-41
NPS
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OGE Energy Corp
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About OGE Energy Corp's Brand
OGE Energy Corp. (OGE Energy) is an energy and energy services provider offering physical delivery and related services Among its major competitors, OGE Energy Corp is ranked in 3rd place for NPS while ONEOK is 1st, and Entergy is 2nd.Their current market cap is $1.41B
Brand at a Glance
87%
Customer Loyalty
2.6/5
Product Quality
2.2/5
Pricing
2.2/5
Customer Service
OGE Energy Corp Ranking
- #3 / 4 of its competitors
OGE Energy Corp NPS
OGE Energy Corp's Net Promoter Score (NPS) is a -41 with 22% Promoters, 15% Passives, and 63% Detractors. Net Promoter Score tracks whether OGE Energy Corp's customers would recommend using the product based on a scale of -100 to 100.
OGE Energy Corp Overall NPS
| 22% | Promoters |
|---|---|
| 15% | Passives |
| 63% | Detractors |
OGE Energy Corp NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jan 2024 -36 | Jan 2024 | -36 |
Mar 2024 -38 | Mar 2024 | -38 |
May 2024 -40 | May 2024 | -40 |
Jun 2024 -37 | Jun 2024 | -37 |
Nov 2024 -40 | Nov 2024 | -40 |
Jan 2025 -38 | Jan 2025 | -38 |
Feb 2025 -40 | Feb 2025 | -40 |
Mar 2025 -43 | Mar 2025 | -43 |
Apr 2025 -39 | Apr 2025 | -39 |
Aug 2025 -42 | Aug 2025 | -42 |
Sep 2025 -38 | Sep 2025 | -38 |
Oct 2025 -41 | Oct 2025 | -41 |
How Other Brands Compare
OGE Energy Corp is ranked third for NPS among its competitors. ONEOK and Entergy come in first and second, with CenterPoint Energy coming in at #4. Among those competitors, it is the lowest valued company behind ONEOK.
OGE Energy Corp |  Entergy |  ONEOK |  CenterPoint Energy | |
| Global Ranking | #- | #847 | #- | #- |
| NPS | -41 | 21 | 64 | -61 |
| Valuation Updated every 24 hours for public companies | $1.41B | $20.03B | $25.64B | $18.47B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
OGE Energy Corp NPS by Gender
Female customers rated OGE Energy Corp's NPS 21 points higher than Male customers.
Male
-81
OGE Energy Corp's NPS was rated -81 by Male customers on Comparably.
6%
Promoters
7%
Passives
87%
Detractors
Female
-60
OGE Energy Corp's NPS was rated -60 by Female customers on Comparably.
13%
Promoters
14%
Passives
73%
Detractors
OGE Energy Corp NPS by Ethnicity
OGE Energy Corp's NPS was rated -74 points by Caucasian customers on Comparably.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian -74 | Caucasian | -74 |
OGE Energy Corp NPS by Age
OGE Energy Corp's NPS was rated the highest by customers ages 46-50, and the lowest by customers ages 61-65.
OGE Energy Corp NPS by Usage
OGE Energy Corp's NPS was rated -80 points by customers who have used OGE Energy Corp's products/services for Over 10 Years.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Over 10 Years -80 | Over 10 Years | -80 |
OGE Energy Corp NPS vs. Competitors
Compared to its competitors, OGE Energy Corp's NPS is rated right above Teco, and is preceded by Entergy.
| COMPANY | NPS Score | |
|---|---|---|
| ONEOK | 64 |
| Entergy | 21 |
| OGE Energy Corp | -41 |
 | Teco | -53 |
| CenterPoint Energy | -61 |
OGE Energy Corp Customer Reviews
Out of the 7 OGE Energy Corp customer reviews 1 was positive and 6 were constructive. OGE Energy Corp customer reviews reflect that more than half of the customers expect a better service or product from the company and believe there is room for improvement.
All Reviews
Positive Reviews
Constructive Reviews
OGE Energy Corp Customer Loyalty
87%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
87% of OGE Energy Corp users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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OGE Energy Corp Customer Loyalty Score by Gender
Male customers rated OGE Energy Corp's Customer Loyalty score 6% higher than Female customers.
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Male
94%
Yes
Female
88%
Yes
OGE Energy Corp Customer Loyalty Score by Ethnicity
OGE Energy Corp's Customer Loyalty score was rated 88% by Caucasian customers on Comparably.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of OGE Energy Corp.
88
out of 100
Caucasian
OGE Energy Corp Customer Loyalty Score by Age
OGE Energy Corp's Customer Loyalty score was rated the highest by customers ages 31-35, and the lowest by customers ages 61-65.
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0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
31-35 100% | 31-35 | 100% |
36-40 100% | 36-40 | 100% |
41-45 100% | 41-45 | 100% |
46-50 85% | 46-50 | 85% |
56-60 100% | 56-60 | 100% |
61-65 70% | 61-65 | 70% |
66+ 85% | 66+ | 85% |
OGE Energy Corp Customer Loyalty Score by Usage
OGE Energy Corp's Customer Loyalty score was rated 89% by customers who have used OGE Energy Corp's products/services for Over 10 Years.
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OGE Energy Corp Customer Loyalty Score by Industry
OGE Energy Corp's Customer Loyalty score was rated the highest by Architecture and Planning industry customers, and the lowest by Education industry customers.
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OGE Energy Corp Customer Loyalty vs. Competitors
Compared to its competitors, OGE Energy Corp's Customer Loyalty score is rated right above Entergy.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| OGE Energy Corp | 87% |
| Entergy | 84% |
| Teco | 82% |
| ONEOK | 74% |
| CenterPoint Energy | 66% |
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OGE Energy Corp Product Quality
2.6/5
OGE Energy Corp has an overall Product Quality score of 2.6 out of 5 stars rated by its users and customers.
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OGE Energy Corp Product Information
OGE Energy Corp’s product quality score is a 2.6 out of 5 as rated by its users and customers. Reviewers from the Construction industry rated OGE Energy Corp's product the highest. Reviewers from the Tech industry rated OGE Energy Corp the lowest at 1.5.
- Website
- http://www.oge.com/
- Company Size
- 5,001-10,000 Employees
Industry
Business Services
Energy
Quick Insights into OGE Energy Corp Product Quality
OGE Energy Corp's Product Quality score was rated highest by customers ages 31-35, and rated lowest by customers from the Tech industry.
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Ranked OGE Energy Corp Product Quality the Highest
Ranked OGE Energy Corp Product Quality the Lowest
OGE Energy Corp Product Quality Score by Gender
Female customers rated OGE Energy Corp's Product Quality score 0.6 stars higher than Male customers.
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Male
1.7/5
Female
2.3/5
OGE Energy Corp Product Quality Score by Ethnicity
OGE Energy Corp's Product Quality score was rated 1.9 stars by Caucasian customers on Comparably.
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0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 1.9 | Caucasian | 1.9 |
OGE Energy Corp Product Quality Score by Age
OGE Energy Corp's Product Quality score was rated the highest by customers ages 31-35, and the lowest by customers ages 61-65.
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0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
31-35 2.6 | 31-35 | 2.6 |
36-40 1.5 | 36-40 | 1.5 |
41-45 2.5 | 41-45 | 2.5 |
46-50 2.3 | 46-50 | 2.3 |
56-60 2.6 | 56-60 | 2.6 |
61-65 1.5 | 61-65 | 1.5 |
66+ 2.2 | 66+ | 2.2 |
OGE Energy Corp Product Quality Score by Usage
OGE Energy Corp's Product Quality score was rated 1.8 stars by customers who have used OGE Energy Corp's products/services for Over 10 Years.
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OGE Energy Corp Product Quality Score by Industry
OGE Energy Corp's Product Quality score was rated the highest by Construction industry customers, and the lowest by Tech industry customers.
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OGE Energy Corp Product Quality vs. Competitors
Compared to its competitors, OGE Energy Corp's Product Quality score is rated right above Teco, and is preceded by Entergy.
| COMPANY | Product Quality Score | |
|---|---|---|
| ONEOK | 4.1/5 |
| Entergy | 3.5/5 |
| OGE Energy Corp | 2.6/5 |
| Teco | 2.2/5 |
| CenterPoint Energy | 2.2/5 |
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OGE Energy Corp Pricing
OGE Energy Corp ROI & Value For Money
2.2/5
OGE Energy Corp has a value for money and ROI score of 2.2 out of 5 stars rated by its users and customers.
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OGE Energy Corp Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Construction industry. The users from the Architecture and Planning industry think that they had the lowest ROI from OGE Energy Corp.
Quick Insights into OGE Energy Corp ROI
OGE Energy Corp's ROI score was rated highest by customers ages 46-50, and rated lowest by customers from the Tech industry.
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Ranked OGE Energy Corp ROI the Highest
Ranked OGE Energy Corp ROI the Lowest
OGE Energy Corp ROI Score by Gender
Female customers rated OGE Energy Corp's ROI score 0.3 stars higher than Male customers.
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Male
1.6/5
Female
1.9/5
OGE Energy Corp ROI Score by Ethnicity
OGE Energy Corp's ROI score was rated 1.8 stars by Caucasian customers on Comparably.
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0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 1.8 | Caucasian | 1.8 |
OGE Energy Corp ROI Score by Age
OGE Energy Corp's ROI score was rated the highest by customers ages 46-50, and the lowest by customers ages 61-65.
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0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
31-35 2.1 | 31-35 | 2.1 |
36-40 1.5 | 36-40 | 1.5 |
41-45 1.9 | 41-45 | 1.9 |
46-50 2.4 | 46-50 | 2.4 |
56-60 1.8 | 56-60 | 1.8 |
61-65 1.5 | 61-65 | 1.5 |
66+ 2 | 66+ | 2 |
OGE Energy Corp ROI Score by Usage
OGE Energy Corp's ROI score was rated 1.6 stars by customers who have used OGE Energy Corp's products/services for Over 10 Years.
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OGE Energy Corp ROI Score by Industry
OGE Energy Corp's ROI score was rated the highest by Construction industry customers, and the lowest by Tech industry customers.
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OGE Energy Corp Pricing vs. Competitors
Compared to its competitors, OGE Energy Corp's ROI score is rated right above CenterPoint Energy, and is preceded by Teco.
| COMPANY | Pricing Score | |
|---|---|---|
| ONEOK | 4.1/5 |
| Entergy | 3.6/5 |
| Teco | 2.3/5 |
| OGE Energy Corp | 2.2/5 |
| CenterPoint Energy | 1.9/5 |
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OGE Energy Corp Customer Satisfaction (CSAT)
OGE Energy Corp Customer Satisfaction (CSAT) Score
37 / 100
OGE Energy Corp has an overall Customer Satisfaction score of 37 rated by its users and customers.
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Very Satisfied
14%
Satisfied
23%
Neither Satisfied nor Dissatisfied
9%
Dissatisfied
23%
Very Dissatisfied
31%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into OGE Energy Corp Customer Satisfaction
OGE Energy Corp's Customer Satisfaction score was rated highest by customers ages 46-50, and rated lowest by customers from the Healthcare, Hospitals and Medicine industry.
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Ranked OGE Energy Corp Customer Satisfaction the Highest
Ranked OGE Energy Corp Customer Satisfaction the Lowest
OGE Energy Corp Customer Satisfaction Score by Gender
Male customers rated OGE Energy Corp's Customer Satisfaction score 33 points higher than Female customers.
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49 / 100
MaleVery Satisfied | 24% | |
|---|---|---|
Satisfied | 25% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 13% | |
Very Dissatisfied | 38% |
16 / 100
FemaleVery Satisfied | 8% | |
|---|---|---|
Satisfied | 8% | |
Neither Satisfied nor Dissatisfied | 18% | |
Dissatisfied | 33% | |
Very Dissatisfied | 33% |
OGE Energy Corp Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
OGE Energy Corp's Customer Satisfaction (CSAT) score was rated 20% according to Caucasian users and customers.
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20 / 100
Very Satisfied
13%
Satisfied
7%
Neither Satisfied nor Dissatisfied
13%
Dissatisfied
27%
Very Dissatisfied
40%
OGE Energy Corp Customer Satisfaction Score by Age
OGE Energy Corp's Customer Satisfaction score was rated the highest by customers ages 46-50, and the lowest by customers ages 66+.
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0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 41-45 | 66% | |||||||||||||||
| 46-50 | 75% | |||||||||||||||
| 66+ | 0% |
OGE Energy Corp Customer Satisfaction Score by Usage
OGE Energy Corp's Customer Satisfaction score was rated 18 points by customers who have used OGE Energy Corp's products/services for Over 10 Years.
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OGE Energy Corp Customer Satisfaction Score by Industry
OGE Energy Corp's Customer Satisfaction score was rated the highest by Architecture and Planning industry customers, and the lowest by Healthcare, Hospitals and Medicine industry customers.
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}OGE Energy Corp Customer Satisfaction vs. Competitors
Compared to its competitors, OGE Energy Corp's Customer Satisfaction score is rated right above CenterPoint Energy, and is preceded by Teco.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| ONEOK | 72% |
| Entergy | 65% |
| Teco | 43% |
| OGE Energy Corp | 37% |
| CenterPoint Energy | 20% |
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OGE Energy Corp Customer Service
2.2/5
OGE Energy Corp has an overall Customer Service score of 2.2 out of 5 stars rated by its users and customers.
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About OGE Energy Corp's Customer Service
Address
Oklahoma City, OK
Website
http://www.oge.com/
Phone Number
4052907338
Quick Insights into OGE Energy Corp Customer Service
OGE Energy Corp's Customer Service score was rated highest by customers ages 41-45, and rated lowest by customers from the Tech industry.
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Ranked OGE Energy Corp Customer Service the Highest
Ranked OGE Energy Corp Customer Service the Lowest
OGE Energy Corp Customer Service Score by Gender
Female customers rated OGE Energy Corp's Customer Service score 0.3 stars higher than Male customers.
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Male
1.6/5
Female
1.9/5
OGE Energy Corp Customer Service Score by Ethnicity
OGE Energy Corp's Customer Service score was rated 1.6 stars by Caucasian customers on Comparably.
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0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 1.6 | Caucasian | 1.6 |
OGE Energy Corp Customer Service Score by Age
OGE Energy Corp's Customer Service score was rated the highest by customers ages 41-45, and the lowest by customers ages 61-65.
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0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
31-35 1.8 | 31-35 | 1.8 |
36-40 1.5 | 36-40 | 1.5 |
41-45 2.6 | 41-45 | 2.6 |
46-50 2.2 | 46-50 | 2.2 |
56-60 1.6 | 56-60 | 1.6 |
61-65 1.5 | 61-65 | 1.5 |
66+ 2.1 | 66+ | 2.1 |
OGE Energy Corp Customer Service Score by Usage
OGE Energy Corp's Customer Service score was rated 1.5 stars by customers who have used OGE Energy Corp's products/services for Over 10 Years.
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OGE Energy Corp Customer Service Score by Industry
OGE Energy Corp's Customer Service score was rated the highest by Construction industry customers, and the lowest by Tech industry customers.
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OGE Energy Corp Customer Service vs. Competitors
Compared to its competitors, OGE Energy Corp's Customer Service score is rated right above CenterPoint Energy, and is preceded by Teco.
| COMPANY | Customer Service Score | |
|---|---|---|
| ONEOK | 4.2/5 |
| Entergy | 3.7/5 |
| Teco | 2.4/5 |
| OGE Energy Corp | 2.2/5 |
| CenterPoint Energy | 1.9/5 |
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OGE Energy Corp as an Employer
3.3/5
OGE Energy Corp has a 3.3/5 stars for its overall company culture rated by their employees
top
40%
Consumer vs. Employees
OGE Energy Corp scored a -41 for Net Promoter Score and a -20 for Employee Net Promoter Score. NPS gauges how likely a customer of OGE Energy Corp would recommend the brand to a friend. ENPS measures how likely OGE Energy Corp employees would recommend working at OGE Energy Corp to a friend.
Net Promoter Score
-41
NPS Score
| 22% | Promoters |
|---|---|
| 15% | Passive |
| 63% | Detractors |
Employee Net Promoter Score
-20
eNPS Score
| 25% | Promoters |
|---|---|
| 30% | Passive |
| 45% | Detractors |
