CureMD Healthcare NPS & Customer Reviews

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CureMD Healthcare

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CureMD Healthcare

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About CureMD Healthcare's Brand

Among its major competitors, CureMD Healthcare is ranked in 3rd place for NPS while McKesson is 1st, and GE Healthcare is 2nd.

Brand at a Glance

67%

Customer Loyalty

3.1/5

Product Quality

2.9/5

Pricing

3/5

Customer Service

CureMD Healthcare Ranking

^#3 / 4 of its competitors

CureMD Healthcare NPS

CureMD Healthcare's Net Promoter Score (NPS) is a 12 with 47% Promoters, 18% Passives, and 35% Detractors. Net Promoter Score tracks whether CureMD Healthcare's customers would recommend using the product based on a scale of -100 to 100.

CureMD Healthcare Overall NPS

NPS

47%	Promoters
18%	Passives
35%	Detractors

CureMD Healthcare NPS Trend

-100

-50

100

Summary	Date	Score
Oct 2022 13	Oct 2022	13
Nov 2022 18	Nov 2022	18
Jan 2023 13	Jan 2023	13
Feb 2023 8	Feb 2023	8
Apr 2023 12	Apr 2023	12
Oct 2023 19	Oct 2023	19
Jan 2024 14	Jan 2024	14
May 2024 9	May 2024	9
Oct 2024 13	Oct 2024	13
Dec 2024 10	Dec 2024	10
Apr 2025 5	Apr 2025	5
Jul 2025 12	Jul 2025	12

How Other Brands Compare

CureMD Healthcare is ranked third for NPS among its competitors. McKesson and GE Healthcare come in first and second, with eClinicalWorks coming in at #4.

	CureMD Healthcare	GE Healthcare	McKesson	eClinicalWorks
Global Ranking	#-	#349	#-	#-
NPS	12	24	27	-34
Social Sentiment Calculated by analyzing social media and other online mentions	-	-	Neutral	-
Valuation Updated every 24 hours for public companies	-	$116.66B	$31.04B	$1.27B

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

CureMD Healthcare NPS by Gender

Male customers rated CureMD Healthcare's NPS 101 points higher than Female customers.

Male

CureMD Healthcare's NPS was rated 34 by Male customers on Comparably.

67%

Promoters

Passives

33%

Detractors

Female

-67

CureMD Healthcare's NPS was rated -67 by Female customers on Comparably.

Promoters

33%

Passives

67%

Detractors

CureMD Healthcare NPS by Ethnicity

CureMD Healthcare's NPS was rated 0 points by Caucasian customers on Comparably.

-100

-50

100

Summary	Ethnicity	Score
Caucasian 0	Caucasian	0

CureMD Healthcare NPS by Age

CureMD Healthcare's NPS was rated -67 points by customers ages 36-40 on Comparably.

100

Summary

Age

Promoters

Passives

Detractors

36-40

33%

67%

CureMD Healthcare NPS by Usage

CureMD Healthcare's NPS was rated the highest by customers who have used CureMD Healthcare's products/services for 5 to 10 Years, and the lowest by customers with 2 to 5 Years of usage.

-100

-50

100

Summary	Usage	Score
Less than 1 Year 11	Less than 1 Year	11
1 to 2 Years 0	1 to 2 Years	0
2 to 5 Years -11	2 to 5 Years	-11
5 to 10 Years 20	5 to 10 Years	20

CureMD Healthcare NPS vs. Competitors

Compared to its competitors, CureMD Healthcare's NPS is rated right above Allscripts Halthcare Solutions, and is preceded by GE Healthcare.

COMPANY		NPS Score
	McKesson	27
	GE Healthcare	24
	CureMD Healthcare	12
	Allscripts Halthcare Solutions	N/A
	Kareo	-1
	eClinicalWorks	-34

CureMD Healthcare Customer Loyalty

67%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

67% of CureMD Healthcare users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

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67%

33%

CureMD Healthcare Customer Loyalty Score by Gender

CureMD Healthcare's Customer Loyalty score was rated 70 by both Female and Male customers on Comparably.

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Male

70%

Yes

Female

70%

Yes

CureMD Healthcare Customer Loyalty Score by Ethnicity

CureMD Healthcare's Customer Loyalty score was rated 100% by Caucasian customers on Comparably.

% who answered "Yes"

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100

out of 100

Caucasian

CureMD Healthcare Customer Loyalty Score by Age

CureMD Healthcare's Customer Loyalty score was rated 70% by customers ages 36-40 on Comparably.

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20%

40%

60%

80%

100%

Summary	Age	Score
36-40 70%	36-40	70%

CureMD Healthcare Customer Loyalty Score by Usage

CureMD Healthcare's Customer Loyalty score was rated 70% by customers who have used CureMD Healthcare's products/services for 2 to 5 Years.

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2 to 5 Years	70%

CureMD Healthcare Customer Loyalty Score by Industry

CureMD Healthcare's Customer Loyalty score was rated 70% by Healthcare, Hospitals and Medicine industry customers.

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Healthcare, Hospitals and Medicine	70%

CureMD Healthcare Customer Loyalty vs. Competitors

Compared to its competitors, CureMD Healthcare's Customer Loyalty score is rated right above eClinicalWorks, and is preceded by Kareo.

COMPANY		Customer Loyalty Score
	McKesson	81%
	GE Healthcare	80%
	Kareo	71%
	CureMD Healthcare	67%
	eClinicalWorks	63%
	Allscripts Halthcare Solutions	N/A

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CureMD Healthcare Product Quality

3.1/5

CureMD Healthcare has an overall Product Quality score of 3.1 out of 5 stars rated by its users and customers.

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CureMD Healthcare Product Information

CureMD Healthcare’s product quality score is a 3.1 out of 5 as rated by its users and customers. Reviewers from the Healthcare, Hospitals and Medicine industry rated CureMD Healthcare's product the highest.

Website: http://www.curemd.com/

Company Size: 501-1,000 Employees

Industry

Tech

Enterprise

Healthcare

SaaS

Quick Insights into CureMD Healthcare Product Quality

CureMD Healthcare's Product Quality score was rated highest by customers who have used CureMD Healthcare's products/services for 5 to 10 Years, and rated lowest by Female customers.

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Ranked CureMD Healthcare Product Quality the Highest

5 to 10 Years	3.9
Caucasian	3.1
Male	3.1

Ranked CureMD Healthcare Product Quality the Lowest

2 to 5 Years	2.2
Female	1.5

CureMD Healthcare Product Quality Score by Gender

Male customers rated CureMD Healthcare's Product Quality score 1.6 stars higher than Female customers.

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Male

3.1/5

Female

1.5/5

CureMD Healthcare Product Quality Score by Ethnicity

CureMD Healthcare's Product Quality score was rated 3.1 stars by Caucasian customers on Comparably.

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Summary	Ethnicity	Score
Caucasian 3.1	Caucasian	3.1

CureMD Healthcare Product Quality Score by Age

CureMD Healthcare's Product Quality score was rated 1.5 stars by customers ages 36-40 on Comparably.

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Summary	Age	Score
36-40 1.5	36-40	1.5

CureMD Healthcare Product Quality Score by Usage

CureMD Healthcare's Product Quality score was rated the highest by customers who have used CureMD Healthcare's products/services for 5 to 10 Years, and the lowest by customers with 2 to 5 Years of usage.

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Less than 1 Year	2.6
1 to 2 Years	2.4
2 to 5 Years	2.2
5 to 10 Years	3.9

CureMD Healthcare Product Quality Score by Industry

CureMD Healthcare's Product Quality score was rated 1.8 stars by Healthcare, Hospitals and Medicine industry customers.

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Healthcare, Hospitals and Medicine	1.8

CureMD Healthcare Product Quality vs. Competitors

Compared to its competitors, CureMD Healthcare's Product Quality score is rated right above Kareo, and is preceded by GE Healthcare.

COMPANY		Product Quality Score
	McKesson	3.9/5
	GE Healthcare	3.8/5
	CureMD Healthcare	3.1/5
	Kareo	2.7/5
	eClinicalWorks	2.5/5
	Allscripts Halthcare Solutions	N/A

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CureMD Healthcare Pricing

CureMD Healthcare ROI & Value For Money

2.9/5

CureMD Healthcare has a value for money and ROI score of 2.9 out of 5 stars rated by its users and customers.

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CureMD Healthcare Pricing Plans

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Healthcare, Hospitals and Medicine industry.

Quick Insights into CureMD Healthcare ROI

CureMD Healthcare's ROI score was rated highest by Male customers, and rated lowest by Female customers.

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Ranked CureMD Healthcare ROI the Highest

Male	3.1
Caucasian	2.8
2 to 5 Years	2.4

Ranked CureMD Healthcare ROI the Lowest

Female	1.6

CureMD Healthcare ROI Score by Gender

Male customers rated CureMD Healthcare's ROI score 1.5 stars higher than Female customers.

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Male

3.1/5

Female

1.6/5

CureMD Healthcare ROI Score by Ethnicity

CureMD Healthcare's ROI score was rated 2.8 stars by Caucasian customers on Comparably.

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Summary	Ethnicity	Score
Caucasian 2.8	Caucasian	2.8

CureMD Healthcare ROI Score by Age

CureMD Healthcare's ROI score was rated 1.6 stars by customers ages 36-40 on Comparably.

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Summary	Age	Score
36-40 1.6	36-40	1.6

CureMD Healthcare ROI Score by Usage

CureMD Healthcare's ROI score was rated 2.4 stars by customers who have used CureMD Healthcare's products/services for 2 to 5 Years.

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2 to 5 Years	2.4

CureMD Healthcare ROI Score by Industry

CureMD Healthcare's ROI score was rated 1.6 stars by Healthcare, Hospitals and Medicine industry customers.

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Healthcare, Hospitals and Medicine	1.6

CureMD Healthcare Pricing vs. Competitors

Compared to its competitors, CureMD Healthcare's ROI score is rated right above eClinicalWorks, and is preceded by GE Healthcare.

COMPANY		Pricing Score
	McKesson	3.9/5
	GE Healthcare	3.7/5
	CureMD Healthcare	2.9/5
	eClinicalWorks	2.4/5
	Kareo	2.2/5
	Allscripts Halthcare Solutions	N/A

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CureMD Healthcare Customer Satisfaction (CSAT)

CureMD Healthcare Customer Satisfaction (CSAT) Score

58 / 100

CureMD Healthcare has an overall Customer Satisfaction score of 58 rated by its users and customers.

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Very Satisfied	29%
Satisfied	29%
Neither Satisfied nor Dissatisfied	6%
Dissatisfied	0%
Very Dissatisfied	36%

Very Satisfied

29%

Satisfied

29%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

36%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into CureMD Healthcare Customer Satisfaction

CureMD Healthcare's Customer Satisfaction score was rated highest by Caucasian customers, and rated lowest by Female customers.

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Ranked CureMD Healthcare Customer Satisfaction the Highest

Caucasian	67%
Male	67%
2 to 5 Years	50%

Ranked CureMD Healthcare Customer Satisfaction the Lowest

Female	33%

CureMD Healthcare Customer Satisfaction Score by Gender

Male customers rated CureMD Healthcare's Customer Satisfaction score 34 points higher than Female customers.

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67 / 100

Male

	Very Satisfied	67%
	Satisfied	0%
	Neither Satisfied nor Dissatisfied	0%
	Dissatisfied	0%
	Very Dissatisfied	33%

33 / 100

Female

	Very Satisfied	0%
	Satisfied	33%
	Neither Satisfied nor Dissatisfied	0%
	Dissatisfied	0%
	Very Dissatisfied	67%

CureMD Healthcare Customer Satisfaction Score by Ethnicity

Caucasian
67%

CSAT according to Caucasian

CureMD Healthcare's Customer Satisfaction (CSAT) score was rated 67% according to Caucasian users and customers.

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67 / 100

Very Satisfied	33%
Satisfied	34%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	0%
Very Dissatisfied	33%

Very Satisfied

33%

Satisfied

34%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

33%

CureMD Healthcare Customer Satisfaction Score by Age

CureMD Healthcare's Customer Satisfaction score was rated 33 points by customers ages 36-40 on Comparably.

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100

Breakdown

Age

Score

36-40

33%

CureMD Healthcare Customer Satisfaction Score by Usage

CureMD Healthcare's Customer Satisfaction score was rated 50 points by customers who have used CureMD Healthcare's products/services for 2 to 5 Years.

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2 to 5 Years	50

CureMD Healthcare Customer Satisfaction Score by Industry

CureMD Healthcare's Customer Satisfaction score was rated 33 points by Healthcare, Hospitals and Medicine industry customers.

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Healthcare, Hospitals and Medicine	33

CureMD Healthcare Customer Satisfaction vs. Competitors

Compared to its competitors, CureMD Healthcare's Customer Satisfaction score is rated right above eClinicalWorks, and is preceded by McKesson.

COMPANY		Customer Satisfaction (CSAT) Score
	GE Healthcare	74%
	McKesson	67%
	CureMD Healthcare	58%
	eClinicalWorks	32%
	Kareo	15%
	Allscripts Halthcare Solutions	0%

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CureMD Healthcare Customer Service

3/5

CureMD Healthcare has an overall Customer Service score of 3 out of 5 stars rated by its users and customers.

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About CureMD Healthcare's Customer Service

Address

New York City, NY 11209

Website

http://www.curemd.com/

Phone Number

(866)643-8367

Quick Insights into CureMD Healthcare Customer Service

CureMD Healthcare's Customer Service score was rated highest by customers who have used CureMD Healthcare's products/services for 2 to 5 Years, and rated lowest by Female customers.

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Ranked CureMD Healthcare Customer Service the Highest

2 to 5 Years	3.1
Male	3.1
Caucasian	2.5

Ranked CureMD Healthcare Customer Service the Lowest

Female	2.1

CureMD Healthcare Customer Service Score by Gender

Male customers rated CureMD Healthcare's Customer Service score 1 stars higher than Female customers.

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Male

3.1/5

Female

2.1/5

CureMD Healthcare Customer Service Score by Ethnicity

CureMD Healthcare's Customer Service score was rated 2.5 stars by Caucasian customers on Comparably.

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100

Summary	Ethnicity	Customer Service Score
Caucasian 2.5	Caucasian	2.5

CureMD Healthcare Customer Service Score by Age

CureMD Healthcare's Customer Service score was rated 1.6 stars by customers ages 36-40 on Comparably.

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100

Summary	Age	Customer Service Score
36-40 1.6	36-40	1.6

CureMD Healthcare Customer Service Score by Usage

CureMD Healthcare's Customer Service score was rated 3.1 stars by customers who have used CureMD Healthcare's products/services for 2 to 5 Years.

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2 to 5 Years	3.1

CureMD Healthcare Customer Service Score by Industry

CureMD Healthcare's Customer Service score was rated 2.2 stars by Healthcare, Hospitals and Medicine industry customers.

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Healthcare, Hospitals and Medicine	2.2

CureMD Healthcare Customer Service vs. Competitors

Compared to its competitors, CureMD Healthcare's Customer Service score is rated right above eClinicalWorks, and is preceded by GE Healthcare.

COMPANY		Customer Service Score
	McKesson	3.8/5
	GE Healthcare	3.8/5
	CureMD Healthcare	3/5
	eClinicalWorks	2.2/5
	Kareo	1.7/5
	Allscripts Halthcare Solutions	N/A

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CureMD Healthcare as an Employer

4.9/5

CureMD Healthcare has a 4.9/5 stars for its overall company culture rated by their employees

top

CEO of CureMD Healthcare

Bilal Hashmat

In the Top 5% of Similar Sized Companies on Comparably.

Consumer vs. Employees

CureMD Healthcare scored a 12 for Net Promoter Score and a 60 for Employee Net Promoter Score. NPS gauges how likely a customer of CureMD Healthcare would recommend the brand to a friend. ENPS measures how likely CureMD Healthcare employees would recommend working at CureMD Healthcare to a friend.

Net Promoter Score

NPS Score

47%	Promoters
18%	Passive
35%	Detractors

Employee Net Promoter Score

eNPS Score

71%	Promoters
18%	Passive
11%	Detractors

Global Ranking Snapshot

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5	Apple	Timothy Cook	Tech
6	Nike	John Donahoe	Fashion and Beauty
7	Target	Brian Cornell	Retail