40
NPS
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Bluebeam
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About Bluebeam's Brand
Bluebeam builds innovative markup and collaboration solutions that save design and construction teams time and money. Among its major competitors, Bluebeam is ranked in 2nd place for NPS while Procore Technologies is 1st, and PlanGrid is 3rd.
Brand at a Glance
78%
Customer Loyalty
4.1/5
Product Quality
4.1/5
Pricing
3.5/5
Customer Service
Bluebeam Ranking
- #2 / 4 of its competitors
Bluebeam NPS
Bluebeam's Net Promoter Score (NPS) is a 40 with 62% Promoters, 16% Passives, and 22% Detractors. Net Promoter Score tracks whether Bluebeam's customers would recommend using the product based on a scale of -100 to 100.
Bluebeam Overall NPS
| 62% | Promoters |
|---|---|
| 16% | Passives |
| 22% | Detractors |
Bluebeam NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Sep 2022 54 | Sep 2022 | 54 |
Nov 2022 54 | Nov 2022 | 54 |
Dec 2022 51 | Dec 2022 | 51 |
Apr 2023 53 | Apr 2023 | 53 |
Dec 2023 50 | Dec 2023 | 50 |
Mar 2024 44 | Mar 2024 | 44 |
May 2024 43 | May 2024 | 43 |
Jun 2024 43 | Jun 2024 | 43 |
Oct 2024 43 | Oct 2024 | 43 |
Jan 2025 40 | Jan 2025 | 40 |
Apr 2025 40 | Apr 2025 | 40 |
Jun 2025 40 | Jun 2025 | 40 |
How Other Brands Compare
Bluebeam is ranked second for NPS among its competitors. Procore Technologies and Autodesk come in first and third, with Adobe coming in at #4.
Bluebeam |  Adobe |  Autodesk |  Procore Technologies | |
| Global Ranking | #- | #66 | #238 | #- |
| NPS | 40 | 24 | 32 | 44 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | - | Neutral | Neutral |
| Valuation Updated every 24 hours for public companies | - | $228.04B | $62.34B | $3.00B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Bluebeam NPS by Gender
Female customers rated Bluebeam's NPS 121 points higher than Male customers.
Male
-71
Bluebeam's NPS was rated -71 by Male customers on Comparably.
0%
Promoters
29%
Passives
71%
Detractors
Female
50
Bluebeam's NPS was rated 50 by Female customers on Comparably.
75%
Promoters
0%
Passives
25%
Detractors
Bluebeam NPS by Ethnicity
Bluebeam's NPS was rated the highest by Asian or Pacific Islander customers, and the lowest by Caucasian customers.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian -43 | Caucasian | -43 |
Asian or Pacific Islander -34 | Asian or Pacific Islander | -34 |
Bluebeam NPS by Age
Bluebeam's NPS was rated -67 points by customers ages 36-40 on Comparably.
Bluebeam NPS by Usage
Bluebeam's NPS was rated the highest by customers who have used Bluebeam's products/services for 2 to 5 Years, and the lowest by customers with Over 10 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 42 | Less than 1 Year | 42 |
1 to 2 Years 17 | 1 to 2 Years | 17 |
2 to 5 Years 60 | 2 to 5 Years | 60 |
5 to 10 Years 58 | 5 to 10 Years | 58 |
Over 10 Years -67 | Over 10 Years | -67 |
Bluebeam NPS vs. Competitors
Compared to its competitors, Bluebeam's NPS is rated right above PlanGrid, and is preceded by Procore Technologies.
| COMPANY | NPS Score | |
|---|---|---|
| Procore Technologies | 44 |
| Bluebeam | 40 |
 | PlanGrid | 36 |
| Autodesk | 32 |
| Adobe | 24 |
Bluebeam Customer Reviews
Out of the 3 Bluebeam customer reviews 2 were positive and 1 was constructive. Bluebeam customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.
All Reviews
Positive Reviews
Constructive Reviews
Bluebeam Customer Loyalty
78%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
78% of Bluebeam users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Bluebeam Customer Loyalty Score by Gender
Female customers rated Bluebeam's Customer Loyalty score 39% higher than Male customers.
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Male
61%
Yes
Female
100%
Yes
Bluebeam Customer Loyalty Score by Ethnicity
Bluebeam's Customer Loyalty score was rated the highest by Asian or Pacific Islander customers, and the lowest by Caucasian customers.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Bluebeam.
61
out of 100
Caucasian
100
out of 100
Asian or Pacific Islander
Bluebeam Customer Loyalty Score by Age
Bluebeam's Customer Loyalty score was rated 70% by customers ages 36-40 on Comparably.
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0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
36-40 70% | 36-40 | 70% |
Bluebeam Customer Loyalty Score by Usage
Bluebeam's Customer Loyalty score was rated the highest by customers who have used Bluebeam's products/services for Over 10 Years, and the lowest by customers with 5 to 10 Years of usage.
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Bluebeam Customer Loyalty vs. Competitors
Compared to its competitors, Bluebeam's Customer Loyalty score is rated right above PlanGrid, and is preceded by Procore Technologies.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Autodesk | 83% |
| Procore Technologies | 81% |
| Bluebeam | 78% |
| PlanGrid | 75% |
| Adobe | 75% |
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Bluebeam Product Quality
4.1/5
Bluebeam has an overall Product Quality score of 4.1 out of 5 stars rated by its users and customers.
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Bluebeam Product Information
Bluebeam serves markets in the United States, Asia, Europe, Canada, United Kingdom, and Germany. Bluebeam supports Web devices and offers products for small, medium, and large sized businesses.
Bluebeam’s product quality score is a 4.1 out of 5 as rated by its users and customers. Reviewers from the Construction industry rated Bluebeam's product the highest. Reviewers from the Tech industry rated Bluebeam the lowest at 3.8.
- Website
- http://bluebeam.com/
- Company Size
- 201-500 Employees
Industry
Tech
Construction
Languages Supported
English
Dutch
French
German
Spanish
Japanese
Italian
Swedish
Danish
Finnish
Norwegian
Product Type
Document Management Software
Construction Estimating Software
Takeoff Software
Web Collaboration Software
Project Tracking Software
PDF Software
3D Architecture Software
Floor Plan Software
Punch List Software
Quick Insights into Bluebeam Product Quality
Bluebeam's Product Quality score was rated highest by customers who have used Bluebeam's products/services for 2 to 5 Years, and rated lowest by Asian or Pacific Islander customers.
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Ranked Bluebeam Product Quality the Highest
Ranked Bluebeam Product Quality the Lowest
Bluebeam Product Quality Score by Gender
Female customers rated Bluebeam's Product Quality score 1.1 stars higher than Male customers.
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Male
3.3/5
Female
4.4/5
Bluebeam Product Quality Score by Ethnicity
Bluebeam's Product Quality score was rated the highest by Caucasian customers, and the lowest by Asian or Pacific Islander customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Bluebeam.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 4 | Caucasian | 4 |
Asian or Pacific Islander 2.6 | Asian or Pacific Islander | 2.6 |
Bluebeam Product Quality Score by Age
Bluebeam's Product Quality score was rated 3.1 stars by customers ages 36-40 on Comparably.
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0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
36-40 3.1 | 36-40 | 3.1 |
Bluebeam Product Quality Score by Usage
Bluebeam's Product Quality score was rated the highest by customers who have used Bluebeam's products/services for 2 to 5 Years, and the lowest by customers with 5 to 10 Years of usage.
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Bluebeam Product Quality Score by Industry
Bluebeam's Product Quality score was rated the highest by Construction industry customers, and the lowest by Tech industry customers.
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Bluebeam Product Quality vs. Competitors
Compared to its competitors, Bluebeam's Product Quality score is rated right above Autodesk, and is preceded by Procore Technologies.
| COMPANY | Product Quality Score | |
|---|---|---|
| Procore Technologies | 4.1/5 |
| Bluebeam | 4.1/5 |
| Autodesk | 4/5 |
| Adobe | 3.9/5 |
| PlanGrid | 3.9/5 |
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Bluebeam Pricing
Bluebeam ROI & Value For Money
4.1/5
Bluebeam has a value for money and ROI score of 4.1 out of 5 stars rated by its users and customers.
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Bluebeam Pricing Plans
Bluebeam has a pricing structure that accommodates small, medium, and large businesses. Starting from $349, Bluebeam uses a subscription model and offers the following: Revu eXtreme: $499 per seat, Revu CAD: $399 per seat, and Revu MAC: $199 per seat.
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Mechanical, Civil or Industrial Engineering industry. The users from the Tech industry think that they had the lowest ROI from Bluebeam.
Who Uses Bluebeam?
Small Businesses
Medium Businesses
Large Enterprises
Quick Insights into Bluebeam ROI
Bluebeam's ROI score was rated highest by Female customers, and rated lowest by Male customers.
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Ranked Bluebeam ROI the Highest
Ranked Bluebeam ROI the Lowest
Bluebeam ROI Score by Gender
Female customers rated Bluebeam's ROI score 2.1 stars higher than Male customers.
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Male
2.6/5
Female
4.7/5
Bluebeam ROI Score by Ethnicity
Bluebeam's ROI score was rated the highest by Asian or Pacific Islander customers, and the lowest by Caucasian customers.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Bluebeam.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 2.8 | Caucasian | 2.8 |
Asian or Pacific Islander 4.1 | Asian or Pacific Islander | 4.1 |
Bluebeam ROI Score by Age
Bluebeam's ROI score was rated 2.6 stars by customers ages 36-40 on Comparably.
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0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
36-40 2.6 | 36-40 | 2.6 |
Bluebeam ROI Score by Usage
Bluebeam's ROI score was rated the highest by customers who have used Bluebeam's products/services for 1 to 2 Years, and the lowest by customers with Over 10 Years of usage.
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Bluebeam ROI Score by Industry
Bluebeam's ROI score was rated the highest by Mechanical, Civil or Industrial Engineering industry customers, and the lowest by Tech industry customers.
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Bluebeam Pricing vs. Competitors
Compared to its competitors, Bluebeam's ROI score is rated right above PlanGrid.
| COMPANY | Pricing Score | |
|---|---|---|
| Bluebeam | 4.1/5 |
| PlanGrid | 4/5 |
| Autodesk | 3.9/5 |
| Procore Technologies | 3.8/5 |
| Adobe | 3.6/5 |
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Bluebeam Customer Satisfaction (CSAT)
Bluebeam Customer Satisfaction (CSAT) Score
55 / 100
Bluebeam has an overall Customer Satisfaction score of 55 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
25%
Satisfied
30%
Neither Satisfied nor Dissatisfied
20%
Dissatisfied
15%
Very Dissatisfied
10%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Bluebeam Customer Satisfaction
Bluebeam's Customer Satisfaction score was rated highest by Female customers, and rated lowest by Male customers.
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Ranked Bluebeam Customer Satisfaction the Highest
Ranked Bluebeam Customer Satisfaction the Lowest
Bluebeam Customer Satisfaction Score by Gender
Female customers rated Bluebeam's Customer Satisfaction score 42 points higher than Male customers.
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33 / 100
MaleVery Satisfied | 0% | |
|---|---|---|
Satisfied | 33% | |
Neither Satisfied nor Dissatisfied | 17% | |
Dissatisfied | 33% | |
Very Dissatisfied | 17% |
75 / 100
FemaleVery Satisfied | 75% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 25% | |
Dissatisfied | 0% | |
Very Dissatisfied | 0% |
Bluebeam Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
Bluebeam's Customer Satisfaction (CSAT) score was rated 50% according to Caucasian users and customers.
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50 / 100
Very Satisfied
17%
Satisfied
33%
Neither Satisfied nor Dissatisfied
16%
Dissatisfied
17%
Very Dissatisfied
17%
CSAT according to Asian or Pacific Islander
Bluebeam's Customer Satisfaction (CSAT) score was rated 33% according to Asian or Pacific Islander users and customers.
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33 / 100
Very Satisfied
33%
Satisfied
0%
Neither Satisfied nor Dissatisfied
33%
Dissatisfied
34%
Very Dissatisfied
0%
Bluebeam Customer Satisfaction Score by Age
Bluebeam's Customer Satisfaction score was rated 33 points by customers ages 36-40 on Comparably.
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0
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40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 36-40 | 33% |
Bluebeam Customer Satisfaction Score by Usage
Bluebeam's Customer Satisfaction score was rated 33 points by customers who have used Bluebeam's products/services for 1 to 2 Years, and by customers with 5 to 10 Years of usage.
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Bluebeam Customer Satisfaction vs. Competitors
Compared to its competitors, Bluebeam's Customer Satisfaction score is rated right above PlanGrid, and is preceded by Adobe.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Procore Technologies | 79% |
| Autodesk | 72% |
| Adobe | 57% |
| Bluebeam | 55% |
| PlanGrid | 48% |
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Bluebeam Customer Service
3.5/5
Bluebeam has an overall Customer Service score of 3.5 out of 5 stars rated by its users and customers.
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About Bluebeam's Customer Service
Address
443 S. Raymond Ave., Pasadena, CA 91105
Website
http://bluebeam.com/
Phone Number
626-788-4100
Bluebeam's Social Links
Quick Insights into Bluebeam Customer Service
Bluebeam's Customer Service score was rated highest by Female customers, and rated lowest by customers who have used Bluebeam's products/services for Over 10 Years.
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Ranked Bluebeam Customer Service the Highest
Ranked Bluebeam Customer Service the Lowest
Bluebeam Customer Service Score by Gender
Female customers rated Bluebeam's Customer Service score 2.6 stars higher than Male customers.
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Male
2.3/5
Female
4.9/5
Bluebeam Customer Service Score by Ethnicity
Bluebeam's Customer Service score was rated the highest by Asian or Pacific Islander customers, and the lowest by Caucasian customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Bluebeam.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 2.5 | Caucasian | 2.5 |
Asian or Pacific Islander 4.1 | Asian or Pacific Islander | 4.1 |
Bluebeam Customer Service Score by Age
Bluebeam's Customer Service score was rated 3 stars by customers ages 36-40 on Comparably.
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0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
36-40 3 | 36-40 | 3 |
Bluebeam Customer Service Score by Usage
Bluebeam's Customer Service score was rated the highest by customers who have used Bluebeam's products/services for 1 to 2 Years, and the lowest by customers with Over 10 Years of usage.
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Bluebeam Customer Service vs. Competitors
Compared to its competitors, Bluebeam's Customer Service score is rated right above PlanGrid, and is preceded by Adobe.
| COMPANY | Customer Service Score | |
|---|---|---|
| Procore Technologies | 3.9/5 |
| Autodesk | 3.8/5 |
| Adobe | 3.6/5 |
| Bluebeam | 3.5/5 |
| PlanGrid | 3.3/5 |
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Bluebeam as an Employer
2.9/5
Bluebeam has a 2.9/5 stars for its overall company culture rated by their employees
bottom
15%
Consumer vs. Employees
Bluebeam scored a 40 for Net Promoter Score and a -32 for Employee Net Promoter Score. NPS gauges how likely a customer of Bluebeam would recommend the brand to a friend. ENPS measures how likely Bluebeam employees would recommend working at Bluebeam to a friend.
Net Promoter Score
40
NPS Score
| 62% | Promoters |
|---|---|
| 16% | Passive |
| 22% | Detractors |
Employee Net Promoter Score
-32
eNPS Score
| 26% | Promoters |
|---|---|
| 16% | Passive |
| 58% | Detractors |
