16
NPS
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Salesfusion
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About Salesfusion's Brand
Salesfusion helps marketers attract new opportunities, convert them into customers, and nurture them into lifetime relationships. Among its major competitors, Salesfusion is ranked in 5th place for NPS while SimplyCast is 1st, and Hatchbuck is 2nd.Their current valuation is $95.00M
Brand at a Glance
4/5
Product Quality
4/5
Pricing
5/5
Customer Service
Salesfusion Ranking
- #4 / 4 of its competitors
Salesfusion NPS
Salesfusion's Net Promoter Score (NPS) is a 16 with 44% Promoters, 28% Passives, and 28% Detractors. Net Promoter Score tracks whether Salesfusion's customers would recommend using the product based on a scale of -100 to 100.
Salesfusion Overall NPS
| 44% | Promoters |
|---|---|
| 28% | Passives |
| 28% | Detractors |
Salesfusion NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 16 | Aug 2020 | 16 |
How Other Brands Compare
Salesfusion is ranked #4 for NPS among its competitors. SimplyCast and Hatchbuck come in first and second, with Marketo coming in at third. Among those competitors, it is the lowest valued company.
Salesfusion |  Marketo |  SimplyCast |  Hatchbuck | |
| Global Ranking | #- | #230 | #- | #- |
| NPS | 16 | 25 | 50 | 49 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | - |
| Valuation Updated every 24 hours for public companies | $95.00M | - | - | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Salesfusion NPS by Usage
Salesfusion's NPS was rated the highest by customers who have used Salesfusion's products/services for 2 to 5 Years, and the lowest by customers with 1 to 2 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
1 to 2 Years 17 | 1 to 2 Years | 17 |
2 to 5 Years 28 | 2 to 5 Years | 28 |
Salesfusion NPS vs. Competitors
Compared to its competitors, Salesfusion's NPS is rated right above SailPlay, and is preceded by Marketo.
| COMPANY | NPS Score | |
|---|---|---|
| SimplyCast | 50 |
| Hatchbuck | 49 |
 | GreenRope | 35 |
| Marketo | 25 |
| Salesfusion | 16 |
 | SailPlay | N/A |
 | ClickDimensions | -50 |
 | Docurated | -100 |
Salesfusion Product Quality
4/5
Salesfusion has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
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Salesfusion Product Information
Salesfusion serves markets in the United States, Asia, China, Europe, Middle-East and Africa, Australia, Canada, India, United Kingdom, and Latin America. Salesfusion supports Web devices and offers products for small, medium, and large sized businesses.
Salesfusion’s product quality score is a 4 out of 5 as rated by its users and customers.
- Website
- http://www.salesfusion.com
- Company Size
- 51-200 Employees
Industry
Tech
Business Services
Enterprise
Healthcare
SaaS
Languages Supported
English
Arabic
Dutch
French
German
Indonesian
Portuguese
Spanish
Chinese (Simplified)
Turkish
Italian
Russian
Hebrew
Ukrainian
Czech
Swedish
Polish
Danish
Finnish
Hungarian
Irish
Norwegian
Product Type
Email Marketing Software
Marketing Automation Software
Online Marketing Software
Campaign Management Software
Predictive Lead Scoring Software
Lead Generation Software
Recruiting Agency Software
Research and Analyst Software
Salesfusion Product Quality vs. Competitors
Compared to its competitors, Salesfusion's Product Quality score is rated right above SimplyCast, and is preceded by Marketo.
| COMPANY | Product Quality Score | |
|---|---|---|
| ClickDimensions | 5/5 |
| SailPlay | 5/5 |
| Hatchbuck | 4.3/5 |
| GreenRope | 4.2/5 |
| Marketo | 4.1/5 |
| Salesfusion | 4/5 |
| SimplyCast | 2.9/5 |
| Docurated | N/A |
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Salesfusion Pricing
Salesfusion ROI & Value For Money
4/5
Salesfusion has a value for money and ROI score of 4 out of 5 stars rated by its users and customers.
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Salesfusion Pricing Plans
Salesfusion has a pricing structure that accommodates small, medium, and large businesses. Starting from $1000/month, Salesfusion uses a subscription model.
Who Uses Salesfusion?
Small Businesses
Medium Businesses
Large Enterprises
Salesfusion Pricing vs. Competitors
Compared to its competitors, Salesfusion's ROI score is rated right above Marketo, and is preceded by GreenRope.
| COMPANY | Pricing Score | |
|---|---|---|
| ClickDimensions | 5/5 |
| Hatchbuck | 4.4/5 |
| GreenRope | 4.4/5 |
| Salesfusion | 4/5 |
| Marketo | 3.8/5 |
| SimplyCast | 3.2/5 |
| Docurated | N/A |
| SailPlay | N/A |
Unlock Salesfusion ROI vs. Competitors Data
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Salesfusion Customer Service
5/5
Salesfusion has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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About Salesfusion's Customer Service
Address
1 Concourse Parkway, Suite 190, Atlanta, GA
Website
http://www.salesfusion.com
Phone Number
(844) 832-0111
Salesfusion Customer Service vs. Competitors
Compared to its competitors, Salesfusion's Customer Service score is rated right above SailPlay, and is preceded by GreenRope.
| COMPANY | Customer Service Score | |
|---|---|---|
| Hatchbuck | 5/5 |
| GreenRope | 5/5 |
| Salesfusion | 5/5 |
| SailPlay | 5/5 |
| ClickDimensions | 4/5 |
| Marketo | 3.5/5 |
| SimplyCast | 3.3/5 |
| Docurated | N/A |
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Salesfusion as an Employer
4.2/5
Salesfusion has a 4.2/5 stars for its overall company culture rated by their employees
top
15%
Consumer vs. Employees
Salesfusion scored a 16 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of Salesfusion would recommend the brand to a friend. ENPS measures how likely Salesfusion employees would recommend working at Salesfusion to a friend.
Net Promoter Score
16
NPS Score
| 44% | Promoters |
|---|---|
| 28% | Passive |
| 28% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 33% | Promoters |
|---|---|
| 34% | Passive |
| 33% | Detractors |
