50
NPS
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Millennium Management
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About Millennium Management's Brand
Millennium is a global alternative investment management firm, founded in 1989, which manages more than $83.4 billion in assets as of December 2025. We seek to pursue a diverse array of investment strategies across industry sectors, asset classes, and geographies. Among its major competitors, Millennium Management is ranked in 1st place for NPS while Balyasny Asset Management is 2nd, and Citadel is 3rd.
Brand at a Glance
64%
Customer Loyalty
3.8/5
Product Quality
4.3/5
Pricing
4.3/5
Customer Service
Millennium Management Ranking
- #1 / 4 of its competitors
Millennium Management NPS
Millennium Management's Net Promoter Score (NPS) is a 50 with 64% Promoters, 22% Passives, and 14% Detractors. Net Promoter Score tracks whether Millennium Management's customers would recommend using the product based on a scale of -100 to 100.
Millennium Management Overall NPS
| 64% | Promoters |
|---|---|
| 22% | Passives |
| 14% | Detractors |
Millennium Management NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Mar 2021 100 | Mar 2021 | 100 |
Oct 2021 100 | Oct 2021 | 100 |
Feb 2022 100 | Feb 2022 | 100 |
Apr 2022 100 | Apr 2022 | 100 |
May 2022 100 | May 2022 | 100 |
Jul 2022 100 | Jul 2022 | 100 |
Sep 2022 85 | Sep 2022 | 85 |
Oct 2022 87 | Oct 2022 | 87 |
Nov 2022 70 | Nov 2022 | 70 |
Dec 2022 59 | Dec 2022 | 59 |
Apr 2023 54 | Apr 2023 | 54 |
May 2023 50 | May 2023 | 50 |
How Other Brands Compare
Millennium Management is ranked first for NPS among its competitors. Balyasny Asset Management and Citadel come in second and third, with BlackRock coming in at #4.
Millennium Management |  BlackRock |  Citadel |  Balyasny Asset Management | |
| Global Ranking | #- | #602 | #701 | #- |
| NPS | 50 | 10 | 29 | 35 |
| Valuation Updated every 24 hours for public companies | - | $108.30B | $33.61M | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Millennium Management NPS by Gender
Millennium Management's NPS was rated 67 by Male customers on Comparably.
Male
67
Millennium Management's NPS was rated 67 by Male customers on Comparably.
67%
Promoters
33%
Passives
0%
Detractors
Female
N/A
Millennium Management's NPS is not yet rated by Female customers.
0%
Promoters
0%
Passives
0%
Detractors
Millennium Management NPS by Usage
Millennium Management's NPS was rated 67 points by customers who have used Millennium Management's products/services for Less than 1 Year.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 67 | Less than 1 Year | 67 |
Millennium Management NPS vs. Competitors
Compared to its competitors, Millennium Management's NPS is rated right above Balyasny Asset Management.
| COMPANY | NPS Score | |
|---|---|---|
| Millennium Management | 50 |
| Balyasny Asset Management | 35 |
| Citadel | 29 |
| BlackRock | 10 |
 | Point72 | 9 |
Millennium Management Customer Loyalty
64%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
64% of Millennium Management users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Millennium Management Customer Loyalty Score by Gender
Millennium Management's Customer Loyalty score was rated 100 by Male customers on Comparably.
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Male
100%
Yes
Female
N/A
Yes
Millennium Management Customer Loyalty Score by Usage
Millennium Management's Customer Loyalty score was rated 100% by customers who have used Millennium Management's products/services for Less than 1 Year.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
Millennium Management Customer Loyalty vs. Competitors
Compared to its competitors, Millennium Management's Customer Loyalty score is rated right below Balyasny Asset Management.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| BlackRock | 75% |
| Point72 | 72% |
| Citadel | 68% |
| Balyasny Asset Management | 66% |
| Millennium Management | 64% |
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Millennium Management Product Quality
3.8/5
Millennium Management has an overall Product Quality score of 3.8 out of 5 stars rated by its users and customers.
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Millennium Management Product Information
Millennium Management’s product quality score is a 3.8 out of 5 as rated by its users and customers.
- Website
- http://www.mlp.com
- Company Size
- 5,001-10,000 Employees
Quick Insights into Millennium Management Product Quality
Millennium Management's Product Quality score was rated highest by customers who have used Millennium Management's products/services for Less than 1 Year.
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Ranked Millennium Management Product Quality the Highest
Millennium Management Product Quality Score by Gender
Millennium Management's Product Quality score was rated 4.3 by Male customers on Comparably.
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Male
4.3/5
Female
N/A
Millennium Management Product Quality Score by Usage
Millennium Management's Product Quality score was rated 4.3 stars by customers who have used Millennium Management's products/services for Less than 1 Year.
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Millennium Management Product Quality vs. Competitors
Compared to its competitors, Millennium Management's Product Quality score is rated right above BlackRock.
| COMPANY | Product Quality Score | |
|---|---|---|
| Millennium Management | 3.8/5 |
| BlackRock | 3.8/5 |
| Point72 | 3.7/5 |
| Citadel | 3.6/5 |
| Balyasny Asset Management | 3.5/5 |
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Millennium Management Pricing
Millennium Management ROI & Value For Money
4.3/5
Millennium Management has a value for money and ROI score of 4.3 out of 5 stars rated by its users and customers.
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Quick Insights into Millennium Management ROI
Millennium Management's ROI score was rated highest by customers who have used Millennium Management's products/services for Less than 1 Year.
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Ranked Millennium Management ROI the Highest
Millennium Management ROI Score by Gender
Millennium Management's ROI score was rated 4.5 by Male customers on Comparably.
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Male
4.5/5
Female
N/A
Millennium Management ROI Score by Usage
Millennium Management's ROI score was rated 4.5 stars by customers who have used Millennium Management's products/services for Less than 1 Year.
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Millennium Management Pricing vs. Competitors
Compared to its competitors, Millennium Management's ROI score is rated right above Citadel.
| COMPANY | Pricing Score | |
|---|---|---|
| Millennium Management | 4.3/5 |
| Citadel | 3.7/5 |
| BlackRock | 3.7/5 |
| Point72 | 3.6/5 |
| Balyasny Asset Management | 3.3/5 |
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Millennium Management Customer Satisfaction (CSAT)
Millennium Management Customer Satisfaction (CSAT) Score
75 / 100
Millennium Management has an overall Customer Satisfaction score of 75 rated by its users and customers.
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Very Satisfied
50%
Satisfied
25%
Neither Satisfied nor Dissatisfied
9%
Dissatisfied
8%
Very Dissatisfied
8%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Millennium Management Customer Satisfaction
Millennium Management's Customer Satisfaction score was rated highest by customers who have used Millennium Management's products/services for Less than 1 Year.
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Ranked Millennium Management Customer Satisfaction the Highest
Millennium Management Customer Satisfaction Score by Gender
Millennium Management's Customer Satisfaction score was rated 100 by Male customers on Comparably.
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100 / 100
MaleVery Satisfied | 33% | |
|---|---|---|
Satisfied | 67% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 0% | |
Very Dissatisfied | 0% |
Millennium Management Customer Satisfaction Score by Usage
Millennium Management's Customer Satisfaction score was rated 100 points by customers who have used Millennium Management's products/services for Less than 1 Year.
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Millennium Management Customer Satisfaction vs. Competitors
Compared to its competitors, Millennium Management's Customer Satisfaction score is rated right above Point72, and is preceded by BlackRock.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Balyasny Asset Management | 84% |
| BlackRock | 78% |
| Millennium Management | 76% |
| Point72 | 74% |
| Citadel | 70% |
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Millennium Management Customer Service
4.3/5
Millennium Management has an overall Customer Service score of 4.3 out of 5 stars rated by its users and customers.
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About Millennium Management's Customer Service
Address
399 Park Ave, New York City, NY 10022
Website
http://www.mlp.com
Millennium Management's Social Links
Quick Insights into Millennium Management Customer Service
Millennium Management's Customer Service score was rated highest by customers who have used Millennium Management's products/services for Less than 1 Year.
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Ranked Millennium Management Customer Service the Highest
Millennium Management Customer Service Score by Gender
Millennium Management's Customer Service score was rated 4.5 by Male customers on Comparably.
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Male
4.5/5
Female
N/A
Millennium Management Customer Service Score by Usage
Millennium Management's Customer Service score was rated 4.5 stars by customers who have used Millennium Management's products/services for Less than 1 Year.
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Millennium Management Customer Service vs. Competitors
Compared to its competitors, Millennium Management's Customer Service score is rated right above Citadel.
| COMPANY | Customer Service Score | |
|---|---|---|
| Millennium Management | 4.3/5 |
| Citadel | 4/5 |
| Point72 | 3.9/5 |
| BlackRock | 3.8/5 |
| Balyasny Asset Management | 3.2/5 |
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Millennium Management as an Employer
3.5/5
Millennium Management has a 3.5/5 stars for its overall company culture rated by their employees
top
15%
CEO of Millennium Management
In the Top 15% of Similar Sized Companies on Comparably.
Consumer vs. Employees
Millennium Management scored a 50 for Net Promoter Score and a -7 for Employee Net Promoter Score. NPS gauges how likely a customer of Millennium Management would recommend the brand to a friend. ENPS measures how likely Millennium Management employees would recommend working at Millennium Management to a friend.
Net Promoter Score
50
NPS Score
| 64% | Promoters |
|---|---|
| 22% | Passive |
| 14% | Detractors |
Employee Net Promoter Score
-7
eNPS Score
| 37% | Promoters |
|---|---|
| 19% | Passive |
| 44% | Detractors |
