100
NPS
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Fashion To Figure
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About Fashion To Figure's Brand
Fashion To Figure operates as an online retailer of plus size fashion apparel for women. Among its major competitors, Fashion To Figure is ranked in 1st place for NPS while Eileen Fisher is 2nd, and Destination XL Group is 3rd.
Fashion To Figure Ranking
- #1 / 4 of its competitors
Fashion To Figure NPS
Fashion To Figure's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Fashion To Figure's customers would recommend using the product based on a scale of -100 to 100.
Fashion To Figure Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Fashion To Figure NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Nov 2023 100 | Nov 2023 | 100 |
How Other Brands Compare
Fashion To Figure is ranked first for NPS among its competitors. Destination XL Group and Torrid come in second and third, with EXPRESS coming in at #4.
Fashion To Figure |  Torrid |  EXPRESS |  Destination XL Group | |
| Global Ranking | #- | #309 | #- | #- |
| NPS | 100 | 7 | -4 | 60 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | - | Neutral | - |
| Valuation Updated every 24 hours for public companies | - | - | $257.95M | $80.81M |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Fashion To Figure NPS vs. Competitors
Compared to its competitors, Fashion To Figure's NPS is rated right above Eileen Fisher.
| COMPANY | NPS Score | |
|---|---|---|
| Fashion To Figure | 100 |
 | Eileen Fisher | 63 |
| Destination XL Group | 60 |
| Torrid | 7 |
 | Wool and the Gang | N/A |
 | Jessica London | N/A |
 | Ashley Stewart | -1 |
 | Aeropostale | -3 |
| EXPRESS | -4 |
Consumer vs. Employees
Fashion To Figure scored a 100 for Net Promoter Score and a -100 for Employee Net Promoter Score. NPS gauges how likely a customer of Fashion To Figure would recommend the brand to a friend. ENPS measures how likely Fashion To Figure employees would recommend working at Fashion To Figure to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
-100
eNPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
