42
NPS
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Checkpoint Systems
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About Checkpoint Systems' Brand
Checkpoint Systems, Inc., is a US $834.2 million multinational manufacturer and marketer of technology-driven integrated solutions to Among its major competitors, Checkpoint Systems is ranked in 1st place for NPS while F5, Inc. is 2nd, and Avery Dennison is 3rd.
Brand at a Glance
85%
Customer Loyalty
3.6/5
Product Quality
3.4/5
Pricing
3.6/5
Customer Service
Checkpoint Systems Ranking
- #1 / 4 of its competitors
Checkpoint Systems NPS
Checkpoint Systems's Net Promoter Score (NPS) is a 42 with 67% Promoters, 8% Passives, and 25% Detractors. Net Promoter Score tracks whether Checkpoint Systems's customers would recommend using the product based on a scale of -100 to 100.
Checkpoint Systems Overall NPS
| 67% | Promoters |
|---|---|
| 8% | Passives |
| 25% | Detractors |
Checkpoint Systems NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jul 2021 100 | Jul 2021 | 100 |
Nov 2021 0 | Nov 2021 | 0 |
Dec 2021 33 | Dec 2021 | 33 |
Feb 2022 50 | Feb 2022 | 50 |
Mar 2022 60 | Mar 2022 | 60 |
May 2022 33 | May 2022 | 33 |
Feb 2023 43 | Feb 2023 | 43 |
Jun 2023 50 | Jun 2023 | 50 |
Sep 2023 50 | Sep 2023 | 50 |
Dec 2023 54 | Dec 2023 | 54 |
Sep 2024 41 | Sep 2024 | 41 |
How Other Brands Compare
Checkpoint Systems is ranked first for NPS among its competitors. F5, Inc. and Avery Dennison come in second and third, with ADT Corporation coming in at #4.
Checkpoint Systems |  Avery Dennison |  F5, Inc. |  ADT Corporation | |
| Global Ranking | #- | #264 | #609 | #617 |
| NPS | 42 | 21 | 24 | -22 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | - | Neutral | Neutral |
| Valuation Updated every 24 hours for public companies | - | $14.63B | $13.04B | $7.37B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Checkpoint Systems NPS by Gender
Checkpoint Systems's NPS was rated 25 by Male customers on Comparably.
Male
25
Checkpoint Systems's NPS was rated 25 by Male customers on Comparably.
50%
Promoters
25%
Passives
25%
Detractors
Female
N/A
Checkpoint Systems's NPS is not yet rated by Female customers.
0%
Promoters
0%
Passives
0%
Detractors
Checkpoint Systems NPS vs. Competitors
Compared to its competitors, Checkpoint Systems's NPS is rated right above F5, Inc..
| COMPANY | NPS Score | |
|---|---|---|
| Checkpoint Systems | 42 |
| F5, Inc. | 24 |
| Avery Dennison | 21 |
 | AiRISTA | N/A |
| ADT Corporation | -22 |
 | Office Depot | -40 |
 | Retail Solutions | -100 |
Checkpoint Systems Customer Loyalty
85%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
85% of Checkpoint Systems users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Checkpoint Systems Customer Loyalty Score by Gender
Checkpoint Systems's Customer Loyalty score was rated 100 by Male customers on Comparably.
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Male
100%
Yes
Female
N/A
Yes
Checkpoint Systems Customer Loyalty vs. Competitors
Compared to its competitors, Checkpoint Systems's Customer Loyalty score is rated right above F5, Inc..
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Checkpoint Systems | 85% |
| F5, Inc. | 82% |
| Avery Dennison | 82% |
| ADT Corporation | 67% |
| Office Depot | 67% |
| Retail Solutions | N/A |
| AiRISTA | N/A |
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Checkpoint Systems Product Quality
3.6/5
Checkpoint Systems has an overall Product Quality score of 3.6 out of 5 stars rated by its users and customers.
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Checkpoint Systems Product Information
Checkpoint Systems’s product quality score is a 3.6 out of 5 as rated by its users and customers.
- Company Size
- 1,001-5,000 Employees
Industry
Tech
Consumer Services
Hardware and Devices
SaaS
Quick Insights into Checkpoint Systems Product Quality
Checkpoint Systems's Product Quality score was rated highest by Male customers.
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Ranked Checkpoint Systems Product Quality the Highest
Checkpoint Systems Product Quality Score by Gender
Checkpoint Systems's Product Quality score was rated 3.6 by Male customers on Comparably.
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Male
3.6/5
Female
N/A
Checkpoint Systems Product Quality vs. Competitors
Compared to its competitors, Checkpoint Systems's Product Quality score is rated right above ADT Corporation, and is preceded by F5, Inc..
| COMPANY | Product Quality Score | |
|---|---|---|
| Avery Dennison | 3.8/5 |
| F5, Inc. | 3.8/5 |
| Checkpoint Systems | 3.6/5 |
| ADT Corporation | 2.5/5 |
| Office Depot | 2.3/5 |
| Retail Solutions | 1.5/5 |
| AiRISTA | N/A |
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Checkpoint Systems Pricing
Checkpoint Systems ROI & Value For Money
3.4/5
Checkpoint Systems has a value for money and ROI score of 3.4 out of 5 stars rated by its users and customers.
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Quick Insights into Checkpoint Systems ROI
Checkpoint Systems's ROI score was rated highest by Male customers.
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Ranked Checkpoint Systems ROI the Highest
Checkpoint Systems ROI Score by Gender
Checkpoint Systems's ROI score was rated 3.1 by Male customers on Comparably.
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Male
3.1/5
Female
N/A
Checkpoint Systems Pricing vs. Competitors
Compared to its competitors, Checkpoint Systems's ROI score is rated right above ADT Corporation, and is preceded by Avery Dennison.
| COMPANY | Pricing Score | |
|---|---|---|
| Retail Solutions | 4.5/5 |
| F5, Inc. | 3.9/5 |
| Avery Dennison | 3.7/5 |
| Checkpoint Systems | 3.4/5 |
| ADT Corporation | 2.6/5 |
| Office Depot | 2.3/5 |
| AiRISTA | N/A |
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Checkpoint Systems Customer Satisfaction (CSAT)
Checkpoint Systems Customer Satisfaction (CSAT) Score
78 / 100
Checkpoint Systems has an overall Customer Satisfaction score of 78 rated by its users and customers.
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Very Satisfied
45%
Satisfied
33%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
22%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Checkpoint Systems Customer Satisfaction
Checkpoint Systems's Customer Satisfaction score was rated highest by Male customers.
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Ranked Checkpoint Systems Customer Satisfaction the Highest
Checkpoint Systems Customer Satisfaction Score by Gender
Checkpoint Systems's Customer Satisfaction score was rated 75 by Male customers on Comparably.
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75 / 100
MaleVery Satisfied | 50% | |
|---|---|---|
Satisfied | 25% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 0% | |
Very Dissatisfied | 25% |
Checkpoint Systems Customer Satisfaction vs. Competitors
Compared to its competitors, Checkpoint Systems's Customer Satisfaction score is rated right above Avery Dennison.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Checkpoint Systems | 78% |
| Avery Dennison | 76% |
| F5, Inc. | 72% |
| ADT Corporation | 37% |
| Office Depot | 32% |
| Retail Solutions | 0% |
| AiRISTA | 0% |
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Checkpoint Systems Customer Service
3.6/5
Checkpoint Systems has an overall Customer Service score of 3.6 out of 5 stars rated by its users and customers.
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About Checkpoint Systems's Customer Service
Address
101 Wolf Drive, Thorofare, NJ
Website
http://www.checkpointsystems.com
Phone Number
1(800)257-5540
Quick Insights into Checkpoint Systems Customer Service
Checkpoint Systems's Customer Service score was rated highest by Male customers.
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Ranked Checkpoint Systems Customer Service the Highest
Checkpoint Systems Customer Service Score by Gender
Checkpoint Systems's Customer Service score was rated 3.7 by Male customers on Comparably.
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Male
3.7/5
Female
N/A
Checkpoint Systems Customer Service vs. Competitors
Compared to its competitors, Checkpoint Systems's Customer Service score is rated right above ADT Corporation, and is preceded by Avery Dennison.
| COMPANY | Customer Service Score | |
|---|---|---|
| F5, Inc. | 3.9/5 |
| Avery Dennison | 3.9/5 |
| Checkpoint Systems | 3.6/5 |
| ADT Corporation | 2.5/5 |
| Office Depot | 2/5 |
| Retail Solutions | N/A |
| AiRISTA | N/A |
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Checkpoint Systems as an Employer
3.7/5
Checkpoint Systems has a 3.7/5 stars for its overall company culture rated by their employees
top
35%
Consumer vs. Employees
Checkpoint Systems scored a 42 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of Checkpoint Systems would recommend the brand to a friend. ENPS measures how likely Checkpoint Systems employees would recommend working at Checkpoint Systems to a friend.
Net Promoter Score
42
NPS Score
| 67% | Promoters |
|---|---|
| 8% | Passive |
| 25% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 40% | Promoters |
|---|---|
| 20% | Passive |
| 40% | Detractors |
