0
NPS
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Huami
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About Huami's Brand
Huami is the largest manufacturer of wearables in the world with over 33 million units sold. Maker of Amazfit and the Mi Band. Among its major competitors, Huami is ranked in 3rd place for NPS while Jawbone is 1st, and Polar is 2nd.Their current market cap is $226.78M
Huami Ranking
- #2 / 4 of its competitors
Huami NPS
Huami's Net Promoter Score (NPS) is a 0 with 0% Promoters, 100% Passives, and 0% Detractors. Net Promoter Score tracks whether Huami's customers would recommend using the product based on a scale of -100 to 100.
Huami Overall NPS
| 0% | Promoters |
|---|---|
| 100% | Passives |
| 0% | Detractors |
Huami NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Sep 2022 0 | Sep 2022 | 0 |
How Other Brands Compare
Huami is ranked second for NPS among its competitors. Jawbone and Hinge Health come in first and third, with Fitbit coming in at #4. Among those competitors, it is the lowest valued company behind Fitbit.
Huami |  Fitbit |  Hinge Health |  Jawbone | |
| Global Ranking | #- | #375 | #- | #- |
| NPS | 0 | -35 | -20 | 100 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | - |
| Valuation Updated every 24 hours for public companies | $226.78M | $1.72B | $350.00M | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Huami as an Employer
4.2/5
Huami has a 4.2/5 stars for its overall company culture rated by their employees
top
15%
Consumer vs. Employees
Huami scored a 0 for Net Promoter Score and a 67 for Employee Net Promoter Score. NPS gauges how likely a customer of Huami would recommend the brand to a friend. ENPS measures how likely Huami employees would recommend working at Huami to a friend.
Net Promoter Score
0
NPS Score
| 0% | Promoters |
|---|---|
| 100% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
67
eNPS Score
| 67% | Promoters |
|---|---|
| 33% | Passive |
| 0% | Detractors |
