89
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Datameer
Marketing or Exec? Claim Your Free Account
About Datameer's Brand
Datameer is a leading provider of data management software for analytics that gives analysts universal access to the data they need when they need it for faster analytics. Datameer Spotlight enables business teams to discover, access, collaborate, and analyze more data without complex data replication and movement, while Datameer Spectrum is a cloud-native, fully-featured ETL++ platform that turns raw data into analytics-ready datasets in an easy, code-free manner. Datameer is a trusted platform at leading enterprises globally, including Citibank, Royal Bank of Canada, British Telecom, Aetna, Optum, National Instruments, Vivint and more. To learn more, please visit www.datameer.com. Among its major competitors, Datameer is ranked in 3rd place for NPS while data.world is 1st, and Funnel is 2nd.Their current market cap is $300.00M
Brand at a Glance
3.6/5
Product Quality
4.5/5
Pricing
5/5
Customer Service
Datameer Ranking
- #1 / 4 of its competitors
Datameer NPS
Datameer's Net Promoter Score (NPS) is a 89 with 93% Promoters, 3% Passives, and 4% Detractors. Net Promoter Score tracks whether Datameer's customers would recommend using the product based on a scale of -100 to 100.
Datameer Overall NPS
| 93% | Promoters |
|---|---|
| 3% | Passives |
| 4% | Detractors |
Datameer NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 91 | Aug 2020 | 91 |
Apr 2024 87 | Apr 2024 | 87 |
How Other Brands Compare
Datameer is ranked first for NPS among its competitors. Alteryx and Alation come in second and third, with Domo, Inc. coming in at #4. Among those competitors, it is the third most valued company behind Alteryx.
Datameer |  Alteryx |  Alation |  Domo, Inc. | |
| Global Ranking | #- | #768 | #838 | #- |
| NPS | 89 | 60 | 43 | 25 |
| Valuation Updated every 24 hours for public companies | $300.00M | $6.62B | $250.00M | $1.54B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Datameer NPS vs. Competitors
Compared to its competitors, Datameer's NPS is rated right above Alteryx, and is preceded by Funnel.
| COMPANY | NPS Score | |
|---|---|---|
 | data.world | 100 |
 | Funnel | 100 |
| Datameer | 89 |
| Alteryx | 60 |
| Alation | 43 |
 | Denodo | 34 |
| Domo, Inc. | 25 |
 | AtScale | N/A |
 | Supermetrics | N/A |
Datameer Product Quality
3.6/5
Datameer has an overall Product Quality score of 3.6 out of 5 stars rated by its users and customers.
Sign Up to unlock Datameer's overall Product Quality score rated by its users and customers.
Datameer Product Information
Datameer serves markets in the United States, Europe, Australia, Canada, and United Kingdom. Datameer supports Web devices and offers products for small, medium, and large sized businesses.
Datameer’s product quality score is a 3.6 out of 5 as rated by its users and customers.
- Website
- http://www.datameer.com/
- Company Size
- 51-200 Employees
Industry
Tech
Analytics
Big Data
Enterprise
Languages Supported
English
Product Type
Data Management Software
Statistical Analysis Software
Dashboard Software
Business Intelligence (BI) Software
Reporting Software
Analytics Software
Big Data Software
Data Visualization Software
Datameer Product Quality vs. Competitors
Compared to its competitors, Datameer's Product Quality score is rated right above Denodo, and is preceded by Domo, Inc..
| COMPANY | Product Quality Score | |
|---|---|---|
| Alteryx | 4.4/5 |
| data.world | 4/5 |
| Funnel | 4/5 |
| Alation | 3.9/5 |
| Domo, Inc. | 3.7/5 |
| Datameer | 3.6/5 |
| Denodo | 3/5 |
| AtScale | N/A |
| Supermetrics | N/A |
Unlock Datameer Product Quality vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Datameer Product Quality vs. Competitors data and gain insights into your customers today.
Datameer Pricing
Datameer ROI & Value For Money
4.5/5
Datameer has a value for money and ROI score of 4.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Datameer's overall ROI score rated by its users and customers.
Datameer Pricing Plans
Datameer has a pricing structure that accommodates small, medium, and large businesses.
Who Uses Datameer?
Small Businesses
Medium Businesses
Large Enterprises
Datameer Pricing vs. Competitors
Compared to its competitors, Datameer's ROI score is rated right above Denodo.
| COMPANY | Pricing Score | |
|---|---|---|
| Datameer | 4.5/5 |
| Denodo | 4.3/5 |
| Alteryx | 4.2/5 |
| Funnel | 4/5 |
| Alation | 4/5 |
| Domo, Inc. | 3.8/5 |
| data.world | 3/5 |
| AtScale | N/A |
| Supermetrics | N/A |
Unlock Datameer ROI vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Datameer ROI vs. Competitors data and gain insights into your customers today.
Datameer Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
100%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Datameer Customer Satisfaction vs. Competitors
Compared to its competitors, Datameer's Customer Satisfaction score is rated right above AtScale, and is preceded by Denodo.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| data.world | 100% |
| Funnel | 100% |
| Alteryx | 96% |
| Alation | 89% |
| Domo, Inc. | 66% |
| Denodo | 40% |
| Datameer | 0% |
| AtScale | 0% |
| Supermetrics | 0% |
Unlock Datameer Customer Satisfaction vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Datameer Customer Satisfaction vs. Competitors data and gain insights into your customers today.
Datameer Customer Service
5/5
Datameer has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Datameer's overall Customer Service score rated by its users and customers.
About Datameer's Customer Service
Address
535 Mission St, San Francisco, CA 94105
Website
http://www.datameer.com/
Phone Number
6502869103
Datameer's Social Links
Datameer Customer Service vs. Competitors
Compared to its competitors, Datameer's Customer Service score is rated right above Alteryx.
| COMPANY | Customer Service Score | |
|---|---|---|
| Datameer | 5/5 |
| Alteryx | 4.1/5 |
| Denodo | 4.1/5 |
| data.world | 4/5 |
| Domo, Inc. | 3.9/5 |
| Alation | 3.8/5 |
| Funnel | N/A |
| AtScale | N/A |
| Supermetrics | N/A |
Unlock Datameer Customer Service vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Datameer Customer Service vs. Competitors data and gain insights into your customers today.
Datameer as an Employer
2.9/5
Datameer has a 2.9/5 stars for its overall company culture rated by their employees
bottom
30%
Consumer vs. Employees
Datameer scored a 89 for Net Promoter Score and a 10 for Employee Net Promoter Score. NPS gauges how likely a customer of Datameer would recommend the brand to a friend. ENPS measures how likely Datameer employees would recommend working at Datameer to a friend.
Net Promoter Score
89
NPS Score
| 93% | Promoters |
|---|---|
| 3% | Passive |
| 4% | Detractors |
Employee Net Promoter Score
10
eNPS Score
| 55% | Promoters |
|---|---|
| 0% | Passive |
| 45% | Detractors |
