Select Staffing NPS & Customer Reviews

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About Select Staffing's Brand

The Select Family of Staffing Companies is a top 10 industry leader with thousands of job opportunities available coast-to-coast. Among its major competitors, Select Staffing is ranked in 5th place for NPS while Insight Global is 1st, and Robert Half is 2nd. Overall, Select Staffing has a neutral social sentiment, when analyzing social media channels and online mentions.Their current valuation is $139.69M

Brand at a Glance

60%

Customer Loyalty

1.8/5

Product Quality

2.5/5

Pricing

2.4/5

Customer Service

Select Staffing Ranking

^#4 / 4 of its competitors

Select Staffing NPS

Select Staffing's Net Promoter Score (NPS) is a -50 with 25% Promoters, 0% Passives, and 75% Detractors. Net Promoter Score tracks whether Select Staffing's customers would recommend using the product based on a scale of -100 to 100.

Select Staffing Overall NPS

-50

NPS

25%	Promoters
0%	Passives
75%	Detractors

Select Staffing NPS Trend

-100

-50

100

Summary	Date	Score
Dec 2022 -100	Dec 2022	-100
Feb 2023 -100	Feb 2023	-100
May 2023 -50	May 2023	-50

How Other Brands Compare

Select Staffing is ranked #4 for NPS among its competitors. Insight Global and Robert Half come in first and second, with Apex Systems coming in at third. Among those competitors, it is the lowest valued company behind Robert Half.

	Select Staffing	Insight Global	Robert Half	Apex Systems
Global Ranking	#-	#582	#695	#-
NPS	-50	37	15	8
Social Sentiment Calculated by analyzing social media and other online mentions	Neutral	Neutral	Neutral	Neutral
Valuation Updated every 24 hours for public companies	$139.69M	$3.37B	$8.98B	$4.98B

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Select Staffing NPS vs. Competitors

Compared to its competitors, Select Staffing's NPS is rated right below Aerotek.

COMPANY		NPS Score
	Insight Global	37
	Robert Half	15
	Apex Systems	8
	Oxford	N/A
	Aerotek	-22
	Select Staffing	-50

Select Staffing Customer Reviews

Select Staffing Customer Loyalty

60%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

60% of Select Staffing users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

60%

40%

Select Staffing Customer Loyalty vs. Competitors

Compared to its competitors, Select Staffing's Customer Loyalty score is rated right above Oxford, and is preceded by Aerotek.

COMPANY		Customer Loyalty Score
	Insight Global	79%
	Robert Half	67%
	Apex Systems	61%
	Aerotek	60%
	Select Staffing	60%
	Oxford	N/A

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Select Staffing Product Quality

1.8/5

Select Staffing has an overall Product Quality score of 1.8 out of 5 stars rated by its users and customers.

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Select Staffing Product Information

Select Staffing’s product quality score is a 1.8 out of 5 as rated by its users and customers.

Website: http://www.selectfamily.com/

Company Size: 10,000+ Employees

Industry

Tech

Professional Services

Select Staffing Product Quality vs. Competitors

Compared to its competitors, Select Staffing's Product Quality score is rated right above Oxford, and is preceded by Robert Half.

COMPANY		Product Quality Score
	Insight Global	4.2/5
	Apex Systems	3.3/5
	Aerotek	3.1/5
	Robert Half	3/5
	Select Staffing	1.8/5
	Oxford	N/A

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Select Staffing Pricing

Select Staffing ROI & Value For Money

2.5/5

Select Staffing has a value for money and ROI score of 2.5 out of 5 stars rated by its users and customers.

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Select Staffing Pricing vs. Competitors

Compared to its competitors, Select Staffing's ROI score is rated right above Oxford, and is preceded by Aerotek.

COMPANY		Pricing Score
	Insight Global	4.2/5
	Apex Systems	3.5/5
	Robert Half	3.1/5
	Aerotek	3/5
	Select Staffing	2.5/5
	Oxford	N/A

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Select Staffing Customer Satisfaction (CSAT)

Very Satisfied	0%
Satisfied	0%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	50%
Very Dissatisfied	50%

Very Satisfied

Satisfied

Neither Satisfied nor Dissatisfied

Dissatisfied

50%

Very Dissatisfied

50%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Select Staffing Customer Satisfaction vs. Competitors

Compared to its competitors, Select Staffing's Customer Satisfaction score is rated right above Oxford, and is preceded by Robert Half.

COMPANY		Customer Satisfaction (CSAT) Score
	Insight Global	83%
	Apex Systems	70%
	Aerotek	54%
	Robert Half	53%
	Select Staffing	0%
	Oxford	0%

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Select Staffing Customer Service

2.4/5

Select Staffing has an overall Customer Service score of 2.4 out of 5 stars rated by its users and customers.

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About Select Staffing's Customer Service

Address

3820 State Street, Santa Barbara, CA

Website

http://www.selectfamily.com/

Select Staffing Customer Service vs. Competitors

Compared to its competitors, Select Staffing's Customer Service score is rated right above Oxford, and is preceded by Aerotek.

COMPANY		Customer Service Score
	Insight Global	4.2/5
	Apex Systems	3.5/5
	Robert Half	3.2/5
	Aerotek	3.1/5
	Select Staffing	2.4/5
	Oxford	N/A

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Select Staffing as an Employer

2.6/5

Select Staffing has a 2.6/5 stars for its overall company culture rated by their employees

bottom

20%

CEO of Select Staffing

In the Bottom 20% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Select Staffing scored a -50 for Net Promoter Score and a -25 for Employee Net Promoter Score. NPS gauges how likely a customer of Select Staffing would recommend the brand to a friend. ENPS measures how likely Select Staffing employees would recommend working at Select Staffing to a friend.

Net Promoter Score

-50

NPS Score

25%	Promoters
0%	Passive
75%	Detractors

Employee Net Promoter Score

-25

eNPS Score

25%	Promoters
25%	Passive
50%	Detractors

Global Ranking Snapshot

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4	Netflix	Ted Sarandos	Media and Entertainment
5	Apple	Timothy Cook	Tech
6	Nike	John Donahoe	Fashion and Beauty
7	Target	Brian Cornell	Retail