-100
NPS
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Dealpath
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About Dealpath's Brand
Dealpath is a collaboration and workflow platform for commercial property investment professionals. Among its major competitors, Dealpath is ranked in 6th place for NPS while Buildium, a RealPage Company is 1st, and Qube Global is 2nd.
Brand at a Glance
100%
Customer Loyalty
2.5/5
Product Quality
2.5/5
Pricing
2.5/5
Customer Service
Dealpath Ranking
- #4 / 4 of its competitors
Dealpath NPS
Dealpath's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Dealpath's customers would recommend using the product based on a scale of -100 to 100.
Dealpath Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Dealpath NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Feb 2025 -100 | Feb 2025 | -100 |
How Other Brands Compare
Dealpath is ranked #4 for NPS among its competitors. BlackRock and Redfin come in first and second, with Navient Corporation coming in at third.
Dealpath |  Redfin |  BlackRock |  Navient Corporation | |
| Global Ranking | #- | #447 | #602 | #- |
| NPS | -100 | 6 | 10 | -19 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | - |
| Valuation Updated every 24 hours for public companies | - | $9.89B | $108.30B | $2.66B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Dealpath NPS vs. Competitors
Compared to its competitors, Dealpath's NPS is rated right below Navient Corporation.
| COMPANY | NPS Score | |
|---|---|---|
 | Buildium, a RealPage Company | 50 |
 | Qube Global | 29 |
| BlackRock | 10 |
| Redfin | 6 |
 | Brevitas | N/A |
| Navient Corporation | -19 |
| Dealpath | -100 |
Dealpath Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Dealpath users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Dealpath Customer Loyalty vs. Competitors
Compared to its competitors, Dealpath's Customer Loyalty score is rated right above Buildium, a RealPage Company.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Dealpath | 100% |
| Buildium, a RealPage Company | 79% |
| Navient Corporation | 79% |
| BlackRock | 75% |
| Redfin | 75% |
| Qube Global | N/A |
| Brevitas | N/A |
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Dealpath Product Quality
2.5/5
Dealpath has an overall Product Quality score of 2.5 out of 5 stars rated by its users and customers.
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Dealpath Product Information
Dealpath’s product quality score is a 2.5 out of 5 as rated by its users and customers.
- Website
- https://www.dealpath.com/
- Company Size
- 11-50 Employees
Industry
Tech
SaaS
Dealpath Product Quality vs. Competitors
Compared to its competitors, Dealpath's Product Quality score is rated right above Navient Corporation, and is preceded by Redfin.
| COMPANY | Product Quality Score | |
|---|---|---|
| Buildium, a RealPage Company | 4.2/5 |
| Qube Global | 4/5 |
| BlackRock | 3.8/5 |
| Redfin | 3.6/5 |
| Dealpath | 2.5/5 |
| Navient Corporation | 2.3/5 |
| Brevitas | N/A |
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Dealpath Pricing
Dealpath ROI & Value For Money
2.5/5
Dealpath has a value for money and ROI score of 2.5 out of 5 stars rated by its users and customers.
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Dealpath Pricing vs. Competitors
Compared to its competitors, Dealpath's ROI score is rated right above Navient Corporation, and is preceded by Redfin.
| COMPANY | Pricing Score | |
|---|---|---|
| Buildium, a RealPage Company | 4/5 |
| BlackRock | 3.7/5 |
| Qube Global | 3.6/5 |
| Redfin | 3.5/5 |
| Dealpath | 2.5/5 |
| Navient Corporation | 2.3/5 |
| Brevitas | N/A |
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Dealpath Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
100%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Dealpath Customer Satisfaction vs. Competitors
Compared to its competitors, Dealpath's Customer Satisfaction score is rated right above Brevitas, and is preceded by Qube Global.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| BlackRock | 78% |
| Redfin | 62% |
| Buildium, a RealPage Company | 60% |
| Navient Corporation | 46% |
| Qube Global | 0% |
| Dealpath | 0% |
| Brevitas | 0% |
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Dealpath Customer Service
2.5/5
Dealpath has an overall Customer Service score of 2.5 out of 5 stars rated by its users and customers.
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About Dealpath's Customer Service
Address
300 California Street, Suite 210, San Francisco, CA
Website
https://www.dealpath.com/
Phone Number
415-625-3545
Dealpath Customer Service vs. Competitors
Compared to its competitors, Dealpath's Customer Service score is rated right above Navient Corporation, and is preceded by Buildium, a RealPage Company.
| COMPANY | Customer Service Score | |
|---|---|---|
| BlackRock | 3.8/5 |
| Qube Global | 3.7/5 |
| Redfin | 3.6/5 |
| Buildium, a RealPage Company | 3.3/5 |
| Dealpath | 2.5/5 |
| Navient Corporation | 2.3/5 |
| Brevitas | N/A |
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Dealpath as an Employer
3.3/5
Dealpath has a 3.3/5 stars for its overall company culture rated by their employees
bottom
40%
Consumer vs. Employees
Dealpath scored a -100 for Net Promoter Score and a 28 for Employee Net Promoter Score. NPS gauges how likely a customer of Dealpath would recommend the brand to a friend. ENPS measures how likely Dealpath employees would recommend working at Dealpath to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
28
eNPS Score
| 57% | Promoters |
|---|---|
| 14% | Passive |
| 29% | Detractors |
