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NPS
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MGI Coutier
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About MGI Coutier's Brand
Manufacturer of automotive components. The company is engaged in designing and manufacturing automobile equipment components, sub-assembly and complete functional parts primarily for major car manufacturers. Among its major competitors, MGI Coutier is ranked in 3rd place for NPS while Faurecia is 1st, and Thor Industries is 2nd.
Brand at a Glance
100%
Customer Loyalty
4/5
Product Quality
4/5
Pricing
4/5
Customer Service
MGI Coutier Ranking
- #3 / 4 of its competitors
MGI Coutier NPS
MGI Coutier's Net Promoter Score (NPS) is a 0 with 0% Promoters, 100% Passives, and 0% Detractors. Net Promoter Score tracks whether MGI Coutier's customers would recommend using the product based on a scale of -100 to 100.
MGI Coutier Overall NPS
| 0% | Promoters |
|---|---|
| 100% | Passives |
| 0% | Detractors |
MGI Coutier NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jul 2022 0 | Jul 2022 | 0 |
How Other Brands Compare
MGI Coutier is ranked third for NPS among its competitors. Faurecia and Thor Industries come in first and second, with Hero MotoCorp coming in at #4.
MGI Coutier |  Faurecia |  Thor Industries |  Hero MotoCorp | |
| Global Ranking | #- | #846 | #- | #- |
| NPS | 0 | 24 | 4 | -9 |
| Valuation Updated every 24 hours for public companies | - | - | $5.18B | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
MGI Coutier NPS vs. Competitors
Compared to its competitors, MGI Coutier's NPS is rated right above Hero MotoCorp, and is preceded by Thor Industries.
| COMPANY | NPS Score | |
|---|---|---|
| Faurecia | 24 |
| Thor Industries | 4 |
| MGI Coutier | 0 |
| Hero MotoCorp | -9 |
 | Plastic Omnium | -17 |
MGI Coutier Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of MGI Coutier users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
MGI Coutier Customer Loyalty vs. Competitors
Compared to its competitors, MGI Coutier's Customer Loyalty score is rated right above Faurecia.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| MGI Coutier | 100% |
| Faurecia | 73% |
| Plastic Omnium | 68% |
| Thor Industries | 64% |
| Hero MotoCorp | 59% |
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MGI Coutier Product Quality
4/5
MGI Coutier has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
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MGI Coutier Product Information
MGI Coutier’s product quality score is a 4 out of 5 as rated by its users and customers.
- Website
- www.mgicoutier.fr
- Company Size
- 5,001-10,000 Employees
MGI Coutier Product Quality vs. Competitors
Compared to its competitors, MGI Coutier's Product Quality score is rated right above Faurecia.
| COMPANY | Product Quality Score | |
|---|---|---|
| MGI Coutier | 4/5 |
| Faurecia | 3.7/5 |
| Plastic Omnium | 3.3/5 |
| Hero MotoCorp | 3.2/5 |
| Thor Industries | 2.1/5 |
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MGI Coutier Pricing
MGI Coutier ROI & Value For Money
4/5
MGI Coutier has a value for money and ROI score of 4 out of 5 stars rated by its users and customers.
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MGI Coutier Pricing vs. Competitors
Compared to its competitors, MGI Coutier's ROI score is rated right above Faurecia.
| COMPANY | Pricing Score | |
|---|---|---|
| MGI Coutier | 4/5 |
| Faurecia | 3.7/5 |
| Plastic Omnium | 3.3/5 |
| Hero MotoCorp | 3.2/5 |
| Thor Industries | 2.3/5 |
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MGI Coutier Customer Satisfaction (CSAT)
MGI Coutier Customer Satisfaction (CSAT) Score
100 / 100
MGI Coutier has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
0%
Satisfied
100%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
MGI Coutier Customer Satisfaction vs. Competitors
Compared to its competitors, MGI Coutier's Customer Satisfaction score is rated right above Plastic Omnium.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| MGI Coutier | 100% |
| Plastic Omnium | 83% |
| Faurecia | 67% |
| Hero MotoCorp | 57% |
| Thor Industries | 35% |
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MGI Coutier Customer Service
4/5
MGI Coutier has an overall Customer Service score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock MGI Coutier's overall Customer Service score rated by its users and customers.
About MGI Coutier's Customer Service
Address
975, route des Burgondes, Champfromier, 1410
Website
www.mgicoutier.fr
Phone Number
7
MGI Coutier Customer Service vs. Competitors
Compared to its competitors, MGI Coutier's Customer Service score is rated right above Faurecia.
| COMPANY | Customer Service Score | |
|---|---|---|
| MGI Coutier | 4/5 |
| Faurecia | 3.7/5 |
| Hero MotoCorp | 3.3/5 |
| Plastic Omnium | 3.2/5 |
| Thor Industries | 2.3/5 |
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