-100
NPS
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Provident Trust Group
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About Provident Trust Group's Brand
Provident Trust Group is an independent corporate trust company located in Las Vegas, Nevada. Among its major competitors, Provident Trust Group is ranked in 5th place for NPS while AllianceBernstein is 1st, and Lazard is 2nd.
Provident Trust Group Ranking
- #4 / 4 of its competitors
Provident Trust Group NPS
Provident Trust Group's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Provident Trust Group's customers would recommend using the product based on a scale of -100 to 100.
Provident Trust Group Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Provident Trust Group NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Sep 2022 -100 | Sep 2022 | -100 |
How Other Brands Compare
Provident Trust Group is ranked #4 for NPS among its competitors. Lazard and BlackRock come in first and second, with Navient Corporation coming in at third.
Provident Trust Group |  BlackRock |  Lazard |  Navient Corporation | |
| Global Ranking | #- | #602 | #- | #- |
| NPS | -100 | 10 | 20 | -19 |
| Valuation Updated every 24 hours for public companies | - | $108.30B | $3.39B | $2.66B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Provident Trust Group NPS vs. Competitors
Compared to its competitors, Provident Trust Group's NPS is rated right below Navient Corporation.
| COMPANY | NPS Score | |
|---|---|---|
 | AllianceBernstein | 48 |
| Lazard | 20 |
| BlackRock | 10 |
| Navient Corporation | -19 |
| Provident Trust Group | -100 |
