPANY | Product Quality Score | |
|---|---|---|
| Avature | 4.3/5 |
| Beamery | 4.2/5 |
| JobScience | 4/5 |
| Phenom | 3.9/5 |
| Erecruit | 3.4/5 |
| SmashFly Technologies | N/A |
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Beamery Pricing
Beamery ROI & Value For Money
4/5
Beamery has a value for money and ROI score of 4 out of 5 stars rated by its users and customers.
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Beamery Pricing Plans
Beamery has a pricing structure that accommodates medium and large businesses.
Who Uses Beamery?
Medium Businesses
Large Enterprises
Beamery Pricing vs. Competitors
Compared to its competitors, Beamery's ROI score is rated right above Phenom, and is preceded by Avature.
| COMPANY | Pricing Score | |
|---|---|---|
| Avature | 4.1/5 |
| Beamery | 4/5 |
| Phenom | 3.2/5 |
| JobScience | 3.2/5 |
| Erecruit | 2.8/5 |
| SmashFly Technologies | N/A |
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Beamery Customer Satisfaction (CSAT)
Beamery Customer Satisfaction (CSAT) Score
100 / 100
Beamery has an overall Customer Satisfaction score of 100 rated by its users and customers.
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Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Beamery Customer Satisfaction vs. Competitors
Compared to its competitors, Beamery's Customer Satisfaction score is rated right above Phenom.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Beamery | 100% |
| Phenom | 100% |
| Avature | 80% |
| JobScience | 0% |
| Erecruit | 0% |
| SmashFly Technologies | 0% |
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Beamery Customer Service
4.7/5
Beamery has an overall Customer Service score of 4.7 out of 5 stars rated by its users and customers.
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About Beamery's Customer Service
Address
WeWork, 97 Hackney Road, Senna Building, Gorsuch Place E2 8ET, United Kingdom
Website
http://www.beamery.com
Beamery's Social Links
Beamery Customer Service vs. Competitors
Compared to its competitors, Beamery's Customer Service score is rated right above JobScience.
| COMPANY | Customer Service Score | |
|---|---|---|
| Beamery | 4.7/5 |
| JobScience | 3.7/5 |
| Avature | 3.4/5 |
| Phenom | 3.3/5 |
| Erecruit | 3.3/5 |
| SmashFly Technologies | N/A |
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Beamery as an Employer
4.6/5
Beamery has a 4.6/5 stars for its overall company culture rated by their employees
top
10%
Consumer vs. Employees
Beamery scored a 25 for Net Promoter Score and a 35 for Employee Net Promoter Score. NPS gauges how likely a customer of Beamery would recommend the brand to a friend. ENPS measures how likely Beamery employees would recommend working at Beamery to a friend.
Net Promoter Score
25
NPS Score
| 50% | Promoters |
|---|---|
| 25% | Passive |
| 25% | Detractors |
Employee Net Promoter Score
35
eNPS Score
| 59% | Promoters |
|---|---|
| 17% | Passive |
| 24% | Detractors |
