100
NPS
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BuyerLink
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About BuyerLink's Brand
Buyerlink is the leading online auction marketplace for the generation and monetization of locally targeted and category-specific consumer demand. Our patented technology allows our platform to conduct millions of auctions striving to connect consumers to perfectly matched service providers. We currently serve the automotive, real estate, insurance, home services, solar, and home warranty industries, and our category agnostic platform offers us the capability to quickly launch new verticals as necessary. As a fully integrated technology platform, Buyerlink simplifies online marketing, empowering businesses of all sizes to gain access to in-market locally-targeted consumer demand at scale. While Buyerlink is focused on providing a massively effective, locally targeted marketing solution, as a One Planet company our true fulfillment stems from operating a mission-driven business with a measurably positive impact on the world. Among its major competitors, BuyerLink is ranked in 1st place for NPS while Zillow is 2nd, and Realtor.com is 3rd.Their current valuation is $80.00M
BuyerLink Ranking
- #1 / 4 of its competitors
BuyerLink NPS
BuyerLink's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether BuyerLink's customers would recommend using the product based on a scale of -100 to 100.
BuyerLink Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
BuyerLink NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
May 2023 100 | May 2023 | 100 |
How Other Brands Compare
BuyerLink is ranked first for NPS among its competitors. Zillow and Realtor.com come in second and third, with CarGurus coming in at #4. Among those competitors, it is the lowest valued company behind Zillow.
BuyerLink |  Zillow |  Realtor.com |  CarGurus | |
| Global Ranking | #- | #189 | #248 | #531 |
| NPS | 100 | 17 | 0 | -16 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | Neutral | Neutral |
| Valuation Updated every 24 hours for public companies | $80.00M | $31.40B | $14.98B | $2.47B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
BuyerLink NPS vs. Competitors
Compared to its competitors, BuyerLink's NPS is rated right above Zillow.
| COMPANY | NPS Score | |
|---|---|---|
| BuyerLink | 100 |
| Zillow | 17 |
| Realtor.com | 0 |
| CarGurus | -16 |
 | Angi | -32 |
BuyerLink Customer Satisfaction (CSAT)
BuyerLink Customer Satisfaction (CSAT) Score
100 / 100
BuyerLink has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
0%
Satisfied
100%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
BuyerLink Customer Satisfaction vs. Competitors
Compared to its competitors, BuyerLink's Customer Satisfaction score is rated right above Zillow.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| BuyerLink | 100% |
| Zillow | 58% |
| Realtor.com | 40% |
| Angi | 36% |
| CarGurus | 14% |
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BuyerLink as an Employer
3.9/5
BuyerLink has a 3.9/5 stars for its overall company culture rated by their employees
bottom
40%
Consumer vs. Employees
BuyerLink scored a 100 for Net Promoter Score and a 12 for Employee Net Promoter Score. NPS gauges how likely a customer of BuyerLink would recommend the brand to a friend. ENPS measures how likely BuyerLink employees would recommend working at BuyerLink to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
12
eNPS Score
| 56% | Promoters |
|---|---|
| 0% | Passive |
| 44% | Detractors |
