-34
NPS
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Pariveda Solutions
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About Pariveda Solutions' Brand
Our mission is to grow individuals to their fullest potentials. We develop, manage and apply talent for the benefit of clients, in partnership and for profit. Among its major competitors, Pariveda Solutions is ranked in 6th place for NPS while Vee Technologies is 1st, and HotJar is 2nd.
Brand at a Glance
85%
Customer Loyalty
3.3/5
Product Quality
3.1/5
Pricing
3.4/5
Customer Service
Pariveda Solutions Ranking
- #4 / 4 of its competitors
Pariveda Solutions NPS
Pariveda Solutions's Net Promoter Score (NPS) is a -34 with 33% Promoters, 0% Passives, and 67% Detractors. Net Promoter Score tracks whether Pariveda Solutions's customers would recommend using the product based on a scale of -100 to 100.
Pariveda Solutions Overall NPS
| 33% | Promoters |
|---|---|
| 0% | Passives |
| 67% | Detractors |
Pariveda Solutions NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 100 | Aug 2020 | 100 |
May 2022 0 | May 2022 | 0 |
Sep 2022 33 | Sep 2022 | 33 |
Nov 2022 0 | Nov 2022 | 0 |
Jul 2024 -33 | Jul 2024 | -33 |
How Other Brands Compare
Pariveda Solutions is ranked #4 for NPS among its competitors. Vee Technologies and HotJar come in first and second, with Accenture coming in at third.
Pariveda Solutions |  Accenture |  Vee Technologies |  HotJar | |
| Global Ranking | #- | #124 | #- | #- |
| NPS | -34 | 20 | 100 | 61 |
| Valuation Updated every 24 hours for public companies | - | $168.12B | - | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Pariveda Solutions NPS vs. Competitors
Compared to its competitors, Pariveda Solutions's NPS is rated right below Birlasoft.
| COMPANY | NPS Score | |
|---|---|---|
| Vee Technologies | 100 |
| HotJar | 61 |
| Accenture | 20 |
 | Credera | 16 |
 | Birlasoft | -18 |
| Pariveda Solutions | -34 |
Pariveda Solutions Customer Loyalty
85%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
85% of Pariveda Solutions users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Pariveda Solutions Customer Loyalty vs. Competitors
Compared to its competitors, Pariveda Solutions's Customer Loyalty score is rated right above Accenture.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Pariveda Solutions | 85% |
| Accenture | 71% |
| Birlasoft | 69% |
| Credera | 57% |
| Vee Technologies | N/A |
| HotJar | N/A |
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Pariveda Solutions Product Quality
3.3/5
Pariveda Solutions has an overall Product Quality score of 3.3 out of 5 stars rated by its users and customers.
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Pariveda Solutions Product Information
Pariveda Solutions’s product quality score is a 3.3 out of 5 as rated by its users and customers.
- Company Size
- 501-1,000 Employees
Industry
Tech
Business Services
Enterprise
SaaS
Pariveda Solutions Product Quality vs. Competitors
Compared to its competitors, Pariveda Solutions's Product Quality score is rated right above Birlasoft, and is preceded by Credera.
| COMPANY | Product Quality Score | |
|---|---|---|
| HotJar | 4.5/5 |
| Accenture | 3.7/5 |
| Credera | 3.6/5 |
| Pariveda Solutions | 3.3/5 |
| Birlasoft | 3.1/5 |
| Vee Technologies | N/A |
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Pariveda Solutions Pricing
Pariveda Solutions ROI & Value For Money
3.1/5
Pariveda Solutions has a value for money and ROI score of 3.1 out of 5 stars rated by its users and customers.
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Pariveda Solutions Pricing vs. Competitors
Compared to its competitors, Pariveda Solutions's ROI score is rated right above Vee Technologies, and is preceded by Birlasoft.
| COMPANY | Pricing Score | |
|---|---|---|
| HotJar | 4.3/5 |
| Accenture | 3.6/5 |
| Credera | 3.5/5 |
| Birlasoft | 3.4/5 |
| Pariveda Solutions | 3.1/5 |
| Vee Technologies | N/A |
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Pariveda Solutions Customer Satisfaction (CSAT)
Pariveda Solutions Customer Satisfaction (CSAT) Score
50 / 100
Pariveda Solutions has an overall Customer Satisfaction score of 50 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
25%
Satisfied
25%
Neither Satisfied nor Dissatisfied
25%
Dissatisfied
0%
Very Dissatisfied
25%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Pariveda Solutions Customer Satisfaction vs. Competitors
Compared to its competitors, Pariveda Solutions's Customer Satisfaction score is rated right above HotJar, and is preceded by Credera.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Vee Technologies | 100% |
| Birlasoft | 78% |
| Accenture | 75% |
| Credera | 60% |
| Pariveda Solutions | 50% |
| HotJar | 0% |
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Pariveda Solutions Customer Service
3.4/5
Pariveda Solutions has an overall Customer Service score of 3.4 out of 5 stars rated by its users and customers.
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About Pariveda Solutions's Customer Service
Address
2811 McKinney Ave, Suite 220, Dallas, TX 75204
Website
http://www.parivedasolutions.com/
Phone Number
(214) 777-4600
Pariveda Solutions's Social Links
Pariveda Solutions Customer Service vs. Competitors
Compared to its competitors, Pariveda Solutions's Customer Service score is rated right above Credera, and is preceded by Birlasoft.
| COMPANY | Customer Service Score | |
|---|---|---|
| HotJar | 5/5 |
| Accenture | 3.8/5 |
| Birlasoft | 3.6/5 |
| Pariveda Solutions | 3.4/5 |
| Credera | 3.4/5 |
| Vee Technologies | N/A |
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Pariveda Solutions as an Employer
4.6/5
Pariveda Solutions has a 4.6/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Pariveda Solutions scored a -34 for Net Promoter Score and a 66 for Employee Net Promoter Score. NPS gauges how likely a customer of Pariveda Solutions would recommend the brand to a friend. ENPS measures how likely Pariveda Solutions employees would recommend working at Pariveda Solutions to a friend.
Net Promoter Score
-34
NPS Score
| 33% | Promoters |
|---|---|
| 0% | Passive |
| 67% | Detractors |
Employee Net Promoter Score
66
eNPS Score
| 79% | Promoters |
|---|---|
| 8% | Passive |
| 13% | Detractors |
