-100
NPS
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Comdata
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About Comdata's Brand
With Headquarters in Milan, Comdata boasts 12 operating hubs distributed throughout the country with over 5,250 workstations. Among its major competitors, Comdata is ranked in 4th place for NPS while Stripe is 1st, and FleetCor Technologies is 2nd.Their current valuation is $22.80B
Brand at a Glance
10%
Customer Loyalty
2.5/5
Product Quality
1.5/5
Pricing
1.5/5
Customer Service
Comdata Ranking
- #4 / 4 of its competitors
Comdata NPS
Comdata's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Comdata's customers would recommend using the product based on a scale of -100 to 100.
Comdata Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Comdata NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jul 2022 -100 | Jul 2022 | -100 |
Aug 2024 -100 | Aug 2024 | -100 |
Jul 2025 -100 | Jul 2025 | -100 |
How Other Brands Compare
Comdata is ranked #4 for NPS among its competitors. Stripe and FleetCor Technologies come in first and second, with WEX coming in at third. Among those competitors, it is the second most valued company behind Stripe.
Comdata |  Stripe |  FleetCor Technologies | WEX | |
| Global Ranking | #- | #133 | #- | #- |
| NPS | -100 | 26 | 25 | -48 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | - |
| Valuation Updated every 24 hours for public companies | $22.80B | $35.00B | $17.67B | $9.76B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Comdata NPS vs. Competitors
Compared to its competitors, Comdata's NPS is rated right above Fleet One, and is preceded by WEX.
| COMPANY | NPS Score | |
|---|---|---|
| Stripe | 26 |
| FleetCor Technologies | 25 |
 | Nimble Group | N/A |
| WEX | -48 |
| Comdata | -100 |
 | Fleet One | -100 |
Comdata Customer Loyalty
10%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
10% of Comdata users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Comdata Customer Loyalty vs. Competitors
Compared to its competitors, Comdata's Customer Loyalty score is rated right above Fleet One, and is preceded by WEX.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| FleetCor Technologies | 81% |
| Stripe | 77% |
| WEX | 69% |
| Comdata | 10% |
| Fleet One | 10% |
| Nimble Group | N/A |
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Comdata Product Quality
2.5/5
Comdata has an overall Product Quality score of 2.5 out of 5 stars rated by its users and customers.
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Comdata Product Information
Comdata’s product quality score is a 2.5 out of 5 as rated by its users and customers.
- Website
- http://www.comdata.it
- Company Size
- 10,000+ Employees
Industry
Tech
SaaS
Comdata Product Quality vs. Competitors
Compared to its competitors, Comdata's Product Quality score is rated right above WEX, and is preceded by FleetCor Technologies.
| COMPANY | Product Quality Score | |
|---|---|---|
| Stripe | 3.8/5 |
| FleetCor Technologies | 3.5/5 |
| Comdata | 2.5/5 |
| WEX | 2.4/5 |
| Fleet One | 1.5/5 |
| Nimble Group | N/A |
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Comdata Pricing
Comdata ROI & Value For Money
1.5/5
Comdata has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
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Comdata Pricing vs. Competitors
Compared to its competitors, Comdata's ROI score is rated right above Nimble Group, and is preceded by Fleet One.
| COMPANY | Pricing Score | |
|---|---|---|
| Stripe | 3.7/5 |
| FleetCor Technologies | 3.5/5 |
| WEX | 2.6/5 |
| Fleet One | 1.5/5 |
| Comdata | 1.5/5 |
| Nimble Group | N/A |
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Comdata Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
100%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Comdata Customer Satisfaction vs. Competitors
Compared to its competitors, Comdata's Customer Satisfaction score is rated right above Fleet One, and is preceded by WEX.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Stripe | 68% |
| FleetCor Technologies | 50% |
| WEX | 36% |
| Comdata | 0% |
| Fleet One | 0% |
| Nimble Group | 0% |
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Comdata Customer Service
1.5/5
Comdata has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
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About Comdata's Customer Service
Address
Via Anna Kuliscioff, 33,
Website
http://www.comdata.it
Phone Number
39 024 149931
Comdata Customer Service vs. Competitors
Compared to its competitors, Comdata's Customer Service score is rated right above Nimble Group, and is preceded by Fleet One.
| COMPANY | Customer Service Score | |
|---|---|---|
| Stripe | 3.6/5 |
| FleetCor Technologies | 3.5/5 |
| WEX | 2.4/5 |
| Fleet One | 1.5/5 |
| Comdata | 1.5/5 |
| Nimble Group | N/A |
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Comdata as an Employer
4.6/5
Comdata has a 4.6/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Comdata scored a -100 for Net Promoter Score and a 67 for Employee Net Promoter Score. NPS gauges how likely a customer of Comdata would recommend the brand to a friend. ENPS measures how likely Comdata employees would recommend working at Comdata to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
67
eNPS Score
| 67% | Promoters |
|---|---|
| 33% | Passive |
| 0% | Detractors |
