50
NPS
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Mannatech Incorporated
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About Mannatech Incorporated's Brand
Mannatech Live for Real Among its major competitors, Mannatech Incorporated is ranked in 3rd place for NPS while USANA Health Sciences is 1st, and Nu Skin Enterprises is 2nd.Their current market cap is $48.66M
Brand at a Glance
83%
Customer Loyalty
3.4/5
Product Quality
3.4/5
Pricing
3.4/5
Customer Service
Mannatech Incorporated Ranking
- #3 / 4 of its competitors
Mannatech Incorporated NPS
Mannatech Incorporated's Net Promoter Score (NPS) is a 50 with 75% Promoters, 0% Passives, and 25% Detractors. Net Promoter Score tracks whether Mannatech Incorporated's customers would recommend using the product based on a scale of -100 to 100.
Mannatech Incorporated Overall NPS
| 75% | Promoters |
|---|---|
| 0% | Passives |
| 25% | Detractors |
Mannatech Incorporated NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
May 2022 100 | May 2022 | 100 |
Jan 2023 100 | Jan 2023 | 100 |
Oct 2023 33 | Oct 2023 | 33 |
Apr 2024 50 | Apr 2024 | 50 |
How Other Brands Compare
Mannatech Incorporated is ranked third for NPS among its competitors. USANA Health Sciences and Nu Skin Enterprises come in first and second, with Melaleuca coming in at #4. Among those competitors, it is the third most valued company behind USANA Health Sciences.
Mannatech Incorporated |  Nu Skin Enterprises |  USANA Health Sciences |  Melaleuca | |
| Global Ranking | #- | #740 | #748 | #762 |
| NPS | 50 | 63 | 70 | 40 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | - | Neutral | - |
| Valuation Updated every 24 hours for public companies | $48.66M | $1.72B | $2.05B | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Mannatech Incorporated NPS by Gender
Mannatech Incorporated's NPS was rated 34 by Female customers on Comparably.
Female
34
Mannatech Incorporated's NPS was rated 34 by Female customers on Comparably.
67%
Promoters
0%
Passives
33%
Detractors
Male
N/A
Mannatech Incorporated's NPS is not yet rated by Male customers.
0%
Promoters
0%
Passives
0%
Detractors
Mannatech Incorporated NPS vs. Competitors
Compared to its competitors, Mannatech Incorporated's NPS is rated right above Melaleuca, and is preceded by Nu Skin Enterprises.
| COMPANY | NPS Score | |
|---|---|---|
| USANA Health Sciences | 70 |
| Nu Skin Enterprises | 63 |
| Mannatech Incorporated | 50 |
| Melaleuca | 40 |
 | LifeVantage | 30 |
Mannatech Incorporated Customer Loyalty
83%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
83% of Mannatech Incorporated users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Mannatech Incorporated Customer Loyalty Score by Gender
Mannatech Incorporated's Customer Loyalty score was rated 100 by Female customers on Comparably.
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Female
100%
Yes
Male
N/A
Yes
Mannatech Incorporated Customer Loyalty vs. Competitors
Compared to its competitors, Mannatech Incorporated's Customer Loyalty score is rated right above LifeVantage, and is preceded by Nu Skin Enterprises.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| USANA Health Sciences | 90% |
| Melaleuca | 88% |
| Nu Skin Enterprises | 87% |
| Mannatech Incorporated | 83% |
| LifeVantage | 71% |
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Mannatech Incorporated Product Quality
3.4/5
Mannatech Incorporated has an overall Product Quality score of 3.4 out of 5 stars rated by its users and customers.
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Mannatech Incorporated Product Information
Mannatech Incorporated’s product quality score is a 3.4 out of 5 as rated by its users and customers.
- Website
- http://us.mannatech.com/
- Company Size
- 201-500 Employees
Quick Insights into Mannatech Incorporated Product Quality
Mannatech Incorporated's Product Quality score was rated highest by Female customers.
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Ranked Mannatech Incorporated Product Quality the Highest
Mannatech Incorporated Product Quality Score by Gender
Mannatech Incorporated's Product Quality score was rated 3.5 by Female customers on Comparably.
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Female
3.5/5
Male
N/A
Mannatech Incorporated Product Quality vs. Competitors
Compared to its competitors, Mannatech Incorporated's Product Quality score is rated right below LifeVantage.
| COMPANY | Product Quality Score | |
|---|---|---|
| USANA Health Sciences | 4.7/5 |
| Melaleuca | 4.5/5 |
| Nu Skin Enterprises | 4.4/5 |
| LifeVantage | 4/5 |
| Mannatech Incorporated | 3.4/5 |
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Mannatech Incorporated Pricing
Mannatech Incorporated ROI & Value For Money
3.4/5
Mannatech Incorporated has a value for money and ROI score of 3.4 out of 5 stars rated by its users and customers.
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Quick Insights into Mannatech Incorporated ROI
Mannatech Incorporated's ROI score was rated highest by Female customers.
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Ranked Mannatech Incorporated ROI the Highest
Mannatech Incorporated ROI Score by Gender
Mannatech Incorporated's ROI score was rated 3.5 by Female customers on Comparably.
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Female
3.5/5
Male
N/A
Mannatech Incorporated Pricing vs. Competitors
Compared to its competitors, Mannatech Incorporated's ROI score is rated right below LifeVantage.
| COMPANY | Pricing Score | |
|---|---|---|
| USANA Health Sciences | 4.5/5 |
| Melaleuca | 4.1/5 |
| Nu Skin Enterprises | 4/5 |
| LifeVantage | 3.8/5 |
| Mannatech Incorporated | 3.4/5 |
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Mannatech Incorporated Customer Satisfaction (CSAT)
Mannatech Incorporated Customer Satisfaction (CSAT) Score
67 / 100
Mannatech Incorporated has an overall Customer Satisfaction score of 67 rated by its users and customers.
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Very Satisfied
67%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
33%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Mannatech Incorporated Customer Satisfaction
Mannatech Incorporated's Customer Satisfaction score was rated highest by Female customers.
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Ranked Mannatech Incorporated Customer Satisfaction the Highest
Mannatech Incorporated Customer Satisfaction Score by Gender
Mannatech Incorporated's Customer Satisfaction score was rated 67 by Female customers on Comparably.
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67 / 100
FemaleVery Satisfied | 67% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 0% | |
Very Dissatisfied | 33% |
Mannatech Incorporated Customer Satisfaction vs. Competitors
Compared to its competitors, Mannatech Incorporated's Customer Satisfaction score is rated right below LifeVantage.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| USANA Health Sciences | 90% |
| Melaleuca | 83% |
| Nu Skin Enterprises | 82% |
| LifeVantage | 70% |
| Mannatech Incorporated | 67% |
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Mannatech Incorporated Customer Service
3.4/5
Mannatech Incorporated has an overall Customer Service score of 3.4 out of 5 stars rated by its users and customers.
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About Mannatech Incorporated's Customer Service
Address
Mannatech, Incorporated 600 S. Royal Lane,, Suite 2000, Coppell, TX 75019
Website
http://us.mannatech.com/
Phone Number
19724717400
Quick Insights into Mannatech Incorporated Customer Service
Mannatech Incorporated's Customer Service score was rated highest by Female customers.
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Ranked Mannatech Incorporated Customer Service the Highest
Mannatech Incorporated Customer Service Score by Gender
Mannatech Incorporated's Customer Service score was rated 3.5 by Female customers on Comparably.
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Female
3.5/5
Male
N/A
Mannatech Incorporated Customer Service vs. Competitors
Compared to its competitors, Mannatech Incorporated's Customer Service score is rated right below LifeVantage.
| COMPANY | Customer Service Score | |
|---|---|---|
| USANA Health Sciences | 4.6/5 |
| Melaleuca | 4.2/5 |
| Nu Skin Enterprises | 4.1/5 |
| LifeVantage | 3.9/5 |
| Mannatech Incorporated | 3.4/5 |
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Mannatech Incorporated as an Employer
3.0/5
Mannatech Incorporated has a 3.0/5 stars for its overall company culture rated by their employees
bottom
5%
Consumer vs. Employees
Mannatech Incorporated scored a 50 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of Mannatech Incorporated would recommend the brand to a friend. ENPS measures how likely Mannatech Incorporated employees would recommend working at Mannatech Incorporated to a friend.
Net Promoter Score
50
NPS Score
| 75% | Promoters |
|---|---|
| 0% | Passive |
| 25% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 50% | Promoters |
|---|---|
| 0% | Passive |
| 50% | Detractors |
