-100
NPS
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Keystone Strategy
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About Keystone Strategy's Brand
Keystone Strategy is a premier strategy and economics consulting firm delivering transformative ideas for tech clients, global law firms, and Fortune 500 companies facing complex and often not-yet solved business challenges. Among its major competitors, Keystone Strategy is ranked in 7th place for NPS while The Brattle Group is 1st, and Analysis Group is 2nd.
Keystone Strategy Ranking
- #4 / 4 of its competitors
Keystone Strategy NPS
Keystone Strategy's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Keystone Strategy's customers would recommend using the product based on a scale of -100 to 100.
Keystone Strategy Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Keystone Strategy NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Feb 2024 -100 | Feb 2024 | -100 |
How Other Brands Compare
Keystone Strategy is ranked #4 for NPS among its competitors. Analysis Group and McKinsey & Company come in first and second, with Boston Consulting Group coming in at third.
Keystone Strategy |  McKinsey & Company |  Boston Consulting Group |  Analysis Group | |
| Global Ranking | #- | #400 | #506 | #- |
| NPS | -100 | 20 | -19 | 28 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | Neutral | - |
| Valuation Updated every 24 hours for public companies | - | $244.24M | - | $2.43B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Keystone Strategy NPS vs. Competitors
Compared to its competitors, Keystone Strategy's NPS is rated right below Boston Consulting Group.
| COMPANY | NPS Score | |
|---|---|---|
 | The Brattle Group | 100 |
| Analysis Group | 28 |
| McKinsey & Company | 20 |
 | Bain & Company | 15 |
 | Charles River Associates | -18 |
| Boston Consulting Group | -19 |
| Keystone Strategy | -100 |
Keystone Strategy as an Employer
2.8/5
Keystone Strategy has a 2.8/5 stars for its overall company culture rated by their employees
bottom
5%
Consumer vs. Employees
Keystone Strategy scored a -100 for Net Promoter Score and a -26 for Employee Net Promoter Score. NPS gauges how likely a customer of Keystone Strategy would recommend the brand to a friend. ENPS measures how likely Keystone Strategy employees would recommend working at Keystone Strategy to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
-26
eNPS Score
| 37% | Promoters |
|---|---|
| 0% | Passive |
| 63% | Detractors |
