-100
NPS
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Old Republic International Corporation
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About Old Republic International Corporation's Brand
Among its major competitors, Old Republic International Corporation is ranked in 5th place for NPS while Aviva is 1st, and Allianz is 2nd.Their current market cap is $6.67B
Brand at a Glance
100%
Customer Loyalty
2/5
Product Quality
2.2/5
Pricing
1.5/5
Customer Service
Old Republic International Corporation Ranking
- #4 / 4 of its competitors
Old Republic International Corporation NPS
Old Republic International Corporation's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Old Republic International Corporation's customers would recommend using the product based on a scale of -100 to 100.
Old Republic International Corporation Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Old Republic International Corporation NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jun 2020 -100 | Jun 2020 | -100 |
Jun 2022 -100 | Jun 2022 | -100 |
Aug 2022 -100 | Aug 2022 | -100 |
Jan 2023 -100 | Jan 2023 | -100 |
How Other Brands Compare
Old Republic International Corporation is ranked #4 for NPS among its competitors. Aviva and Stewart Title come in first and second, with The Hartford coming in at third. Among those competitors, it is the third most valued company behind The Hartford.
Old Republic International Corporation |  The Hartford |  Stewart Title |  Aviva | |
| Global Ranking | #- | #626 | #- | #- |
| NPS | -100 | -30 | -9 | 50 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | - |
| Valuation Updated every 24 hours for public companies | $6.67B | $17.87B | $1.47B | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Old Republic International Corporation NPS vs. Competitors
Compared to its competitors, Old Republic International Corporation's NPS is rated right below The Hartford.
| COMPANY | NPS Score | |
|---|---|---|
| Aviva | 50 |
 | Allianz | 28 |
| Stewart Title | -9 |
| The Hartford | -30 |
| Old Republic International Corporation | -100 |
Old Republic International Corporation Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Old Republic International Corporation users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Old Republic International Corporation Customer Loyalty vs. Competitors
Compared to its competitors, Old Republic International Corporation's Customer Loyalty score is rated right above Allianz, and is preceded by Aviva.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Aviva | 100% |
| Old Republic International Corporation | 100% |
| Allianz | 79% |
| Stewart Title | 71% |
| The Hartford | 71% |
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Old Republic International Corporation Product Quality
2/5
Old Republic International Corporation has an overall Product Quality score of 2 out of 5 stars rated by its users and customers.
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Old Republic International Corporation Product Information
Old Republic International Corporation’s product quality score is a 2 out of 5 as rated by its users and customers.
- Website
- http://www.oldrepublic.com
Old Republic International Corporation Product Quality vs. Competitors
Compared to its competitors, Old Republic International Corporation's Product Quality score is rated right below The Hartford.
| COMPANY | Product Quality Score | |
|---|---|---|
| Aviva | 5/5 |
| Allianz | 4/5 |
| Stewart Title | 3/5 |
| The Hartford | 2.4/5 |
| Old Republic International Corporation | 2/5 |
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Old Republic International Corporation Pricing
Old Republic International Corporation ROI & Value For Money
2.2/5
Old Republic International Corporation has a value for money and ROI score of 2.2 out of 5 stars rated by its users and customers.
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Old Republic International Corporation Pricing vs. Competitors
Compared to its competitors, Old Republic International Corporation's ROI score is rated right below The Hartford.
| COMPANY | Pricing Score | |
|---|---|---|
| Aviva | 5/5 |
| Allianz | 4/5 |
| Stewart Title | 2.9/5 |
| The Hartford | 2.4/5 |
| Old Republic International Corporation | 2.2/5 |
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Old Republic International Corporation Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
67%
Very Dissatisfied
33%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Old Republic International Corporation Customer Satisfaction vs. Competitors
Compared to its competitors, Old Republic International Corporation's Customer Satisfaction score is rated right below Aviva.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Allianz | 86% |
| Stewart Title | 55% |
| The Hartford | 33% |
| Aviva | 0% |
| Old Republic International Corporation | 0% |
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Old Republic International Corporation Customer Service
1.5/5
Old Republic International Corporation has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
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About Old Republic International Corporation's Customer Service
Website
http://www.oldrepublic.com
Old Republic International Corporation Customer Service vs. Competitors
Compared to its competitors, Old Republic International Corporation's Customer Service score is rated right below The Hartford.
| COMPANY | Customer Service Score | |
|---|---|---|
| Aviva | 5/5 |
| Allianz | 4/5 |
| Stewart Title | 2.7/5 |
| The Hartford | 2.4/5 |
| Old Republic International Corporation | 1.5/5 |
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Old Republic International Corporation as an Employer
3.7/5
Old Republic International Corporation has a 3.7/5 stars for its overall company culture rated by their employees
bottom
45%
CEO of Old Republic International Corporation
In the Bottom 45% of Similar Sized Companies on Comparably.
Consumer vs. Employees
Old Republic International Corporation scored a -100 for Net Promoter Score and a 16 for Employee Net Promoter Score. NPS gauges how likely a customer of Old Republic International Corporation would recommend the brand to a friend. ENPS measures how likely Old Republic International Corporation employees would recommend working at Old Republic International Corporation to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
16
eNPS Score
| 44% | Promoters |
|---|---|
| 28% | Passive |
| 28% | Detractors |
