57
NPS
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Occidental Petroleum Corporation
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About Occidental Petroleum Corporation's Brand
Among its major competitors, Occidental Petroleum Corporation is ranked in 1st place for NPS while ConocoPhillips is 2nd, and Chevron Corporation is 3rd.Their current market cap is $25.56B
Brand at a Glance
88%
Customer Loyalty
3.9/5
Product Quality
3.8/5
Pricing
3.9/5
Customer Service
Occidental Petroleum Corporation Ranking
- #1 / 4 of its competitors
Occidental Petroleum Corporation NPS
Occidental Petroleum Corporation's Net Promoter Score (NPS) is a 57 with 70% Promoters, 17% Passives, and 13% Detractors. Net Promoter Score tracks whether Occidental Petroleum Corporation's customers would recommend using the product based on a scale of -100 to 100.
Occidental Petroleum Corporation Overall NPS
| 70% | Promoters |
|---|---|
| 17% | Passives |
| 13% | Detractors |
Occidental Petroleum Corporation NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Mar 2023 54 | Mar 2023 | 54 |
Aug 2023 59 | Aug 2023 | 59 |
Sep 2023 64 | Sep 2023 | 64 |
Nov 2023 60 | Nov 2023 | 60 |
Feb 2024 49 | Feb 2024 | 49 |
May 2024 52 | May 2024 | 52 |
Aug 2024 56 | Aug 2024 | 56 |
Nov 2024 57 | Nov 2024 | 57 |
Dec 2024 55 | Dec 2024 | 55 |
Mar 2025 58 | Mar 2025 | 58 |
Aug 2025 56 | Aug 2025 | 56 |
Oct 2025 57 | Oct 2025 | 57 |
How Other Brands Compare
Occidental Petroleum Corporation is ranked first for NPS among its competitors. ConocoPhillips and Chevron Corporation come in second and third, with EOG Resources coming in at #4. Among those competitors, it is the lowest valued company behind Chevron Corporation.
Occidental Petroleum Corporation |  Chevron Corporation |  ConocoPhillips |  EOG Resources | |
| Global Ranking | #- | #159 | #- | #- |
| NPS | 57 | 30 | 40 | 28 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | - |
| Valuation Updated every 24 hours for public companies | $25.56B | $200.43B | $70.60B | $36.47B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Occidental Petroleum Corporation NPS by Gender
Occidental Petroleum Corporation's NPS was rated 0 by Male customers on Comparably.
Male
0
Occidental Petroleum Corporation's NPS was rated by Male customers on Comparably.
33%
Promoters
34%
Passives
33%
Detractors
Female
N/A
Occidental Petroleum Corporation's NPS is not yet rated by Female customers.
0%
Promoters
0%
Passives
0%
Detractors
Occidental Petroleum Corporation NPS by Usage
Occidental Petroleum Corporation's NPS was rated -34 points by customers who have used Occidental Petroleum Corporation's products/services for 1 to 2 Years.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
1 to 2 Years -34 | 1 to 2 Years | -34 |
Occidental Petroleum Corporation NPS vs. Competitors
Compared to its competitors, Occidental Petroleum Corporation's NPS is rated right above ConocoPhillips.
| COMPANY | NPS Score | |
|---|---|---|
| Occidental Petroleum Corporation | 57 |
| ConocoPhillips | 40 |
| Chevron Corporation | 30 |
| EOG Resources | 28 |
 | Kinder Morgan | 19 |
Occidental Petroleum Corporation Customer Reviews
Out of the 3 Occidental Petroleum Corporation customer reviews 3 were positive and 0 were constructive. Occidental Petroleum Corporation customer reviews reflect that all customers have a favorable experience using the products/services of the company.
Occidental Petroleum Corporation Customer Loyalty
88%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
88% of Occidental Petroleum Corporation users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Occidental Petroleum Corporation Customer Loyalty Score by Gender
Occidental Petroleum Corporation's Customer Loyalty score was rated 70 by Male customers on Comparably.
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Male
70%
Yes
Female
N/A
Yes
Occidental Petroleum Corporation Customer Loyalty Score by Usage
Occidental Petroleum Corporation's Customer Loyalty score was rated 100% by customers who have used Occidental Petroleum Corporation's products/services for 1 to 2 Years.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
Occidental Petroleum Corporation Customer Loyalty vs. Competitors
Compared to its competitors, Occidental Petroleum Corporation's Customer Loyalty score is rated right above ConocoPhillips.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Occidental Petroleum Corporation | 88% |
| ConocoPhillips | 83% |
| EOG Resources | 83% |
| Kinder Morgan | 80% |
| Chevron Corporation | 76% |
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Occidental Petroleum Corporation Product Quality
3.9/5
Occidental Petroleum Corporation has an overall Product Quality score of 3.9 out of 5 stars rated by its users and customers.
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Occidental Petroleum Corporation Product Information
Occidental Petroleum Corporation’s product quality score is a 3.9 out of 5 as rated by its users and customers.
- Website
- http://www.oxy.com
- Company Size
- 10,000+ Employees
Quick Insights into Occidental Petroleum Corporation Product Quality
Occidental Petroleum Corporation's Product Quality score was rated highest by Male customers.
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Ranked Occidental Petroleum Corporation Product Quality the Highest
Occidental Petroleum Corporation Product Quality Score by Gender
Occidental Petroleum Corporation's Product Quality score was rated 4.3 by Male customers on Comparably.
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Male
4.3/5
Female
N/A
Occidental Petroleum Corporation Product Quality Score by Usage
Occidental Petroleum Corporation's Product Quality score was rated 3.5 stars by customers who have used Occidental Petroleum Corporation's products/services for 1 to 2 Years.
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Occidental Petroleum Corporation Product Quality vs. Competitors
Compared to its competitors, Occidental Petroleum Corporation's Product Quality score is rated right above Chevron Corporation, and is preceded by ConocoPhillips.
| COMPANY | Product Quality Score | |
|---|---|---|
| EOG Resources | 4.1/5 |
| ConocoPhillips | 3.9/5 |
| Occidental Petroleum Corporation | 3.9/5 |
| Chevron Corporation | 3.9/5 |
| Kinder Morgan | 3.5/5 |
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Occidental Petroleum Corporation Pricing
Occidental Petroleum Corporation ROI & Value For Money
3.8/5
Occidental Petroleum Corporation has a value for money and ROI score of 3.8 out of 5 stars rated by its users and customers.
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Quick Insights into Occidental Petroleum Corporation ROI
Occidental Petroleum Corporation's ROI score was rated highest by Male customers.
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Ranked Occidental Petroleum Corporation ROI the Highest
Occidental Petroleum Corporation ROI Score by Gender
Occidental Petroleum Corporation's ROI score was rated 4 by Male customers on Comparably.
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Male
4/5
Female
N/A
Occidental Petroleum Corporation ROI Score by Usage
Occidental Petroleum Corporation's ROI score was rated 3.6 stars by customers who have used Occidental Petroleum Corporation's products/services for 1 to 2 Years.
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Occidental Petroleum Corporation Pricing vs. Competitors
Compared to its competitors, Occidental Petroleum Corporation's ROI score is rated right above Chevron Corporation, and is preceded by EOG Resources.
| COMPANY | Pricing Score | |
|---|---|---|
| ConocoPhillips | 4.3/5 |
| EOG Resources | 3.9/5 |
| Occidental Petroleum Corporation | 3.8/5 |
| Chevron Corporation | 3.7/5 |
| Kinder Morgan | 3.4/5 |
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Occidental Petroleum Corporation Customer Satisfaction (CSAT)
Occidental Petroleum Corporation Customer Satisfaction (CSAT) Score
72 / 100
Occidental Petroleum Corporation has an overall Customer Satisfaction score of 72 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
39%
Satisfied
33%
Neither Satisfied nor Dissatisfied
11%
Dissatisfied
6%
Very Dissatisfied
11%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Occidental Petroleum Corporation Customer Satisfaction vs. Competitors
Compared to its competitors, Occidental Petroleum Corporation's Customer Satisfaction score is rated right above Chevron Corporation, and is preceded by ConocoPhillips.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| ConocoPhillips | 81% |
| Occidental Petroleum Corporation | 72% |
| Chevron Corporation | 69% |
| EOG Resources | 68% |
| Kinder Morgan | 68% |
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Occidental Petroleum Corporation Customer Service
3.9/5
Occidental Petroleum Corporation has an overall Customer Service score of 3.9 out of 5 stars rated by its users and customers.
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About Occidental Petroleum Corporation's Customer Service
Website
http://www.oxy.com
Quick Insights into Occidental Petroleum Corporation Customer Service
Occidental Petroleum Corporation's Customer Service score was rated highest by Male customers.
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Ranked Occidental Petroleum Corporation Customer Service the Highest
Occidental Petroleum Corporation Customer Service Score by Gender
Occidental Petroleum Corporation's Customer Service score was rated 4.1 by Male customers on Comparably.
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Male
4.1/5
Female
N/A
Occidental Petroleum Corporation Customer Service Score by Usage
Occidental Petroleum Corporation's Customer Service score was rated 3.8 stars by customers who have used Occidental Petroleum Corporation's products/services for 1 to 2 Years.
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Occidental Petroleum Corporation Customer Service vs. Competitors
Compared to its competitors, Occidental Petroleum Corporation's Customer Service score is rated right above Chevron Corporation, and is preceded by EOG Resources.
| COMPANY | Customer Service Score | |
|---|---|---|
| ConocoPhillips | 4.3/5 |
| EOG Resources | 4.1/5 |
| Occidental Petroleum Corporation | 3.9/5 |
| Chevron Corporation | 3.7/5 |
| Kinder Morgan | 3.5/5 |
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Occidental Petroleum Corporation as an Employer
4.5/5
Occidental Petroleum Corporation has a 4.5/5 stars for its overall company culture rated by their employees
top
5%
CEO of Occidental Petroleum Corporation
In the Top 5% of Similar Sized Companies on Comparably.
Consumer vs. Employees
Occidental Petroleum Corporation scored a 57 for Net Promoter Score and a 25 for Employee Net Promoter Score. NPS gauges how likely a customer of Occidental Petroleum Corporation would recommend the brand to a friend. ENPS measures how likely Occidental Petroleum Corporation employees would recommend working at Occidental Petroleum Corporation to a friend.
Net Promoter Score
57
NPS Score
| 70% | Promoters |
|---|---|
| 17% | Passive |
| 13% | Detractors |
Employee Net Promoter Score
25
eNPS Score
| 51% | Promoters |
|---|---|
| 23% | Passive |
| 26% | Detractors |
