-7
NPS
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Hungryroot
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About Hungryroot's Brand
Fresh vegetable-based food products. Among its major competitors, Hungryroot is ranked in 3rd place for NPS while Blue Apron is 1st, and HelloFresh is 2nd.Their current valuation is $100.00M
Brand at a Glance
84%
Customer Loyalty
3.8/5
Product Quality
3.2/5
Pricing
3.2/5
Customer Service
Hungryroot Ranking
- #3 / 4 of its competitors
Hungryroot NPS
Hungryroot's Net Promoter Score (NPS) is a -7 with 43% Promoters, 7% Passives, and 50% Detractors. Net Promoter Score tracks whether Hungryroot's customers would recommend using the product based on a scale of -100 to 100.
Hungryroot Overall NPS
| 43% | Promoters |
|---|---|
| 7% | Passives |
| 50% | Detractors |
Hungryroot NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Apr 2021 0 | Apr 2021 | 0 |
Sep 2021 -33 | Sep 2021 | -33 |
Apr 2022 -50 | Apr 2022 | -50 |
Sep 2022 -20 | Sep 2022 | -20 |
Apr 2023 -33 | Apr 2023 | -33 |
Aug 2023 -15 | Aug 2023 | -15 |
Dec 2023 0 | Dec 2023 | 0 |
Oct 2024 -11 | Oct 2024 | -11 |
Dec 2024 -20 | Dec 2024 | -20 |
Mar 2025 -9 | Mar 2025 | -9 |
Jul 2025 0 | Jul 2025 | 0 |
Jan 2026 -8 | Jan 2026 | -8 |
How Other Brands Compare
Hungryroot is ranked third for NPS among its competitors. Blue Apron and HelloFresh come in first and second, with Chewse coming in at #4. Among those competitors, it is the second most valued company behind HelloFresh.
Hungryroot |  HelloFresh |  Chewse |  Blue Apron | |
| Global Ranking | #- | #572 | #- | #- |
| NPS | -7 | -3 | -100 | 10 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | Neutral |
| Valuation Updated every 24 hours for public companies | $100.00M | $15.26B | $95.00M | $90.36M |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Hungryroot NPS by Gender
Hungryroot's NPS was rated -60 by Female customers on Comparably.
Female
-60
Hungryroot's NPS was rated -60 by Female customers on Comparably.
20%
Promoters
0%
Passives
80%
Detractors
Male
N/A
Hungryroot's NPS is not yet rated by Male customers.
0%
Promoters
0%
Passives
0%
Detractors
Hungryroot NPS vs. Competitors
Compared to its competitors, Hungryroot's NPS is rated right above Green Chef, and is preceded by HelloFresh.
| COMPANY | NPS Score | |
|---|---|---|
| Blue Apron | 10 |
 | Sprig | N/A |
 | Chef'd | N/A |
| HelloFresh | -3 |
| Hungryroot | -7 |
 | Green Chef | -44 |
| Chewse | -100 |
Hungryroot Customer Reviews
Out of the 2 Hungryroot customer reviews 0 were positive and 2 were constructive. Hungryroot customer reviews reflect that all customers expect a better service or product from the company and believe there is room for improvement.
Hungryroot Customer Loyalty
84%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
84% of Hungryroot users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Hungryroot Customer Loyalty Score by Gender
Hungryroot's Customer Loyalty score was rated 82 by Female customers on Comparably.
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Female
82%
Yes
Male
N/A
Yes
Hungryroot Customer Loyalty vs. Competitors
Compared to its competitors, Hungryroot's Customer Loyalty score is rated right above HelloFresh, and is preceded by Chewse.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Chewse | 100% |
| Hungryroot | 84% |
| HelloFresh | 69% |
| Blue Apron | 66% |
| Green Chef | 58% |
| Sprig | N/A |
| Chef'd | N/A |
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Hungryroot Product Quality
3.8/5
Hungryroot has an overall Product Quality score of 3.8 out of 5 stars rated by its users and customers.
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Hungryroot Product Information
Hungryroot’s product quality score is a 3.8 out of 5 as rated by its users and customers.
- Website
- http://www.hungryroot.com
- Company Size
- 11-50 Employees
Industry
Tech
Food and Beverages
SaaS
Quick Insights into Hungryroot Product Quality
Hungryroot's Product Quality score was rated highest by Female customers.
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Ranked Hungryroot Product Quality the Highest
Hungryroot Product Quality Score by Gender
Hungryroot's Product Quality score was rated 4.2 by Female customers on Comparably.
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Female
4.2/5
Male
N/A
Hungryroot Product Quality vs. Competitors
Compared to its competitors, Hungryroot's Product Quality score is rated right above HelloFresh, and is preceded by Blue Apron.
| COMPANY | Product Quality Score | |
|---|---|---|
| Blue Apron | 3.9/5 |
| Hungryroot | 3.8/5 |
| HelloFresh | 3.6/5 |
| Green Chef | 2.8/5 |
| Chewse | 1.5/5 |
| Sprig | N/A |
| Chef'd | N/A |
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Hungryroot Pricing
Hungryroot ROI & Value For Money
3.2/5
Hungryroot has a value for money and ROI score of 3.2 out of 5 stars rated by its users and customers.
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Quick Insights into Hungryroot ROI
Hungryroot's ROI score was rated highest by Female customers.
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Ranked Hungryroot ROI the Highest
Hungryroot ROI Score by Gender
Hungryroot's ROI score was rated 2.7 by Female customers on Comparably.
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Female
2.7/5
Male
N/A
Hungryroot Pricing vs. Competitors
Compared to its competitors, Hungryroot's ROI score is rated right above Green Chef, and is preceded by HelloFresh.
| COMPANY | Pricing Score | |
|---|---|---|
| Blue Apron | 3.7/5 |
| HelloFresh | 3.3/5 |
| Hungryroot | 3.2/5 |
| Green Chef | 2.3/5 |
| Chewse | 1.5/5 |
| Sprig | N/A |
| Chef'd | N/A |
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Hungryroot Customer Satisfaction (CSAT)
Hungryroot Customer Satisfaction (CSAT) Score
76 / 100
Hungryroot has an overall Customer Satisfaction score of 76 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
13%
Satisfied
63%
Neither Satisfied nor Dissatisfied
13%
Dissatisfied
11%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Hungryroot Customer Satisfaction vs. Competitors
Compared to its competitors, Hungryroot's Customer Satisfaction score is rated right above HelloFresh, and is preceded by Blue Apron.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Blue Apron | 77% |
| Hungryroot | 76% |
| HelloFresh | 65% |
| Green Chef | 34% |
| Chewse | 0% |
| Sprig | 0% |
| Chef'd | 0% |
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Hungryroot Customer Service
3.2/5
Hungryroot has an overall Customer Service score of 3.2 out of 5 stars rated by its users and customers.
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About Hungryroot's Customer Service
Address
New York City, NY
Website
http://www.hungryroot.com
Quick Insights into Hungryroot Customer Service
Hungryroot's Customer Service score was rated highest by Female customers.
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Ranked Hungryroot Customer Service the Highest
Hungryroot Customer Service Score by Gender
Hungryroot's Customer Service score was rated 2.3 by Female customers on Comparably.
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Female
2.3/5
Male
N/A
Hungryroot Customer Service vs. Competitors
Compared to its competitors, Hungryroot's Customer Service score is rated right above Green Chef, and is preceded by HelloFresh.
| COMPANY | Customer Service Score | |
|---|---|---|
| Blue Apron | 3.9/5 |
| HelloFresh | 3.4/5 |
| Hungryroot | 3.2/5 |
| Green Chef | 2.4/5 |
| Chewse | 1.5/5 |
| Sprig | N/A |
| Chef'd | N/A |
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Hungryroot as an Employer
4.7/5
Hungryroot has a 4.7/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Hungryroot scored a -7 for Net Promoter Score and a 67 for Employee Net Promoter Score. NPS gauges how likely a customer of Hungryroot would recommend the brand to a friend. ENPS measures how likely Hungryroot employees would recommend working at Hungryroot to a friend.
Net Promoter Score
-7
NPS Score
| 43% | Promoters |
|---|---|
| 7% | Passive |
| 50% | Detractors |
Employee Net Promoter Score
67
eNPS Score
| 67% | Promoters |
|---|---|
| 33% | Passive |
| 0% | Detractors |
