-44
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Green Chef
Marketing or Exec? Claim Your Free Account
About Green Chef's Brand
Fresh organic ingredients. Healthy, flavorful meals. Right at your doorstep. Among its major competitors, Green Chef is ranked in 7th place for NPS while ezCater is 1st, and Blue Apron is 2nd.
Brand at a Glance
58%
Customer Loyalty
2.8/5
Product Quality
2.3/5
Pricing
2.4/5
Customer Service
Green Chef Ranking
- #3 / 4 of its competitors
Green Chef NPS
Green Chef's Net Promoter Score (NPS) is a -44 with 21% Promoters, 14% Passives, and 65% Detractors. Net Promoter Score tracks whether Green Chef's customers would recommend using the product based on a scale of -100 to 100.
Green Chef Overall NPS
| 21% | Promoters |
|---|---|
| 14% | Passives |
| 65% | Detractors |
Green Chef NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jul 2024 -39 | Jul 2024 | -39 |
Aug 2024 -39 | Aug 2024 | -39 |
Sep 2024 -39 | Sep 2024 | -39 |
Nov 2024 -38 | Nov 2024 | -38 |
Dec 2024 -41 | Dec 2024 | -41 |
Jan 2025 -41 | Jan 2025 | -41 |
Feb 2025 -41 | Feb 2025 | -41 |
Mar 2025 -41 | Mar 2025 | -41 |
Jul 2025 -41 | Jul 2025 | -41 |
Sep 2025 -43 | Sep 2025 | -43 |
Oct 2025 -43 | Oct 2025 | -43 |
Dec 2025 -44 | Dec 2025 | -44 |
How Other Brands Compare
Green Chef is ranked third for NPS among its competitors. ezCater and DoorDash come in first and second, with Sun Basket coming in at #4.
Green Chef |  DoorDash |  ezCater |  Sun Basket | |
| Global Ranking | #- | #155 | #- | #- |
| NPS | -44 | -28 | 15 | -45 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | - |
| Valuation Updated every 24 hours for public companies | - | $13.00B | $1.25B | $650.00M |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Green Chef NPS by Gender
Female customers rated Green Chef's NPS 48 points higher than Male customers.
Male
-90
Green Chef's NPS was rated -90 by Male customers on Comparably.
0%
Promoters
10%
Passives
90%
Detractors
Female
-42
Green Chef's NPS was rated -42 by Female customers on Comparably.
24%
Promoters
10%
Passives
66%
Detractors
Green Chef NPS by Ethnicity
Green Chef's NPS was rated the highest by African American/Black customers, and the lowest by Other customers.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian -55 | Caucasian | -55 |
African American/Black 0 | African American/Black | 0 |
Other -84 | Other | -84 |
Green Chef NPS by Age
Green Chef's NPS was rated the highest by customers ages 26-30, and the lowest by customers ages 31-35.
Green Chef NPS by Usage
Green Chef's NPS was rated the highest by customers who have used Green Chef's products/services for 1 to 2 Years, and the lowest by customers with 2 to 5 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year -58 | Less than 1 Year | -58 |
1 to 2 Years -40 | 1 to 2 Years | -40 |
2 to 5 Years -87 | 2 to 5 Years | -87 |
Green Chef NPS vs. Competitors
Compared to its competitors, Green Chef's NPS is rated right above Sun Basket, and is preceded by DoorDash.
| COMPANY | NPS Score | |
|---|---|---|
| ezCater | 15 |
 | Blue Apron | 10 |
 | Plated | 0 |
 | Sakara Life | 0 |
 | A.G. Barr | N/A |
 | Finsbury Food Group | N/A |
 | Hungryroot | -7 |
| DoorDash | -28 |
| Green Chef | -44 |
| Sun Basket | -45 |
Green Chef Customer Reviews
Out of the 23 Green Chef customer reviews 11 were positive and 12 were constructive. Green Chef customer reviews reflect that more than half of the customers expect a better service or product from the company and believe there is room for improvement.
All Reviews
Positive Reviews
Constructive Reviews
Green Chef Customer Loyalty
58%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
58% of Green Chef users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Green Chef Customer Loyalty Score by Gender
Female customers rated Green Chef's Customer Loyalty score 9% higher than Male customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of Green Chef.
Male
51%
Yes
Female
60%
Yes
Green Chef Customer Loyalty Score by Ethnicity
Green Chef's Customer Loyalty score was rated the highest by African American/Black customers, and the lowest by Other customers.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Green Chef.
61
out of 100
Caucasian
61
out of 100
African American/Black
48
out of 100
Other
Green Chef Customer Loyalty Score by Age
Green Chef's Customer Loyalty score was rated the highest by customers ages 41-45, and the lowest by customers ages 46-50.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Green Chef.
0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
18-25 40% | 18-25 | 40% |
26-30 78% | 26-30 | 78% |
31-35 55% | 31-35 | 55% |
36-40 46% | 36-40 | 46% |
41-45 84% | 41-45 | 84% |
46-50 36% | 46-50 | 36% |
51-55 61% | 51-55 | 61% |
56-60 60% | 56-60 | 60% |
61-65 55% | 61-65 | 55% |
66+ 51% | 66+ | 51% |
Green Chef Customer Loyalty Score by Usage
Green Chef's Customer Loyalty score was rated the highest by customers who have used Green Chef's products/services for 2 to 5 Years, and the lowest by customers with Less than 1 Year of usage.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
Green Chef Customer Loyalty Score by Industry
Green Chef's Customer Loyalty score was rated the highest by Healthcare, Hospitals and Medicine industry customers, and the lowest by Arts and Entertainment industry customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.
Green Chef Customer Loyalty vs. Competitors
Compared to its competitors, Green Chef's Customer Loyalty score is rated right above Plated, and is preceded by Sun Basket.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Hungryroot | 84% |
| ezCater | 78% |
| DoorDash | 71% |
| Blue Apron | 66% |
| Sun Basket | 62% |
| Green Chef | 58% |
| Plated | N/A |
| Sakara Life | N/A |
| A.G. Barr | N/A |
| Finsbury Food Group | N/A |
Unlock Green Chef Customer Loyalty vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Green Chef Customer Loyalty vs. Competitors data and gain insights into your customers today.
Green Chef Product Quality
2.8/5
Green Chef has an overall Product Quality score of 2.8 out of 5 stars rated by its users and customers.
Sign Up to unlock Green Chef's overall Product Quality score rated by its users and customers.
Green Chef Product Information
Green Chef’s product quality score is a 2.8 out of 5 as rated by its users and customers. Reviewers from the Government and Public Policy industry rated Green Chef's product the highest. Reviewers from the Arts and Entertainment industry rated Green Chef the lowest at 1.5.
- Website
- http://greenchef.com
- Company Size
- 501-1,000 Employees
Industry
Tech
Food and Beverages
SaaS
Quick Insights into Green Chef Product Quality
Green Chef's Product Quality score was rated highest by African American/Black customers, and rated lowest by customers from the Arts and Entertainment industry.
Sign Up to unlock insights into how customers have ranked Green Chef's Product Quality.
Ranked Green Chef Product Quality the Highest
Ranked Green Chef Product Quality the Lowest
Green Chef Product Quality Score by Gender
Female customers rated Green Chef's Product Quality score 0.7 stars higher than Male customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Green Chef.
Male
2/5
Female
2.7/5
Green Chef Product Quality Score by Ethnicity
Green Chef's Product Quality score was rated the highest by African American/Black customers, and the lowest by Other customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Green Chef.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 2.5 | Caucasian | 2.5 |
African American/Black 4 | African American/Black | 4 |
Other 1.9 | Other | 1.9 |
Green Chef Product Quality Score by Age
Green Chef's Product Quality score was rated the highest by customers ages 26-30, and the lowest by customers ages 31-35.
Sign Up for Brand Profile PRO to get the full Product Quality by Age data of Green Chef.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 2.3 | 18-25 | 2.3 |
26-30 3.6 | 26-30 | 3.6 |
31-35 1.5 | 31-35 | 1.5 |
36-40 3 | 36-40 | 3 |
41-45 2.7 | 41-45 | 2.7 |
46-50 2.5 | 46-50 | 2.5 |
51-55 2.7 | 51-55 | 2.7 |
56-60 2.6 | 56-60 | 2.6 |
61-65 2.6 | 61-65 | 2.6 |
66+ 2.7 | 66+ | 2.7 |
Green Chef Product Quality Score by Usage
Green Chef's Product Quality score was rated the highest by customers who have used Green Chef's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.
Sign Up for Brand Profile PRO to get the full Product Quality by Usage data.
Green Chef Product Quality Score by Industry
Green Chef's Product Quality score was rated the highest by Government and Public Policy industry customers, and the lowest by Arts and Entertainment industry customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Industry data.
Green Chef Product Quality vs. Competitors
Compared to its competitors, Green Chef's Product Quality score is rated right above Sun Basket, and is preceded by ezCater.
| COMPANY | Product Quality Score | |
|---|---|---|
| Blue Apron | 3.9/5 |
| Hungryroot | 3.8/5 |
| ezCater | 3.5/5 |
| Green Chef | 2.8/5 |
| Sun Basket | 2.6/5 |
| DoorDash | 2.4/5 |
| Plated | 1.5/5 |
| Sakara Life | N/A |
| A.G. Barr | N/A |
| Finsbury Food Group | N/A |
Unlock Green Chef Product Quality vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Green Chef Product Quality vs. Competitors data and gain insights into your customers today.
Green Chef Pricing
Green Chef ROI & Value For Money
2.3/5
Green Chef has a value for money and ROI score of 2.3 out of 5 stars rated by its users and customers.
Sign Up to unlock Green Chef's overall ROI score rated by its users and customers.
Green Chef Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Government and Public Policy industry. The users from the Banking and Financial Services industry think that they had the lowest ROI from Green Chef.
Quick Insights into Green Chef ROI
Green Chef's ROI score was rated highest by customers ages 26-30, and rated lowest by Male customers.
Sign Up to unlock insights into how customers have ranked Green Chef's ROI score.
Ranked Green Chef ROI the Highest
Ranked Green Chef ROI the Lowest
Green Chef ROI Score by Gender
Female customers rated Green Chef's ROI score 0.9 stars higher than Male customers.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of Green Chef.
Male
1.5/5
Female
2.4/5
Green Chef ROI Score by Ethnicity
Green Chef's ROI score was rated the highest by African American/Black customers, and the lowest by Other customers.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Green Chef.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 2.2 | Caucasian | 2.2 |
African American/Black 3.1 | African American/Black | 3.1 |
Other 1.6 | Other | 1.6 |
Green Chef ROI Score by Age
Green Chef's ROI score was rated the highest by customers ages 26-30, and the lowest by customers ages 31-35.
Sign Up for Brand Profile PRO to get the full ROI by Age data of Green Chef.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 1.8 | 18-25 | 1.8 |
26-30 3.5 | 26-30 | 3.5 |
31-35 1.5 | 31-35 | 1.5 |
36-40 2.8 | 36-40 | 2.8 |
41-45 2 | 41-45 | 2 |
46-50 1.7 | 46-50 | 1.7 |
51-55 2.1 | 51-55 | 2.1 |
56-60 2.4 | 56-60 | 2.4 |
61-65 2.2 | 61-65 | 2.2 |
66+ 2.5 | 66+ | 2.5 |
Green Chef ROI Score by Usage
Green Chef's ROI score was rated the highest by customers who have used Green Chef's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.
Sign Up for Brand Profile PRO to get the full ROI by Usage data.
Green Chef ROI Score by Industry
Green Chef's ROI score was rated the highest by Government and Public Policy industry customers, and the lowest by Banking and Financial Services industry customers.
Sign Up for Brand Profile PRO to get the full ROI by Industry data.
Green Chef Pricing vs. Competitors
Compared to its competitors, Green Chef's ROI score is rated right above Sakara Life, and is preceded by DoorDash.
| COMPANY | Pricing Score | |
|---|---|---|
| ezCater | 4/5 |
| Blue Apron | 3.7/5 |
| Hungryroot | 3.2/5 |
| Plated | 3/5 |
| Sun Basket | 2.4/5 |
| DoorDash | 2.3/5 |
| Green Chef | 2.3/5 |
| Sakara Life | N/A |
| A.G. Barr | N/A |
| Finsbury Food Group | N/A |
Unlock Green Chef ROI vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Green Chef ROI vs. Competitors data and gain insights into your customers today.
Green Chef Customer Satisfaction (CSAT)
Green Chef Customer Satisfaction (CSAT) Score
34 / 100
Green Chef has an overall Customer Satisfaction score of 34 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
17%
Satisfied
17%
Neither Satisfied nor Dissatisfied
13%
Dissatisfied
13%
Very Dissatisfied
40%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Green Chef Customer Satisfaction
Green Chef's Customer Satisfaction score was rated highest by African American/Black customers, and rated lowest by customers from the Arts and Entertainment industry.
Sign Up to unlock insights into how customers have ranked Green Chef's Customer Satisfaction.
Ranked Green Chef Customer Satisfaction the Highest
Ranked Green Chef Customer Satisfaction the Lowest
Green Chef Customer Satisfaction Score by Gender
Female customers rated Green Chef's Customer Satisfaction score 21 points higher than Male customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Green Chef.
11 / 100
MaleVery Satisfied | 0% | |
|---|---|---|
Satisfied | 11% | |
Neither Satisfied nor Dissatisfied | 6% | |
Dissatisfied | 39% | |
Very Dissatisfied | 44% |
32 / 100
FemaleVery Satisfied | 16% | |
|---|---|---|
Satisfied | 16% | |
Neither Satisfied nor Dissatisfied | 11% | |
Dissatisfied | 10% | |
Very Dissatisfied | 47% |
Green Chef Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
Green Chef's Customer Satisfaction (CSAT) score was rated 26% according to Caucasian users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Green Chef.
26 / 100
Very Satisfied
10%
Satisfied
16%
Neither Satisfied nor Dissatisfied
13%
Dissatisfied
20%
Very Dissatisfied
41%
CSAT according to African American/Black
Green Chef's Customer Satisfaction (CSAT) score was rated 57% according to African American/Black users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Green Chef.
57 / 100
Very Satisfied
43%
Satisfied
14%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
14%
Very Dissatisfied
29%
CSAT according to Other
Green Chef's Customer Satisfaction (CSAT) score was rated 16% according to Other users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Green Chef.
16 / 100
Very Satisfied
8%
Satisfied
8%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
9%
Very Dissatisfied
75%
Green Chef Customer Satisfaction Score by Age
Green Chef's Customer Satisfaction score was rated the highest by customers ages 26-30, and the lowest by customers ages 31-35.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of Green Chef.
0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 18-25 | 33% | |||||||||||||||
| 26-30 | 50% | |||||||||||||||
| 31-35 | 0% | |||||||||||||||
| 36-40 | 50% | |||||||||||||||
| 41-45 | 25% | |||||||||||||||
| 46-50 | 33% | |||||||||||||||
| 51-55 | 14% | |||||||||||||||
| 56-60 | 33% | |||||||||||||||
| 61-65 | 27% | |||||||||||||||
| 66+ | 27% |
Green Chef Customer Satisfaction Score by Usage
Green Chef's Customer Satisfaction score was rated the highest by customers who have used Green Chef's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Usage data.
Green Chef Customer Satisfaction Score by Industry
Green Chef's Customer Satisfaction score was rated the highest by Education industry customers, and the lowest by Arts and Entertainment industry customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.
{
"title": "Green Chef Customer Satisfaction Score by Industry",
"text": "Green Chef's Customer Satisfaction score was rated the highest by Education industry customers, and the lowest by Arts and Entertainment industry customers.",
"bars": [
{
"label": "Tech",
"groupId": 104,
"score": 10,
"stars": 0,
"csatScore": 10,
"text": "Green Chef's Customer Satisfaction score is rated by Tech customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 10
},
{
"label": "Arts and Entertainment",
"groupId": 499,
"score": 0,
"stars": 0,
"csatScore": 0,
"text": "Green Chef's Customer Satisfaction score is rated by Arts and Entertainment customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 0
},
{
"label": "Banking and Financial Services",
"groupId": 501,
"score": 33,
"stars": 0,
"csatScore": 33,
"text": "Green Chef's Customer Satisfaction score is rated by Banking and Financial Services customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 33
},
{
"label": "Education",
"groupId": 515,
"score": 44,
"stars": 0,
"csatScore": 44,
"text": "Green Chef's Customer Satisfaction score is rated by Education customers on Comparably.",
"scoreClassName": "max",
"scoreLabel": 44
},
{
"label": "Government and Public Policy",
"groupId": 521,
"score": 33,
"stars": 0,
"csatScore": 33,
"text": "Green Chef's Customer Satisfaction score is rated by Government and Public Policy customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 33
},
{
"label": "Healthcare, Hospitals and Medicine",
"groupId": 522,
"score": 27,
"stars": 0,
"csatScore": 27,
"text": "Green Chef's Customer Satisfaction score is rated by Healthcare, Hospitals and Medicine customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 27
}
]
}Green Chef Customer Satisfaction vs. Competitors
Compared to its competitors, Green Chef's Customer Satisfaction score is rated right above Sun Basket, and is preceded by DoorDash.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Blue Apron | 77% |
| Hungryroot | 76% |
| ezCater | 68% |
| DoorDash | 37% |
| Green Chef | 34% |
| Sun Basket | 27% |
| Plated | 0% |
| Sakara Life | 0% |
| A.G. Barr | 0% |
| Finsbury Food Group | 0% |
Unlock Green Chef Customer Satisfaction vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Green Chef Customer Satisfaction vs. Competitors data and gain insights into your customers today.
Green Chef Customer Service
2.4/5
Green Chef has an overall Customer Service score of 2.4 out of 5 stars rated by its users and customers.
Sign Up to unlock Green Chef's overall Customer Service score rated by its users and customers.
About Green Chef's Customer Service
Address
Boulder, CO
Website
http://greenchef.com
Phone Number
(888) 236-7295
Quick Insights into Green Chef Customer Service
Green Chef's Customer Service score was rated highest by customers who have used Green Chef's products/services for 1 to 2 Years, and rated lowest by Other customers.
Sign Up to unlock insights into how customers have ranked Green Chef's Customer Service score.
Ranked Green Chef Customer Service the Highest
Ranked Green Chef Customer Service the Lowest
Green Chef Customer Service Score by Gender
Female customers rated Green Chef's Customer Service score 0.4 stars higher than Male customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Green Chef.
Male
1.9/5
Female
2.3/5
Green Chef Customer Service Score by Ethnicity
Green Chef's Customer Service score was rated the highest by African American/Black customers, and the lowest by Other customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Green Chef.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 2.2 | Caucasian | 2.2 |
African American/Black 3.3 | African American/Black | 3.3 |
Other 1.5 | Other | 1.5 |
Green Chef Customer Service Score by Age
Green Chef's Customer Service score was rated the highest by customers ages 36-40, and the lowest by customers ages 51-55.
Sign Up for Brand Profile PRO to get the full Customer Service by Age data of Green Chef.
0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
18-25 1.8 | 18-25 | 1.8 |
26-30 2.7 | 26-30 | 2.7 |
31-35 1.5 | 31-35 | 1.5 |
36-40 3 | 36-40 | 3 |
41-45 2.9 | 41-45 | 2.9 |
46-50 2.3 | 46-50 | 2.3 |
51-55 1.5 | 51-55 | 1.5 |
56-60 2 | 56-60 | 2 |
61-65 2.2 | 61-65 | 2.2 |
66+ 2.2 | 66+ | 2.2 |
Green Chef Customer Service Score by Usage
Green Chef's Customer Service score was rated the highest by customers who have used Green Chef's products/services for 1 to 2 Years, and the lowest by customers with 2 to 5 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Service by Usage data.
Green Chef Customer Service Score by Industry
Green Chef's Customer Service score was rated the highest by Healthcare, Hospitals and Medicine industry customers, and the lowest by Arts and Entertainment industry customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Industry data.
Green Chef Customer Service vs. Competitors
Compared to its competitors, Green Chef's Customer Service score is rated right above Sun Basket, and is preceded by Hungryroot.
| COMPANY | Customer Service Score | |
|---|---|---|
| Blue Apron | 3.9/5 |
| ezCater | 3.8/5 |
| Hungryroot | 3.2/5 |
| Green Chef | 2.4/5 |
| Sun Basket | 2.4/5 |
| DoorDash | 2.3/5 |
| Plated | N/A |
| Sakara Life | N/A |
| A.G. Barr | N/A |
| Finsbury Food Group | N/A |
Unlock Green Chef Customer Service vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Green Chef Customer Service vs. Competitors data and gain insights into your customers today.
Green Chef as an Employer
2.6/5
Green Chef has a 2.6/5 stars for its overall company culture rated by their employees
bottom
30%
Consumer vs. Employees
Green Chef scored a -44 for Net Promoter Score and a -11 for Employee Net Promoter Score. NPS gauges how likely a customer of Green Chef would recommend the brand to a friend. ENPS measures how likely Green Chef employees would recommend working at Green Chef to a friend.
Net Promoter Score
-44
NPS Score
| 21% | Promoters |
|---|---|
| 14% | Passive |
| 65% | Detractors |
Employee Net Promoter Score
-11
eNPS Score
| 39% | Promoters |
|---|---|
| 11% | Passive |
| 50% | Detractors |
