83
NPS
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Intellias
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About Intellias' Brand
Intellias is a global technology company with over 3000 specialists on board. We combine engineering craftsmanship and technology expertise to solve challenges of any nature, scale, and complexity. Our development centers are located in Poland, Croatia, Bulgaria, Ukraine, Spain, Portugal, Colombia, and India. We also have representative offices in Germany, the USA, the UK, and the United Arab Emirates. We are contributing to the success of the world’s leading brands, among which are HERE Technologies, Syngenta, TomTom, HelloFresh and Travis Perkins. Intellias is regularly named one of the best IT employers by Forbes, EY, Great Place to Work, and other reputable organizations. Moreover, we've been recognized as a world-class technology leader by the IAOP, UK IT Industry awards and Inc. 5000 Europe. Among its major competitors, Intellias is ranked in 1st place for NPS while N-iX is 2nd, and SoftServe is 3rd.
Brand at a Glance
89%
Customer Loyalty
4.2/5
Product Quality
4.2/5
Pricing
4.2/5
Customer Service
Intellias Ranking
- #1 / 4 of its competitors
Intellias NPS
Intellias's Net Promoter Score (NPS) is a 83 with 83% Promoters, 17% Passives, and 0% Detractors. Net Promoter Score tracks whether Intellias's customers would recommend using the product based on a scale of -100 to 100.
Intellias Overall NPS
| 83% | Promoters |
|---|---|
| 17% | Passives |
| 0% | Detractors |
Intellias NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
May 2024 100 | May 2024 | 100 |
Jun 2024 66 | Jun 2024 | 66 |
Jul 2024 75 | Jul 2024 | 75 |
Jan 2025 80 | Jan 2025 | 80 |
Jul 2025 83 | Jul 2025 | 83 |
How Other Brands Compare
Intellias is ranked first for NPS among its competitors. SoftServe and EPAM Systems come in second and third, with GlobalLogic coming in at #4.
Intellias |  EPAM Systems |  GlobalLogic |  SoftServe | |
| Global Ranking | #- | #396 | #- | #- |
| NPS | 83 | 21 | 7 | 48 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | - |
| Valuation Updated every 24 hours for public companies | - | $14.94B | $21.05B | $27.36M |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Intellias NPS vs. Competitors
Compared to its competitors, Intellias's NPS is rated right above N-iX.
| COMPANY | NPS Score | |
|---|---|---|
| Intellias | 83 |
 | N-iX | 50 |
| SoftServe | 48 |
| EPAM Systems | 21 |
| GlobalLogic | 7 |
 | Ciklum | -34 |
Intellias Customer Loyalty
89%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
89% of Intellias users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Intellias Customer Loyalty Score by Industry
Intellias's Customer Loyalty score was rated 100% by Tech industry customers.
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Intellias Customer Loyalty vs. Competitors
Compared to its competitors, Intellias's Customer Loyalty score is rated right above SoftServe, and is preceded by N-iX.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| N-iX | 100% |
| Intellias | 89% |
| SoftServe | 84% |
| EPAM Systems | 81% |
| GlobalLogic | 75% |
| Ciklum | 49% |
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Intellias Product Quality
4.2/5
Intellias has an overall Product Quality score of 4.2 out of 5 stars rated by its users and customers.
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Intellias Product Information
Intellias’s product quality score is a 4.2 out of 5 as rated by its users and customers. Reviewers from the Tech industry rated Intellias's product the highest.
- Website
- https://www.intellias.com/
- Company Size
- 1,001-5,000 Employees
Industry
Tech
AI, Big Data and Analytics
Big Data
Mobile App
Quick Insights into Intellias Product Quality
Intellias's Product Quality score was rated highest by customers from the Tech industry.
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Ranked Intellias Product Quality the Highest
Intellias Product Quality Score by Industry
Intellias's Product Quality score was rated 4.3 stars by Tech industry customers.
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Intellias Product Quality vs. Competitors
Compared to its competitors, Intellias's Product Quality score is rated right above EPAM Systems, and is preceded by SoftServe.
| COMPANY | Product Quality Score | |
|---|---|---|
| N-iX | 4.5/5 |
| SoftServe | 4.2/5 |
| Intellias | 4.2/5 |
| EPAM Systems | 3.8/5 |
| GlobalLogic | 3.8/5 |
| Ciklum | 3.2/5 |
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Intellias Pricing
Intellias ROI & Value For Money
4.2/5
Intellias has a value for money and ROI score of 4.2 out of 5 stars rated by its users and customers.
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Intellias Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Tech industry.
Quick Insights into Intellias ROI
Intellias's ROI score was rated highest by customers from the Tech industry.
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Ranked Intellias ROI the Highest
Intellias ROI Score by Industry
Intellias's ROI score was rated 4.3 stars by Tech industry customers.
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Intellias Pricing vs. Competitors
Compared to its competitors, Intellias's ROI score is rated right above SoftServe, and is preceded by N-iX.
| COMPANY | Pricing Score | |
|---|---|---|
| N-iX | 4.5/5 |
| Intellias | 4.2/5 |
| SoftServe | 4.1/5 |
| EPAM Systems | 3.8/5 |
| GlobalLogic | 3.5/5 |
| Ciklum | 2.8/5 |
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Intellias Customer Satisfaction (CSAT)
Intellias Customer Satisfaction (CSAT) Score
100 / 100
Intellias has an overall Customer Satisfaction score of 100 rated by its users and customers.
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Very Satisfied
67%
Satisfied
33%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Intellias Customer Satisfaction
Intellias's Customer Satisfaction score was rated highest by customers from the Tech industry.
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Ranked Intellias Customer Satisfaction the Highest
Intellias Customer Satisfaction Score by Industry
Intellias's Customer Satisfaction score was rated 100 points by Tech industry customers.
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}Intellias Customer Satisfaction vs. Competitors
Compared to its competitors, Intellias's Customer Satisfaction score is rated right above N-iX.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Intellias | 100% |
| N-iX | 100% |
| EPAM Systems | 83% |
| SoftServe | 77% |
| GlobalLogic | 75% |
| Ciklum | 40% |
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Intellias Customer Service
4.2/5
Intellias has an overall Customer Service score of 4.2 out of 5 stars rated by its users and customers.
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About Intellias's Customer Service
Address
500 W Madison St, Chicago, IL 60661
Website
https://www.intellias.com/
Phone Number
+1 857 444 0442
Intellias's Social Links
Quick Insights into Intellias Customer Service
Intellias's Customer Service score was rated highest by customers from the Tech industry.
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Ranked Intellias Customer Service the Highest
Intellias Customer Service Score by Industry
Intellias's Customer Service score was rated 4.5 stars by Tech industry customers.
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Intellias Customer Service vs. Competitors
Compared to its competitors, Intellias's Customer Service score is rated right above SoftServe, and is preceded by N-iX.
| COMPANY | Customer Service Score | |
|---|---|---|
| N-iX | 4.7/5 |
| Intellias | 4.2/5 |
| SoftServe | 4.1/5 |
| EPAM Systems | 3.9/5 |
| GlobalLogic | 3.6/5 |
| Ciklum | 2.7/5 |
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Intellias as an Employer
4.7/5
Intellias has a 4.7/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Intellias scored a 83 for Net Promoter Score and a 94 for Employee Net Promoter Score. NPS gauges how likely a customer of Intellias would recommend the brand to a friend. ENPS measures how likely Intellias employees would recommend working at Intellias to a friend.
Net Promoter Score
83
NPS Score
| 83% | Promoters |
|---|---|
| 17% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
94
eNPS Score
| 97% | Promoters |
|---|---|
| 0% | Passive |
| 3% | Detractors |
