100
NPS
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Sellf
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About Sellf's Brand
Sellf is your unique personal assistant that helps and follows your business flow. Flexible. Mobile. Personal. Among its major competitors, Sellf is ranked in 1st place for NPS while Close is 2nd, and Pipedrive is 3rd.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
Sellf Ranking
- #1 / 4 of its competitors
Sellf NPS
Sellf's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Sellf's customers would recommend using the product based on a scale of -100 to 100.
Sellf Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Sellf NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Sep 2022 100 | Sep 2022 | 100 |
How Other Brands Compare
Sellf is ranked first for NPS among its competitors. Close and Pipedrive come in second and third, with SugarCRM coming in at #4.
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Sellf NPS vs. Competitors
Compared to its competitors, Sellf's NPS is rated right above Close.
| COMPANY | NPS Score | |
|---|---|---|
| Sellf | 100 |
 | Close | 72 |
 | Pipedrive | 48 |
 | Contactually | 23 |
 | SugarCRM | 0 |
 | BASE, Inc. | N/A |
Sellf Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Sellf users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Sellf Customer Loyalty vs. Competitors
Compared to its competitors, Sellf's Customer Loyalty score is rated right above Pipedrive.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Sellf | 100% |
| Pipedrive | 84% |
| SugarCRM | 84% |
| Close | 68% |
| Contactually | N/A |
| BASE, Inc. | N/A |
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Sellf Product Quality
5/5
Sellf has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
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Sellf Product Information
Sellf’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- http://www.sellfapp.com
- Company Size
- 1-10 Employees
Industry
Tech
Enterprise
Mobile App
Productivity
SaaS
Sellf Product Quality vs. Competitors
Compared to its competitors, Sellf's Product Quality score is rated right above Pipedrive.
| COMPANY | Product Quality Score | |
|---|---|---|
| Sellf | 5/5 |
| Pipedrive | 4.2/5 |
| Contactually | 4.2/5 |
| SugarCRM | 3.8/5 |
| Close | 3.8/5 |
| BASE, Inc. | N/A |
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Sellf Pricing
Sellf ROI & Value For Money
5/5
Sellf has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
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Sellf Pricing vs. Competitors
Compared to its competitors, Sellf's ROI score is rated right above Pipedrive.
| COMPANY | Pricing Score | |
|---|---|---|
| Sellf | 5/5 |
| Pipedrive | 4.2/5 |
| Close | 3.9/5 |
| SugarCRM | 3.9/5 |
| Contactually | 3.8/5 |
| BASE, Inc. | N/A |
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Sellf Customer Satisfaction (CSAT)
Sellf Customer Satisfaction (CSAT) Score
100 / 100
Sellf has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Sellf Customer Satisfaction vs. Competitors
Compared to its competitors, Sellf's Customer Satisfaction score is rated right above Pipedrive.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Sellf | 100% |
| Pipedrive | 82% |
| Close | 75% |
| SugarCRM | 67% |
| Contactually | 0% |
| BASE, Inc. | 0% |
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Sellf Customer Service
5/5
Sellf has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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About Sellf's Customer Service
Address
Via Sile, 41, Roca, NE 31056 Italy
Website
http://www.sellfapp.com
Sellf Customer Service vs. Competitors
Compared to its competitors, Sellf's Customer Service score is rated right above Pipedrive.
| COMPANY | Customer Service Score | |
|---|---|---|
| Sellf | 5/5 |
| Pipedrive | 4.1/5 |
| Close | 3.9/5 |
| SugarCRM | 3.9/5 |
| Contactually | 3.7/5 |
| BASE, Inc. | N/A |
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