

canada goose france Among its major competitors, canada goose is ranked in 4th place for NPS while Patagonia is 1st, and Burberry is 2nd.Their current valuation is $2.40B
canada goose's Net Promoter Score (NPS) is a 20 with 49% Promoters, 22% Passives, and 29% Detractors. Net Promoter Score tracks whether canada goose's customers would recommend using the product based on a scale of -100 to 100.
| 49% | Promoters |
|---|---|
| 22% | Passives |
| 29% | Detractors |
| Summary | Date | Score |
|---|---|---|
Apr 2024 20 | Apr 2024 | 20 |
May 2024 21 | May 2024 | 21 |
Jun 2024 19 | Jun 2024 | 19 |
Sep 2024 19 | Sep 2024 | 19 |
Oct 2024 19 | Oct 2024 | 19 |
Nov 2024 21 | Nov 2024 | 21 |
Dec 2024 19 | Dec 2024 | 19 |
Feb 2025 20 | Feb 2025 | 20 |
Mar 2025 20 | Mar 2025 | 20 |
Apr 2025 20 | Apr 2025 | 20 |
Aug 2025 20 | Aug 2025 | 20 |
Nov 2025 20 | Nov 2025 | 20 |
canada goose is ranked third for NPS among its competitors. Patagonia and Burberry come in first and second, with The North Face coming in at #4. Among those competitors, it is the lowest valued company behind The North Face.
![]() canada goose | ![]() Patagonia | ![]() Burberry | ![]() The North Face | |
| Global Ranking | #- | #163 | #359 | #466 |
| NPS | 20 | 60 | 33 | 15 |
| Valuation Updated every 24 hours for public companies | $2.40B | - | $10.74B | $31.49B |
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Male customers rated canada goose's NPS 1 points higher than Female customers.
canada goose's NPS was rated 42 by Male customers on Comparably.
canada goose's NPS was rated 41 by Female customers on Comparably.
canada goose's NPS was rated the highest by African American/Black customers, and the lowest by Asian or Pacific Islander customers.
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 47 | Caucasian | 47 |
African American/Black 100 | African American/Black | 100 |
Asian or Pacific Islander -7 | Asian or Pacific Islander | -7 |
Other 57 | Other | 57 |
canada goose's NPS was rated the highest by customers ages 18-25, and the lowest by customers ages 36-40.
canada goose's NPS was rated the highest by customers who have used canada goose's products/services for Less than 1 Year, and the lowest by customers with 1 to 2 Years of usage.
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 60 | Less than 1 Year | 60 |
1 to 2 Years 28 | 1 to 2 Years | 28 |
2 to 5 Years 33 | 2 to 5 Years | 33 |
5 to 10 Years 50 | 5 to 10 Years | 50 |
Compared to its competitors, canada goose's NPS is rated right above The North Face, and is preceded by Perry Ellis International.
| COMPANY | NPS Score | |
|---|---|---|
![]() | Patagonia | 60 |
![]() | Burberry | 33 |
![]() | Perry Ellis International | 29 |
![]() | canada goose | 20 |
![]() | The North Face | 15 |
![]() | Woolrich | N/A |
![]() | mytheresa.com | -100 |
Out of the 9 canada goose customer reviews 9 were positive and 0 were constructive. canada goose customer reviews reflect that all customers have a favorable experience using the products/services of the company.
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
71% of canada goose users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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canada goose's Customer Loyalty score was rated 70 by both Female and Male customers on Comparably.
canada goose's Customer Loyalty score was rated the highest by Other customers, and the lowest by Caucasian customers.
% who answered "Yes"
canada goose's Customer Loyalty score was rated the highest by customers ages 46-50, and the lowest by customers ages 41-45.
| Summary | Age | Score |
|---|---|---|
18-25 93% | 18-25 | 93% |
26-30 61% | 26-30 | 61% |
31-35 55% | 31-35 | 55% |
36-40 78% | 36-40 | 78% |
41-45 40% | 41-45 | 40% |
46-50 100% | 46-50 | 100% |
canada goose's Customer Loyalty score was rated the highest by customers who have used canada goose's products/services for 2 to 5 Years, and the lowest by customers with 1 to 2 Years of usage.
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canada goose's Customer Loyalty score was rated the highest by Accounting industry customers, and the lowest by Tech industry customers.
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Compared to its competitors, canada goose's Customer Loyalty score is rated right above The North Face, and is preceded by Perry Ellis International.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
![]() | Patagonia | 81% |
![]() | Burberry | 75% |
![]() | Perry Ellis International | 74% |
![]() | canada goose | 71% |
![]() | The North Face | 71% |
![]() | mytheresa.com | N/A |
![]() | Woolrich | N/A |
canada goose has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
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canada goose’s product quality score is a 4 out of 5 as rated by its users and customers. Reviewers from the Accounting industry rated canada goose's product the highest. Reviewers from the Tech industry rated canada goose the lowest at 2.7.
canada goose's Product Quality score was rated highest by customers ages 46-50, and rated lowest by customers from the Tech industry.
Female customers rated canada goose's Product Quality score 0.3 stars higher than Male customers.
canada goose's Product Quality score was rated the highest by Other customers, and the lowest by Caucasian customers.
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 4 | Caucasian | 4 |
African American/Black 4.1 | African American/Black | 4.1 |
Asian or Pacific Islander 4 | Asian or Pacific Islander | 4 |
Other 4.5 | Other | 4.5 |
canada goose's Product Quality score was rated the highest by customers ages 46-50, and the lowest by customers ages 36-40.
| Summary | Age | Score |
|---|---|---|
18-25 4.6 | 18-25 | 4.6 |
26-30 3.7 | 26-30 | 3.7 |
31-35 3.7 | 31-35 | 3.7 |
36-40 3.4 | 36-40 | 3.4 |
41-45 4.6 | 41-45 | 4.6 |
46-50 5 | 46-50 | 5 |
canada goose's Product Quality score was rated the highest by customers who have used canada goose's products/services for 1 to 2 Years, and the lowest by customers with 5 to 10 Years of usage.
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canada goose's Product Quality score was rated the highest by Accounting industry customers, and the lowest by Tech industry customers.
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Compared to its competitors, canada goose's Product Quality score is rated right above The North Face, and is preceded by Burberry.
| COMPANY | Product Quality Score | |
|---|---|---|
![]() | Patagonia | 4.5/5 |
![]() | Burberry | 4.2/5 |
![]() | canada goose | 4/5 |
![]() | The North Face | 3.7/5 |
![]() | Perry Ellis International | 3.6/5 |
![]() | mytheresa.com | N/A |
![]() | Woolrich | N/A |
canada goose has a value for money and ROI score of 3.8 out of 5 stars rated by its users and customers.
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Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Arts and Entertainment industry. The users from the Tech industry think that they had the lowest ROI from canada goose.
canada goose's ROI score was rated highest by customers from the Arts and Entertainment industry, and rated lowest by customers from the Tech industry.
Female customers rated canada goose's ROI score 0.5 stars higher than Male customers.
canada goose's ROI score was rated the highest by Other customers, and the lowest by African American/Black customers.
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 4.1 | Caucasian | 4.1 |
African American/Black 3.2 | African American/Black | 3.2 |
Asian or Pacific Islander 3.4 | Asian or Pacific Islander | 3.4 |
Other 4.4 | Other | 4.4 |
canada goose's ROI score was rated the highest by customers ages 41-45, and the lowest by customers ages 36-40.
| Summary | Age | Score |
|---|---|---|
18-25 4.3 | 18-25 | 4.3 |
26-30 3.3 | 26-30 | 3.3 |
31-35 3.6 | 31-35 | 3.6 |
36-40 3.2 | 36-40 | 3.2 |
41-45 4.6 | 41-45 | 4.6 |
46-50 4.3 | 46-50 | 4.3 |
canada goose's ROI score was rated the highest by customers who have used canada goose's products/services for 2 to 5 Years, and the lowest by customers with 5 to 10 Years of usage.
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canada goose's ROI score was rated the highest by Arts and Entertainment industry customers, and the lowest by Tech industry customers.
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Compared to its competitors, canada goose's ROI score is rated right above The North Face, and is preceded by Perry Ellis International.
| COMPANY | Pricing Score | |
|---|---|---|
![]() | Patagonia | 4.2/5 |
![]() | Burberry | 3.9/5 |
![]() | Perry Ellis International | 3.9/5 |
![]() | canada goose | 3.8/5 |
![]() | The North Face | 3.4/5 |
![]() | mytheresa.com | N/A |
![]() | Woolrich | N/A |
canada goose has an overall Customer Satisfaction score of 74 rated by its users and customers.
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Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
canada goose's Customer Satisfaction score was rated highest by customers ages 18-25, and rated lowest by customers ages 31-35.
Female customers rated canada goose's Customer Satisfaction score 15 points higher than Male customers.
Very Satisfied | 57% | |
|---|---|---|
Satisfied | 19% | |
Neither Satisfied nor Dissatisfied | 10% | |
Dissatisfied | 5% | |
Very Dissatisfied | 9% |
Very Satisfied | 41% | |
|---|---|---|
Satisfied | 50% | |
Neither Satisfied nor Dissatisfied | 4% | |
Dissatisfied | 5% | |
Very Dissatisfied | 0% |
canada goose's Customer Satisfaction (CSAT) score was rated 80% according to Caucasian users and customers.
canada goose's Customer Satisfaction (CSAT) score was rated 100% according to African American/Black users and customers.
canada goose's Customer Satisfaction (CSAT) score was rated 81% according to Asian or Pacific Islander users and customers.
canada goose's Customer Satisfaction (CSAT) score was rated 100% according to Other users and customers.
canada goose's Customer Satisfaction score was rated the highest by customers ages 18-25, and the lowest by customers ages 31-35.
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 18-25 | 100% | |||||||||||||||
| 26-30 | 100% | |||||||||||||||
| 31-35 | 65% | |||||||||||||||
| 36-40 | 75% | |||||||||||||||
| 41-45 | 100% | |||||||||||||||
| 46-50 | 100% |
canada goose's Customer Satisfaction score was rated the highest by customers who have used canada goose's products/services for 2 to 5 Years, and the lowest by customers with Less than 1 Year of usage.
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canada goose's Customer Satisfaction score was rated the highest by Accounting industry customers, and the lowest by Tech industry customers.
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}Compared to its competitors, canada goose's Customer Satisfaction score is rated right above The North Face, and is preceded by Perry Ellis International.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
![]() | Patagonia | 93% |
![]() | Burberry | 82% |
![]() | Perry Ellis International | 78% |
![]() | canada goose | 74% |
![]() | The North Face | 65% |
![]() | mytheresa.com | 0% |
![]() | Woolrich | 0% |
canada goose has an overall Customer Service score of 3.9 out of 5 stars rated by its users and customers.
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Atlanta, GA
https://www.canadagoose.com
1875699874
canada goose's Customer Service score was rated highest by customers ages 18-25, and rated lowest by customers from the Tech industry.
Female customers rated canada goose's Customer Service score 0.3 stars higher than Male customers.
canada goose's Customer Service score was rated the highest by Other customers, and the lowest by Asian or Pacific Islander customers.
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 4 | Caucasian | 4 |
African American/Black 4 | African American/Black | 4 |
Asian or Pacific Islander 3.5 | Asian or Pacific Islander | 3.5 |
Other 4.3 | Other | 4.3 |
canada goose's Customer Service score was rated the highest by customers ages 18-25, and the lowest by customers ages 36-40.
| Summary | Age | Customer Service Score |
|---|---|---|
18-25 4.6 | 18-25 | 4.6 |
26-30 3.5 | 26-30 | 3.5 |
31-35 3.5 | 31-35 | 3.5 |
36-40 2.7 | 36-40 | 2.7 |
41-45 4.6 | 41-45 | 4.6 |
46-50 4.5 | 46-50 | 4.5 |
canada goose's Customer Service score was rated the highest by customers who have used canada goose's products/services for 2 to 5 Years, and the lowest by customers with 5 to 10 Years of usage.
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canada goose's Customer Service score was rated the highest by Business and Consumer Services industry customers, and the lowest by Tech industry customers.
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Compared to its competitors, canada goose's Customer Service score is rated right above The North Face, and is preceded by Perry Ellis International.
| COMPANY | Customer Service Score | |
|---|---|---|
![]() | Patagonia | 4.3/5 |
![]() | Burberry | 4.1/5 |
![]() | Perry Ellis International | 3.9/5 |
![]() | canada goose | 3.9/5 |
![]() | The North Face | 3.4/5 |
![]() | mytheresa.com | N/A |
![]() | Woolrich | N/A |
canada goose has a 4.3/5 stars for its overall company culture rated by their employees

canada goose scored a 20 for Net Promoter Score and a 5 for Employee Net Promoter Score. NPS gauges how likely a customer of canada goose would recommend the brand to a friend. ENPS measures how likely canada goose employees would recommend working at canada goose to a friend.
| 49% | Promoters |
|---|---|
| 22% | Passive |
| 29% | Detractors |
| 42% | Promoters |
|---|---|
| 21% | Passive |
| 37% | Detractors |