-100
NPS
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emPower
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About emPower's Brand
The emPower platform inspires behaviors that improve the health and sustainability of both person and planet. Among its major competitors, emPower is ranked in 5th place for NPS while Mint is 1st, and Google is 2nd.Their current valuation is $75.00M
Brand at a Glance
100%
Customer Loyalty
2.5/5
Product Quality
1.5/5
Pricing
1.5/5
Customer Service
emPower Ranking
- #3 / 4 of its competitors
emPower NPS
emPower's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether emPower's customers would recommend using the product based on a scale of -100 to 100.
emPower Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
emPower NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Sep 2026 -100 | Sep 2026 | -100 |
How Other Brands Compare
emPower is ranked third for NPS among its competitors. Google and Prezi come in first and second, with BitGo coming in at #4. Among those competitors, it is the lowest valued company behind Google.
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
emPower Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of emPower users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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emPower Customer Loyalty vs. Competitors
Compared to its competitors, emPower's Customer Loyalty score is rated right above Google.
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VS
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emPower Product Quality
2.5/5
emPower has an overall Product Quality score of 2.5 out of 5 stars rated by its users and customers.
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emPower Product Information
emPower’s product quality score is a 2.5 out of 5 as rated by its users and customers.
- Company Size
- 51-200 Employees
Industry
Tech
emPower Product Quality vs. Competitors
Compared to its competitors, emPower's Product Quality score is rated right above Ubiq, and is preceded by ConsenSys.
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VS
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emPower Pricing
emPower ROI & Value For Money
1.5/5
emPower has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
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emPower Pricing vs. Competitors
Compared to its competitors, emPower's ROI score is rated right above Ubiq, and is preceded by ConsenSys.
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VS
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emPower Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
100%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
emPower Customer Satisfaction vs. Competitors
Compared to its competitors, emPower's Customer Satisfaction score is rated right above Ubiq, and is preceded by Prezi.
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emPower Customer Service
1.5/5
emPower has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
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About emPower's Customer Service
Address
San Francisco, CA
Website
http://www.made-in-office.com
emPower Customer Service vs. Competitors
Compared to its competitors, emPower's Customer Service score is rated right above Ubiq, and is preceded by Prezi.
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