49
NPS
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PaySimple
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About PaySimple's Brand
PaySimple provides a SaaS-based online payment solution that offers integrated invoicing and payment acceptance in one system. Among its major competitors, PaySimple is ranked in 2nd place for NPS while PayLease is 1st, and Authorize.Net is 3rd.Their current valuation is $400.00M
Brand at a Glance
4/5
Product Quality
3.9/5
Pricing
PaySimple Ranking
- #1 / 4 of its competitors
PaySimple NPS
PaySimple's Net Promoter Score (NPS) is a 49 with 67% Promoters, 15% Passives, and 18% Detractors. Net Promoter Score tracks whether PaySimple's customers would recommend using the product based on a scale of -100 to 100.
PaySimple Overall NPS
| 67% | Promoters |
|---|---|
| 15% | Passives |
| 18% | Detractors |
PaySimple NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 50 | Aug 2020 | 50 |
How Other Brands Compare
PaySimple is ranked first for NPS among its competitors. Stripe and FreshBooks come in second and third, with PayPal coming in at #4. Among those competitors, it is the lowest valued company behind PayPal.
PaySimple |  PayPal |  Stripe |  FreshBooks | |
| Global Ranking | #- | #109 | #133 | #- |
| NPS | 49 | 9 | 26 | 26 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | Neutral | Neutral |
| Valuation Updated every 24 hours for public companies | $400.00M | $336.03B | $35.00B | $9.32B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
PaySimple NPS by Usage
PaySimple's NPS was rated the highest by customers who have used PaySimple's products/services for 5 to 10 Years, and the lowest by customers with 2 to 5 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 37 | Less than 1 Year | 37 |
2 to 5 Years 30 | 2 to 5 Years | 30 |
5 to 10 Years 70 | 5 to 10 Years | 70 |
PaySimple NPS vs. Competitors
Compared to its competitors, PaySimple's NPS is rated right above Authorize.Net, and is preceded by PayLease.
| COMPANY | NPS Score | |
|---|---|---|
 | PayLease | 100 |
| PaySimple | 49 |
 | Authorize.Net | 49 |
 | Vizury Interactive Solutions | 37 |
| Stripe | 26 |
| FreshBooks | 26 |
 | Olo | 23 |
| PayPal | 9 |
 | Magic Software Enterprises | -100 |
PaySimple Product Quality
4/5
PaySimple has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
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PaySimple Product Information
PaySimple serves markets in the United States. PaySimple supports Web devices and offers products for small and medium sized businesses.
PaySimple’s product quality score is a 4 out of 5 as rated by its users and customers.
- Website
- http://www.paysimple.com
- Company Size
- 51-200 Employees
Industry
Tech
Business Services
FinTech
SaaS
Languages Supported
English
PaySimple Product Quality vs. Competitors
Compared to its competitors, PaySimple's Product Quality score is rated right above Authorize.Net, and is preceded by Vizury Interactive Solutions.
| COMPANY | Product Quality Score | |
|---|---|---|
| PayLease | 5/5 |
| Vizury Interactive Solutions | 4.1/5 |
| PaySimple | 4/5 |
| Authorize.Net | 4/5 |
| Olo | 4/5 |
| FreshBooks | 3.9/5 |
| Stripe | 3.8/5 |
| PayPal | 3.5/5 |
| Magic Software Enterprises | 1.5/5 |
Unlock PaySimple Product Quality vs. Competitors Data
VS
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PaySimple Pricing
PaySimple ROI & Value For Money
3.9/5
PaySimple has a value for money and ROI score of 3.9 out of 5 stars rated by its users and customers.
Sign Up to unlock PaySimple's overall ROI score rated by its users and customers.
PaySimple Pricing Plans
PaySimple has a pricing structure that accommodates small and medium businesses.
Who Uses PaySimple?
Small Businesses
Medium Businesses
PaySimple Pricing vs. Competitors
Compared to its competitors, PaySimple's ROI score is rated right above FreshBooks, and is preceded by Vizury Interactive Solutions.
| COMPANY | Pricing Score | |
|---|---|---|
| PayLease | 4.7/5 |
| Authorize.Net | 4.3/5 |
| Vizury Interactive Solutions | 4.1/5 |
| PaySimple | 3.9/5 |
| FreshBooks | 3.8/5 |
| Olo | 3.8/5 |
| Stripe | 3.7/5 |
| PayPal | 3.4/5 |
| Magic Software Enterprises | 1.5/5 |
Unlock PaySimple ROI vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full PaySimple ROI vs. Competitors data and gain insights into your customers today.
PaySimple as an Employer
3.7/5
PaySimple has a 3.7/5 stars for its overall company culture rated by their employees
bottom
20%
Consumer vs. Employees
PaySimple scored a 49 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of PaySimple would recommend the brand to a friend. ENPS measures how likely PaySimple employees would recommend working at PaySimple to a friend.
Net Promoter Score
49
NPS Score
| 67% | Promoters |
|---|---|
| 15% | Passive |
| 18% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 50% | Promoters |
|---|---|
| 0% | Passive |
| 50% | Detractors |
