100
NPS
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Godlan
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About Godlan's Brand
Manufacturing Performance Specialists serving diverse manufacturing sectors since 1984. Results…. On Time and On Budget. Among its major competitors, Godlan is ranked in 1st place for NPS while Shiftboard Online Scheduling is 2nd, and SYSPRO is 3rd.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
Godlan Ranking
- #1 / 4 of its competitors
Godlan NPS
Godlan's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Godlan's customers would recommend using the product based on a scale of -100 to 100.
Godlan Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Godlan NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Sep 2022 100 | Sep 2022 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Godlan NPS vs. Competitors
Compared to its competitors, Godlan's NPS is rated right above Shiftboard Online Scheduling.
| COMPANY | NPS Score | |
|---|---|---|
| Godlan | 100 |
 | Shiftboard Online Scheduling | 54 |
 | SYSPRO | 33 |
 | IQMS | 18 |
 | Epicor Software | 17 |
 | QAD | 14 |
 | Netsuite | 2 |
Godlan Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Godlan users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Godlan Customer Loyalty vs. Competitors
Compared to its competitors, Godlan's Customer Loyalty score is rated right above IQMS.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Godlan | 100% |
| IQMS | 85% |
| QAD | 85% |
| Epicor Software | 77% |
| SYSPRO | 76% |
| Netsuite | 74% |
| Shiftboard Online Scheduling | N/A |
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Godlan Product Quality
5/5
Godlan has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
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Godlan Product Information
Godlan’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- http://www.godlan.com
- Company Size
- 51-200 Employees
Industry
Tech
Analytics
Business Services
SaaS
Godlan Product Quality vs. Competitors
Compared to its competitors, Godlan's Product Quality score is rated right above Shiftboard Online Scheduling.
| COMPANY | Product Quality Score | |
|---|---|---|
| Godlan | 5/5 |
| Shiftboard Online Scheduling | 4.3/5 |
| Epicor Software | 3.9/5 |
| QAD | 3.9/5 |
| SYSPRO | 3.8/5 |
| IQMS | 3.5/5 |
| Netsuite | 3.4/5 |
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Godlan Pricing
Godlan ROI & Value For Money
5/5
Godlan has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
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Godlan Pricing vs. Competitors
Compared to its competitors, Godlan's ROI score is rated right above Shiftboard Online Scheduling.
| COMPANY | Pricing Score | |
|---|---|---|
| Godlan | 5/5 |
| Shiftboard Online Scheduling | 4.3/5 |
| QAD | 4/5 |
| SYSPRO | 3.8/5 |
| IQMS | 3.6/5 |
| Epicor Software | 3.6/5 |
| Netsuite | 3.2/5 |
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Godlan Customer Satisfaction (CSAT)
Godlan Customer Satisfaction (CSAT) Score
100 / 100
Godlan has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Godlan Customer Satisfaction vs. Competitors
Compared to its competitors, Godlan's Customer Satisfaction score is rated right above QAD.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Godlan | 100% |
| QAD | 86% |
| Epicor Software | 82% |
| SYSPRO | 60% |
| Netsuite | 60% |
| IQMS | 50% |
| Shiftboard Online Scheduling | 0% |
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Godlan Customer Service
5/5
Godlan has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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About Godlan's Customer Service
Address
15399 Canal Rd., Clinton Township, MI 48038
Website
http://www.godlan.com
Phone Number
5864644400
Godlan's Social Links
Godlan Customer Service vs. Competitors
Compared to its competitors, Godlan's Customer Service score is rated right above QAD.
| COMPANY | Customer Service Score | |
|---|---|---|
| Godlan | 5/5 |
| QAD | 4.1/5 |
| Epicor Software | 3.9/5 |
| SYSPRO | 3.8/5 |
| Shiftboard Online Scheduling | 3.7/5 |
| IQMS | 3.6/5 |
| Netsuite | 3/5 |
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