63
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Eileen Fisher
Marketing or Exec? Claim Your Free Account
About Eileen Fisher's Brand
Shop EILEEN FISHER womens fashion clothing. Among its major competitors, Eileen Fisher is ranked in 2nd place for NPS while Fashion To Figure is 1st, and Nordstrom is 3rd.Their current valuation is $56.26M
Brand at a Glance
85%
Customer Loyalty
4.3/5
Product Quality
4.2/5
Pricing
4.4/5
Customer Service
Eileen Fisher CMO
Lori Wagner
Lori Wagner serves as the Chief Marketing Officer of EILEEN FISHER, INC.. Lori started at EILEEN FISHER, INC. in July of 2016. Lori currently resides in Greater New York City Area.
Eileen Fisher Ranking
- #1 / 4 of its competitors
Eileen Fisher NPS
Eileen Fisher's Net Promoter Score (NPS) is a 63 with 76% Promoters, 11% Passives, and 13% Detractors. Net Promoter Score tracks whether Eileen Fisher's customers would recommend using the product based on a scale of -100 to 100.
Eileen Fisher Overall NPS
| 76% | Promoters |
|---|---|
| 11% | Passives |
| 13% | Detractors |
Eileen Fisher NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Dec 2023 79 | Dec 2023 | 79 |
Feb 2024 79 | Feb 2024 | 79 |
Mar 2024 69 | Mar 2024 | 69 |
May 2024 69 | May 2024 | 69 |
Sep 2024 67 | Sep 2024 | 67 |
Oct 2024 67 | Oct 2024 | 67 |
Feb 2025 65 | Feb 2025 | 65 |
Mar 2025 60 | Mar 2025 | 60 |
May 2025 62 | May 2025 | 62 |
Aug 2025 64 | Aug 2025 | 64 |
Sep 2025 62 | Sep 2025 | 62 |
Oct 2025 63 | Oct 2025 | 63 |
How Other Brands Compare
Eileen Fisher is ranked first for NPS among its competitors. Nordstrom and H&M come in second and third, with Neiman Marcus coming in at #4. Among those competitors, it is the lowest valued company behind H&M.
Eileen Fisher |  Nordstrom |  H&M |  Neiman Marcus | |
| Global Ranking | #- | #97 | #215 | #567 |
| NPS | 63 | 20 | 19 | 11 |
| Valuation Updated every 24 hours for public companies | $56.26M | $5.84B | $32.65B | $387.36M |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Eileen Fisher NPS by Gender
Female customers rated Eileen Fisher's NPS 40 points higher than Male customers.
Male
60
Eileen Fisher's NPS was rated 60 by Male customers on Comparably.
60%
Promoters
40%
Passives
0%
Detractors
Female
100
Eileen Fisher's NPS was rated 100 by Female customers on Comparably.
100%
Promoters
0%
Passives
0%
Detractors
Eileen Fisher NPS by Ethnicity
Eileen Fisher's NPS was rated the highest by Caucasian customers, and the lowest by Asian or Pacific Islander customers.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 100 | Caucasian | 100 |
Asian or Pacific Islander 67 | Asian or Pacific Islander | 67 |
Other 75 | Other | 75 |
Eileen Fisher NPS by Age
Eileen Fisher's NPS was rated 100 points by customers ages 66+ on Comparably.
Eileen Fisher NPS by Usage
Eileen Fisher's NPS was rated the highest by customers who have used Eileen Fisher's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 80 | Less than 1 Year | 80 |
Over 10 Years 100 | Over 10 Years | 100 |
Eileen Fisher NPS vs. Competitors
Compared to its competitors, Eileen Fisher's NPS is rated right above Nordstrom, and is preceded by Fashion To Figure.
| COMPANY | NPS Score | |
|---|---|---|
 | Fashion To Figure | 100 |
| Eileen Fisher | 63 |
| Nordstrom | 20 |
| H&M | 19 |
 | Pacsun | 12 |
| Neiman Marcus | 11 |
 | Jessica London | N/A |
 | Roman | N/A |
 | J.Jill | -16 |
 | Ascena Retail Group | -20 |
Eileen Fisher Customer Reviews
Out of the 4 Eileen Fisher customer reviews 4 were positive and 0 were constructive. Eileen Fisher customer reviews reflect that all customers have a favorable experience using the products/services of the company.
Eileen Fisher Customer Loyalty
85%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
85% of Eileen Fisher users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Eileen Fisher Customer Loyalty Score by Gender
Eileen Fisher's Customer Loyalty score was rated 100 by both Female and Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of Eileen Fisher.
Male
100%
Yes
Female
100%
Yes
Eileen Fisher Customer Loyalty Score by Ethnicity
Eileen Fisher's Customer Loyalty score was rated 100% by both Asian or Pacific Islander and Other customers on Comparably.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Eileen Fisher.
100
out of 100
Caucasian
100
out of 100
Asian or Pacific Islander
100
out of 100
Other
Eileen Fisher Customer Loyalty Score by Age
Eileen Fisher's Customer Loyalty score was rated 100% by customers ages 66+ on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Eileen Fisher.
0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
66+ 100% | 66+ | 100% |
Eileen Fisher Customer Loyalty Score by Usage
Eileen Fisher's Customer Loyalty score was rated 100% by customers who have used Eileen Fisher's products/services for Less than 1 Year, and by customers with Over 10 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
Eileen Fisher Customer Loyalty Score by Industry
Eileen Fisher's Customer Loyalty score was rated 100% by Arts and Entertainment industry customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.
Eileen Fisher Customer Loyalty vs. Competitors
Compared to its competitors, Eileen Fisher's Customer Loyalty score is rated right above Nordstrom.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Eileen Fisher | 85% |
| Nordstrom | 79% |
| H&M | 77% |
| Ascena Retail Group | 77% |
| Pacsun | 76% |
| Neiman Marcus | 70% |
| J.Jill | 67% |
| Fashion To Figure | N/A |
| Jessica London | N/A |
| Roman | N/A |
Unlock Eileen Fisher Customer Loyalty vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Eileen Fisher Customer Loyalty vs. Competitors data and gain insights into your customers today.
Eileen Fisher Product Quality
4.3/5
Eileen Fisher has an overall Product Quality score of 4.3 out of 5 stars rated by its users and customers.
Sign Up to unlock Eileen Fisher's overall Product Quality score rated by its users and customers.
Eileen Fisher Product Information
Eileen Fisher’s product quality score is a 4.3 out of 5 as rated by its users and customers. Reviewers from the Arts and Entertainment industry rated Eileen Fisher's product the highest.
- Website
- http://www.eileenfisher.com/
- Company Size
- 5,001-10,000 Employees
Industry
Fashion and Beauty
Quick Insights into Eileen Fisher Product Quality
Eileen Fisher's Product Quality score was rated highest by customers ages 66+, and rated lowest by Other customers.
Sign Up to unlock insights into how customers have ranked Eileen Fisher's Product Quality.
Ranked Eileen Fisher Product Quality the Highest
Ranked Eileen Fisher Product Quality the Lowest
Eileen Fisher Product Quality Score by Gender
Female customers rated Eileen Fisher's Product Quality score 0.2 stars higher than Male customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Eileen Fisher.
Male
4.6/5
Female
4.8/5
Eileen Fisher Product Quality Score by Ethnicity
Eileen Fisher's Product Quality score was rated the highest by Caucasian customers, and the lowest by Other customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Eileen Fisher.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 4.9 | Caucasian | 4.9 |
Asian or Pacific Islander 4.6 | Asian or Pacific Islander | 4.6 |
Other 4.5 | Other | 4.5 |
Eileen Fisher Product Quality Score by Age
Eileen Fisher's Product Quality score was rated 4.9 stars by customers ages 66+ on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Age data of Eileen Fisher.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
66+ 4.9 | 66+ | 4.9 |
Eileen Fisher Product Quality Score by Usage
Eileen Fisher's Product Quality score was rated the highest by customers who have used Eileen Fisher's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.
Sign Up for Brand Profile PRO to get the full Product Quality by Usage data.
Eileen Fisher Product Quality Score by Industry
Eileen Fisher's Product Quality score was rated 4.6 stars by Arts and Entertainment industry customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Industry data.
Eileen Fisher Product Quality vs. Competitors
Compared to its competitors, Eileen Fisher's Product Quality score is rated right above H&M.
| COMPANY | Product Quality Score | |
|---|---|---|
| Eileen Fisher | 4.3/5 |
| H&M | 3.9/5 |
| Nordstrom | 3.8/5 |
| Pacsun | 3.6/5 |
| J.Jill | 3.6/5 |
| Neiman Marcus | 3.5/5 |
| Ascena Retail Group | 3.5/5 |
| Fashion To Figure | N/A |
| Jessica London | N/A |
| Roman | N/A |
Unlock Eileen Fisher Product Quality vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Eileen Fisher Product Quality vs. Competitors data and gain insights into your customers today.
Eileen Fisher Pricing
Eileen Fisher ROI & Value For Money
4.2/5
Eileen Fisher has a value for money and ROI score of 4.2 out of 5 stars rated by its users and customers.
Sign Up to unlock Eileen Fisher's overall ROI score rated by its users and customers.
Eileen Fisher Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Arts and Entertainment industry.
Quick Insights into Eileen Fisher ROI
Eileen Fisher's ROI score was rated highest by customers from the Arts and Entertainment industry, and rated lowest by Asian or Pacific Islander customers.
Sign Up to unlock insights into how customers have ranked Eileen Fisher's ROI score.
Ranked Eileen Fisher ROI the Highest
Ranked Eileen Fisher ROI the Lowest
Eileen Fisher ROI Score by Gender
Female customers rated Eileen Fisher's ROI score 0.4 stars higher than Male customers.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of Eileen Fisher.
Male
4.1/5
Female
4.5/5
Eileen Fisher ROI Score by Ethnicity
Eileen Fisher's ROI score was rated the highest by Other customers, and the lowest by Asian or Pacific Islander customers.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Eileen Fisher.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 4.4 | Caucasian | 4.4 |
Asian or Pacific Islander 4 | Asian or Pacific Islander | 4 |
Other 4.6 | Other | 4.6 |
Eileen Fisher ROI Score by Age
Eileen Fisher's ROI score was rated 4.4 stars by customers ages 66+ on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Age data of Eileen Fisher.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
66+ 4.4 | 66+ | 4.4 |
Eileen Fisher ROI Score by Usage
Eileen Fisher's ROI score was rated the highest by customers who have used Eileen Fisher's products/services for Less than 1 Year, and the lowest by customers with Over 10 Years of usage.
Sign Up for Brand Profile PRO to get the full ROI by Usage data.
Eileen Fisher ROI Score by Industry
Eileen Fisher's ROI score was rated 4.6 stars by Arts and Entertainment industry customers.
Sign Up for Brand Profile PRO to get the full ROI by Industry data.
Eileen Fisher Pricing vs. Competitors
Compared to its competitors, Eileen Fisher's ROI score is rated right above H&M.
| COMPANY | Pricing Score | |
|---|---|---|
| Eileen Fisher | 4.2/5 |
| H&M | 3.7/5 |
| Nordstrom | 3.6/5 |
| J.Jill | 3.4/5 |
| Neiman Marcus | 3.3/5 |
| Pacsun | 3.2/5 |
| Ascena Retail Group | 2.8/5 |
| Fashion To Figure | N/A |
| Jessica London | N/A |
| Roman | N/A |
Unlock Eileen Fisher ROI vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Eileen Fisher ROI vs. Competitors data and gain insights into your customers today.
Eileen Fisher Customer Satisfaction (CSAT)
Eileen Fisher Customer Satisfaction (CSAT) Score
79 / 100
Eileen Fisher has an overall Customer Satisfaction score of 79 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
63%
Satisfied
16%
Neither Satisfied nor Dissatisfied
8%
Dissatisfied
5%
Very Dissatisfied
8%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Eileen Fisher Customer Satisfaction
Eileen Fisher's Customer Satisfaction score was rated highest by customers ages 66+, and rated lowest by customers who have used Eileen Fisher's products/services for Over 10 Years.
Sign Up to unlock insights into how customers have ranked Eileen Fisher's Customer Satisfaction.
Ranked Eileen Fisher Customer Satisfaction the Highest
Ranked Eileen Fisher Customer Satisfaction the Lowest
Eileen Fisher Customer Satisfaction Score by Gender
Eileen Fisher's Customer Satisfaction score was rated 100 by both Female and Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Eileen Fisher.
100 / 100
MaleVery Satisfied | 40% | |
|---|---|---|
Satisfied | 60% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 0% | |
Very Dissatisfied | 0% |
100 / 100
FemaleVery Satisfied | 92% | |
|---|---|---|
Satisfied | 8% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 0% | |
Very Dissatisfied | 0% |
Eileen Fisher Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
Eileen Fisher's Customer Satisfaction (CSAT) score was rated 100% according to Caucasian users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Eileen Fisher.
100 / 100
Very Satisfied
89%
Satisfied
11%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
CSAT according to Asian or Pacific Islander
Eileen Fisher's Customer Satisfaction (CSAT) score was rated 100% according to Asian or Pacific Islander users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Eileen Fisher.
100 / 100
Very Satisfied
33%
Satisfied
67%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
CSAT according to Other
Eileen Fisher's Customer Satisfaction (CSAT) score was rated 100% according to Other users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Eileen Fisher.
100 / 100
Very Satisfied
75%
Satisfied
25%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
Eileen Fisher Customer Satisfaction Score by Age
Eileen Fisher's Customer Satisfaction score was rated 100 points by customers ages 66+ on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of Eileen Fisher.
0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 66+ | 100% |
Eileen Fisher Customer Satisfaction Score by Usage
Eileen Fisher's Customer Satisfaction score was rated 100 points by customers who have used Eileen Fisher's products/services for Less than 1 Year, and by customers with Over 10 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Usage data.
Eileen Fisher Customer Satisfaction Score by Industry
Eileen Fisher's Customer Satisfaction score was rated 100 points by Arts and Entertainment industry customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.
{
"title": "Eileen Fisher Customer Satisfaction Score by Industry",
"text": "Eileen Fisher's Customer Satisfaction score was rated 100 points by Arts and Entertainment industry customers.",
"bars": [
{
"label": "Arts and Entertainment",
"groupId": 499,
"score": 100,
"stars": 0,
"csatScore": 100,
"text": "Eileen Fisher's Customer Satisfaction score is rated by Arts and Entertainment customers on Comparably.",
"scoreClassName": "max",
"scoreLabel": 100
}
]
}Eileen Fisher Customer Satisfaction vs. Competitors
Compared to its competitors, Eileen Fisher's Customer Satisfaction score is rated right above H&M.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Eileen Fisher | 79% |
| H&M | 78% |
| Nordstrom | 68% |
| Pacsun | 67% |
| Neiman Marcus | 62% |
| J.Jill | 54% |
| Ascena Retail Group | 54% |
| Fashion To Figure | 0% |
| Jessica London | 0% |
| Roman | 0% |
Unlock Eileen Fisher Customer Satisfaction vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Eileen Fisher Customer Satisfaction vs. Competitors data and gain insights into your customers today.
Eileen Fisher Customer Service
4.4/5
Eileen Fisher has an overall Customer Service score of 4.4 out of 5 stars rated by its users and customers.
Sign Up to unlock Eileen Fisher's overall Customer Service score rated by its users and customers.
About Eileen Fisher's Customer Service
Address
Irvington, NY
Website
http://www.eileenfisher.com/
Phone Number
1945918900
Quick Insights into Eileen Fisher Customer Service
Eileen Fisher's Customer Service score was rated highest by customers ages 66+, and rated lowest by Male customers.
Sign Up to unlock insights into how customers have ranked Eileen Fisher's Customer Service score.
Ranked Eileen Fisher Customer Service the Highest
Ranked Eileen Fisher Customer Service the Lowest
Eileen Fisher Customer Service Score by Gender
Female customers rated Eileen Fisher's Customer Service score 0.7 stars higher than Male customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Eileen Fisher.
Male
4.2/5
Female
4.9/5
Eileen Fisher Customer Service Score by Ethnicity
Eileen Fisher's Customer Service score was rated the highest by Caucasian customers, and the lowest by Asian or Pacific Islander customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Eileen Fisher.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 4.9 | Caucasian | 4.9 |
Asian or Pacific Islander 4.3 | Asian or Pacific Islander | 4.3 |
Other 4.5 | Other | 4.5 |
Eileen Fisher Customer Service Score by Age
Eileen Fisher's Customer Service score was rated 4.9 stars by customers ages 66+ on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Age data of Eileen Fisher.
0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
66+ 4.9 | 66+ | 4.9 |
Eileen Fisher Customer Service Score by Usage
Eileen Fisher's Customer Service score was rated the highest by customers who have used Eileen Fisher's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.
Sign Up for Brand Profile PRO to get the full Customer Service by Usage data.
Eileen Fisher Customer Service Score by Industry
Eileen Fisher's Customer Service score was rated 4.8 stars by Arts and Entertainment industry customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Industry data.
Eileen Fisher Customer Service vs. Competitors
Compared to its competitors, Eileen Fisher's Customer Service score is rated right above H&M.
| COMPANY | Customer Service Score | |
|---|---|---|
| Eileen Fisher | 4.4/5 |
| H&M | 3.8/5 |
| Nordstrom | 3.7/5 |
| Pacsun | 3.3/5 |
| Neiman Marcus | 3.3/5 |
| J.Jill | 3.3/5 |
| Ascena Retail Group | 2.9/5 |
| Fashion To Figure | N/A |
| Jessica London | N/A |
| Roman | N/A |
Unlock Eileen Fisher Customer Service vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Eileen Fisher Customer Service vs. Competitors data and gain insights into your customers today.
Eileen Fisher as an Employer
2.5/5
Eileen Fisher has a 2.5/5 stars for its overall company culture rated by their employees
top
40%
Consumer vs. Employees
Eileen Fisher scored a 63 for Net Promoter Score and a -11 for Employee Net Promoter Score. NPS gauges how likely a customer of Eileen Fisher would recommend the brand to a friend. ENPS measures how likely Eileen Fisher employees would recommend working at Eileen Fisher to a friend.
Net Promoter Score
63
NPS Score
| 76% | Promoters |
|---|---|
| 11% | Passive |
| 13% | Detractors |
Employee Net Promoter Score
-11
eNPS Score
| 37% | Promoters |
|---|---|
| 15% | Passive |
| 48% | Detractors |
