100
NPS
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Cartridge World
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About Cartridge World's Brand
ink and toner refilling retailer Among its major competitors, Cartridge World is ranked in 1st place for NPS while Lexmark International, Inc. is 2nd, and Costco is 3rd.
Cartridge World Ranking
- #1 / 4 of its competitors
Cartridge World NPS
Cartridge World's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Cartridge World's customers would recommend using the product based on a scale of -100 to 100.
Cartridge World Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Cartridge World NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Oct 2021 100 | Oct 2021 | 100 |
How Other Brands Compare
Cartridge World is ranked first for NPS among its competitors. Lexmark International, Inc. and Costco come in second and third, with HP Inc. coming in at #4.
Cartridge World |  Costco |  HP Inc. |  Lexmark International, Inc. | |
| Global Ranking | #- | #1 | #180 | #- |
| NPS | 100 | 50 | 0 | 64 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | Neutral | - |
| Valuation Updated every 24 hours for public companies | - | $157.15B | $39.95B | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Cartridge World NPS vs. Competitors
Compared to its competitors, Cartridge World's NPS is rated right above Lexmark International, Inc..
| COMPANY | NPS Score | |
|---|---|---|
| Cartridge World | 100 |
| Lexmark International, Inc. | 64 |
| Costco | 50 |
 | Officeworks | 50 |
| HP Inc. | 0 |
 | Brother Industries | 0 |
Cartridge World as an Employer
3.8/5
Cartridge World has a 3.8/5 stars for its overall company culture rated by their employees
top
15%
Consumer vs. Employees
Cartridge World scored a 100 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of Cartridge World would recommend the brand to a friend. ENPS measures how likely Cartridge World employees would recommend working at Cartridge World to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 33% | Promoters |
|---|---|
| 34% | Passive |
| 33% | Detractors |
