42
NPS
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beqom
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About beqom's Brand
"beqom is a compensation cloud for large enterprises, serving HR leaders (Compensation & Benefits) and Sales leaders (Sales Performance Management)." Among its major competitors, beqom is ranked in 1st place for NPS while WSO2 is 2nd, and Workday is 3rd.
Brand at a Glance
60%
Customer Loyalty
3.5/5
Product Quality
3.7/5
Pricing
3.2/5
Customer Service
beqom Ranking
- #1 / 4 of its competitors
beqom NPS
beqom's Net Promoter Score (NPS) is a 42 with 71% Promoters, 0% Passives, and 29% Detractors. Net Promoter Score tracks whether beqom's customers would recommend using the product based on a scale of -100 to 100.
beqom Overall NPS
| 71% | Promoters |
|---|---|
| 0% | Passives |
| 29% | Detractors |
beqom NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Apr 2020 -100 | Apr 2020 | -100 |
Jul 2021 0 | Jul 2021 | 0 |
Aug 2021 33 | Aug 2021 | 33 |
Apr 2022 50 | Apr 2022 | 50 |
Sep 2022 60 | Sep 2022 | 60 |
Feb 2023 33 | Feb 2023 | 33 |
Sep 2024 43 | Sep 2024 | 43 |
How Other Brands Compare
beqom is ranked first for NPS among its competitors. WSO2 and Workday come in second and third, with CallidusCloud coming in at #4.
beqom |  Workday |  WSO2 |  CallidusCloud | |
| Global Ranking | #- | #298 | #- | #- |
| NPS | 42 | 31 | 39 | 16 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | - |
| Valuation Updated every 24 hours for public companies | - | $49.74B | $80.00M | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
beqom NPS vs. Competitors
Compared to its competitors, beqom's NPS is rated right above WSO2.
| COMPANY | NPS Score | |
|---|---|---|
| beqom | 42 |
| WSO2 | 39 |
| Workday | 31 |
| CallidusCloud | 16 |
 | Celergo | 0 |
 | Varicent Software | N/A |
beqom Customer Loyalty
60%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
60% of beqom users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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beqom Customer Loyalty vs. Competitors
Compared to its competitors, beqom's Customer Loyalty score is rated right above Celergo, and is preceded by Workday.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| WSO2 | 89% |
| Workday | 80% |
| beqom | 60% |
| Celergo | 55% |
| CallidusCloud | N/A |
| Varicent Software | N/A |
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beqom Product Quality
3.5/5
beqom has an overall Product Quality score of 3.5 out of 5 stars rated by its users and customers.
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beqom Product Information
beqom’s product quality score is a 3.5 out of 5 as rated by its users and customers.
- Website
- http://www.beqom.com
- Company Size
- 51-200 Employees
Industry
Tech
Enterprise
SaaS
beqom Product Quality vs. Competitors
Compared to its competitors, beqom's Product Quality score is rated right above Celergo, and is preceded by Workday.
| COMPANY | Product Quality Score | |
|---|---|---|
| CallidusCloud | 4.2/5 |
| WSO2 | 4.1/5 |
| Workday | 3.9/5 |
| beqom | 3.5/5 |
| Celergo | 2.7/5 |
| Varicent Software | N/A |
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beqom Pricing
beqom ROI & Value For Money
3.7/5
beqom has a value for money and ROI score of 3.7 out of 5 stars rated by its users and customers.
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beqom Pricing vs. Competitors
Compared to its competitors, beqom's ROI score is rated right above Celergo, and is preceded by Workday.
| COMPANY | Pricing Score | |
|---|---|---|
| WSO2 | 4.3/5 |
| CallidusCloud | 4/5 |
| Workday | 3.8/5 |
| beqom | 3.7/5 |
| Celergo | 3.2/5 |
| Varicent Software | N/A |
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beqom Customer Satisfaction (CSAT)
beqom Customer Satisfaction (CSAT) Score
50 / 100
beqom has an overall Customer Satisfaction score of 50 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
33%
Satisfied
17%
Neither Satisfied nor Dissatisfied
33%
Dissatisfied
17%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
beqom Customer Satisfaction vs. Competitors
Compared to its competitors, beqom's Customer Satisfaction score is rated right above Celergo, and is preceded by Workday.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| WSO2 | 81% |
| Workday | 72% |
| beqom | 50% |
| Celergo | 50% |
| CallidusCloud | 0% |
| Varicent Software | 0% |
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beqom Customer Service
3.2/5
beqom has an overall Customer Service score of 3.2 out of 5 stars rated by its users and customers.
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About beqom's Customer Service
Address
1260 Switzerland
Website
http://www.beqom.com
Phone Number
41-58-255-08-00
beqom's Social Links
beqom Customer Service vs. Competitors
Compared to its competitors, beqom's Customer Service score is rated right above Varicent Software, and is preceded by Celergo.
| COMPANY | Customer Service Score | |
|---|---|---|
| WSO2 | 4.2/5 |
| Workday | 3.9/5 |
| CallidusCloud | 3.7/5 |
| Celergo | 3.7/5 |
| beqom | 3.2/5 |
| Varicent Software | N/A |
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beqom as an Employer
4.3/5
beqom has a 4.3/5 stars for its overall company culture rated by their employees
top
10%
Consumer vs. Employees
beqom scored a 42 for Net Promoter Score and a 50 for Employee Net Promoter Score. NPS gauges how likely a customer of beqom would recommend the brand to a friend. ENPS measures how likely beqom employees would recommend working at beqom to a friend.
Net Promoter Score
42
NPS Score
| 71% | Promoters |
|---|---|
| 0% | Passive |
| 29% | Detractors |
Employee Net Promoter Score
50
eNPS Score
| 70% | Promoters |
|---|---|
| 10% | Passive |
| 20% | Detractors |
