

Less Annoying CRM is a simple, easy to use and low-cost customer relationship management tool for small businesses in any industry. Among its major competitors, Less Annoying CRM is ranked in 1st place for NPS while Pipedrive is 2nd, and Zoho is 3rd.
Less Annoying CRM's Net Promoter Score (NPS) is a 76 with 76% Promoters, 24% Passives, and 0% Detractors. Net Promoter Score tracks whether Less Annoying CRM's customers would recommend using the product based on a scale of -100 to 100.
| 76% | Promoters |
|---|---|
| 24% | Passives |
| 0% | Detractors |
| Summary | Date | Score |
|---|---|---|
Aug 2020 75 | Aug 2020 | 75 |
Less Annoying CRM is ranked first for NPS among its competitors. Pipedrive and Salesforce come in second and third, with Insightly, Inc. coming in at #4.
![]() Less Annoying CRM | ![]() Pipedrive | ![]() Salesforce | ![]() Insightly, Inc. | |
| Global Ranking | #- | #895 | #- | #- |
| NPS | 76 | 48 | 36 | 7 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | Neutral | - |
| Valuation Updated every 24 hours for public companies | - | $300.00M | $201.44B | $100.00M |
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Less Annoying CRM's NPS was rated the highest by customers who have used Less Annoying CRM's products/services for 2 to 5 Years, and the lowest by customers with Less than 1 Year of usage.
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 83 | Less than 1 Year | 83 |
2 to 5 Years 86 | 2 to 5 Years | 86 |
5 to 10 Years 83 | 5 to 10 Years | 83 |
Compared to its competitors, Less Annoying CRM's NPS is rated right above Pipedrive.
| COMPANY | NPS Score | |
|---|---|---|
![]() | Less Annoying CRM | 76 |
![]() | Pipedrive | 48 |
![]() | Zoho | 41 |
![]() | Salesforce | 36 |
![]() | Insightly, Inc. | 7 |
Less Annoying CRM has an overall Product Quality score of 4.5 out of 5 stars rated by its users and customers.
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Less Annoying CRM serves markets in the United States, Asia, China, Europe, Japan, Middle-East and Africa, Australia, Canada, India, United Kingdom, Latin America, and Germany. Less Annoying CRM supports Web devices and offers products for small and medium sized businesses.
Less Annoying CRM’s product quality score is a 4.5 out of 5 as rated by its users and customers.
Compared to its competitors, Less Annoying CRM's Product Quality score is rated right above Zoho.
| COMPANY | Product Quality Score | |
|---|---|---|
![]() | Less Annoying CRM | 4.5/5 |
![]() | Zoho | 4.2/5 |
![]() | Pipedrive | 4.2/5 |
![]() | Salesforce | 4/5 |
![]() | Insightly, Inc. | 3.5/5 |
Less Annoying CRM has a value for money and ROI score of 4.6 out of 5 stars rated by its users and customers.
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Less Annoying CRM has a pricing structure that accommodates small and medium businesses. Starting from $10/month, Less Annoying CRM uses a subscription model.
Compared to its competitors, Less Annoying CRM's ROI score is rated right above Zoho.
| COMPANY | Pricing Score | |
|---|---|---|
![]() | Less Annoying CRM | 4.6/5 |
![]() | Zoho | 4.3/5 |
![]() | Pipedrive | 4.2/5 |
![]() | Salesforce | 4/5 |
![]() | Insightly, Inc. | 3.6/5 |
Less Annoying CRM has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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1017 Olive St. #300, Saint Louis, MO 63101
https://www.lessannoyingcrm.com/
877-666-6467
Compared to its competitors, Less Annoying CRM's Customer Service score is rated right above Pipedrive.
| COMPANY | Customer Service Score | |
|---|---|---|
![]() | Less Annoying CRM | 5/5 |
![]() | Pipedrive | 4.1/5 |
![]() | Zoho | 4.1/5 |
![]() | Salesforce | 4/5 |
![]() | Insightly, Inc. | 2.7/5 |
Less Annoying CRM scored a 76 for Net Promoter Score and a -100 for Employee Net Promoter Score. NPS gauges how likely a customer of Less Annoying CRM would recommend the brand to a friend. ENPS measures how likely Less Annoying CRM employees would recommend working at Less Annoying CRM to a friend.
| 76% | Promoters |
|---|---|
| 24% | Passive |
| 0% | Detractors |
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |