100
NPS
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Pathways Platform
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About Pathways Platform's Brand
Technology-Enabled Services in Recruiting, Engagement & Employee Development. Among its major competitors, Pathways Platform is ranked in 1st place for NPS while Monster is 2nd, and Korn Ferry is 3rd.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
Pathways Platform Ranking
- #1 / 4 of its competitors
Pathways Platform NPS
Pathways Platform's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Pathways Platform's customers would recommend using the product based on a scale of -100 to 100.
Pathways Platform Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Pathways Platform NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Feb 2023 100 | Feb 2023 | 100 |
How Other Brands Compare
Pathways Platform is ranked first for NPS among its competitors. Monster and Korn Ferry come in second and third, with CareerBuilder coming in at #4.
Pathways Platform |  Korn Ferry |  Monster |  CareerBuilder | |
| Global Ranking | #- | #547 | #- | #- |
| NPS | 100 | 6 | 20 | -6 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | - | Neutral | Neutral |
| Valuation Updated every 24 hours for public companies | - | $3.05B | $47.33B | $3.96B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Pathways Platform NPS vs. Competitors
Compared to its competitors, Pathways Platform's NPS is rated right above Monster.
| COMPANY | NPS Score | |
|---|---|---|
| Pathways Platform | 100 |
| Monster | 20 |
| Korn Ferry | 6 |
 | Health Dialog | N/A |
| CareerBuilder | -6 |
 | eVisit | -66 |
Pathways Platform Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Pathways Platform users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Pathways Platform Customer Loyalty vs. Competitors
Compared to its competitors, Pathways Platform's Customer Loyalty score is rated right above Monster.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Pathways Platform | 100% |
| Monster | 76% |
| Korn Ferry | 69% |
| CareerBuilder | 69% |
| eVisit | 59% |
| Health Dialog | N/A |
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Pathways Platform Product Quality
5/5
Pathways Platform has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
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Pathways Platform Product Information
Pathways Platform’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- http://www.pathways.io
- Company Size
- 11-50 Employees
Industry
Tech
AdTech
Business Services
Consumer Services
Media
SaaS
Sports & Entertainment
Pathways Platform Product Quality vs. Competitors
Compared to its competitors, Pathways Platform's Product Quality score is rated right above Monster.
| COMPANY | Product Quality Score | |
|---|---|---|
| Pathways Platform | 5/5 |
| Monster | 3.7/5 |
| Korn Ferry | 3.5/5 |
| CareerBuilder | 3.1/5 |
| eVisit | 2.5/5 |
| Health Dialog | N/A |
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Pathways Platform Pricing
Pathways Platform ROI & Value For Money
5/5
Pathways Platform has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
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Pathways Platform Pricing vs. Competitors
Compared to its competitors, Pathways Platform's ROI score is rated right above Monster.
| COMPANY | Pricing Score | |
|---|---|---|
| Pathways Platform | 5/5 |
| Monster | 3.7/5 |
| CareerBuilder | 3.4/5 |
| Korn Ferry | 3.3/5 |
| eVisit | 2.5/5 |
| Health Dialog | N/A |
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Pathways Platform Customer Satisfaction (CSAT)
Pathways Platform Customer Satisfaction (CSAT) Score
100 / 100
Pathways Platform has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Pathways Platform Customer Satisfaction vs. Competitors
Compared to its competitors, Pathways Platform's Customer Satisfaction score is rated right above Monster.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Pathways Platform | 100% |
| Monster | 71% |
| Korn Ferry | 67% |
| CareerBuilder | 50% |
| eVisit | 50% |
| Health Dialog | 0% |
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Pathways Platform Customer Service
5/5
Pathways Platform has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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About Pathways Platform's Customer Service
Address
19420 N %9th AVE STE C249, Glendale, AZ
Website
http://www.pathways.io
Phone Number
+1 (480) 658-3444
Pathways Platform Customer Service vs. Competitors
Compared to its competitors, Pathways Platform's Customer Service score is rated right above Monster.
| COMPANY | Customer Service Score | |
|---|---|---|
| Pathways Platform | 5/5 |
| Monster | 3.8/5 |
| Korn Ferry | 3.4/5 |
| CareerBuilder | 3.4/5 |
| eVisit | 2.6/5 |
| Health Dialog | N/A |
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